Avg. flight duration | 8h 30m |
---|---|
Flights arrive in | New York |
Flights depart from | Zurich |
Flight price | £218 |
Distance | 3,925 miles |
Airlines | Iberia, Brussels Airlines, Lufthansa, American Airlines, Air Canada, SWISS, Delta |
Pros: Nothing
Cons: Very small plane, so much turbulence during flight. It was the worst.
Pros: Good was decent. Didn’t need to schlep big bag of snacks.
Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.
Pros: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane
Pros: Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;
Pros: Service
Cons: Too many people and little space to move
Pros: Good schedules, good prices.
Cons: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Cons: no TV or other entertainment options so make sure to bring your own device or a book.
Pros: Very good service! Friendly and happy staff!
Cons: The food; I didn't like the sandwich and the snacks
Pros: Arrived ahead of time
Cons: Not business treatment, the boarding que, the seats, the food
Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Cons: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.
Cons: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???
Pros: Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working
Cons: Food has to be better
Cons: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.
Pros: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again
Cons: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat
Pros: Another customer allowed me to sit in the aisle seat rather than the assigned middle seat. That was much appreciated. And I enjoyed an movie during the flight. I like being able to choose what I want to watch and stream it on my own device.
Cons: It was really cold on the airplane. I kept my jacket on for the entire flight. I’m typically warm natured, so it was unusually cold.
Pros: It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts
Cons: There’s always room for improvement. Too much to list here
Pros: Crew onboard was nice and helpful
Cons: No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room
Pros: Quick and easy boarding and short flight
Cons: The exit row seat that I paid for was uncomfortable so I moved to a regular seat
Cons: Leave on time
Cons: 7 flight delays, over 1 hr 20 min to board, poor service, reboot entertainment system 4 times
Pros: The movies.
Cons: Seat size
Pros: Nice plane looks new
Pros: Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Pros: The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air
Pros: Everything was very good. From the staff, to the food and comfort. Excellent!
Cons: Waited for baggage at Newark for more than 45 min
Pros: The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times.
Cons: Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future.
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Cons: Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Cons: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Pros: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.
Cons: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).
Pros: Nothing
Cons: Very small plane, so much turbulence during flight. It was the worst.
Pros: Staff was very friendly
Cons: We wanted to eat and there was no sandwiches left.
Pros: Left on time fast out
Cons: Dos not Get any food
Pros: The crew was amazing.The seats weren't bad but not super comfortable.
Cons: The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell
Pros: The crew was good. Seat is ok, not very comfortable.
Pros: Time!! All was on time! And arrived early !!
Cons: Pre-selection of seats,
Pros: Crew was friendly
Pros: Great staff!
Cons: Nothing
Pros: Great service, a lot of legroom
Cons: Not really happy about the food choices
Pros: Tre crew was fantastic
Cons: Food
Pros: Outstanding service. Friendly flight attendants.
Pros: Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day.
Cons: Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate.
Cons: Entertainment system was not working
Pros: Legroom is too little
Pros: Dry. I’ve food and really felt pampered
Cons: I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!
Pros: The staff are friendly
Cons: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..
Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.
Pros: Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?
Cons: Toilets were dirty and not enough toilet papers
Pros: The people at the gate. Excellent the girl from El Salvador
Cons: The worst, the attitude of a crew member named Andrew.
Zurich (ZRH) Switzerland
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