Best Madrid hotels near Puerta de Alcala
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Overall 9.3 Excellent
Based on 1,819 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.5
Pros: Beautiful and comfortable facility
Excellent
9.5
Pros: Nice breakfast. Amazing staff. Beautiful property in a convenient location.
Excellent
9.5
Pros: Amazing room and location
Excellent
9.5
Pros: This is a truly wonderful luxury hotel. You won’t want to leave. Definitely go for the red level. The roof top pool is a gem. What really sets it apart though is the friendly, professional and attentive staff.
Excellent
9.5
Pros: Every thing was perfect
Poor
1.0
Excellent
10.0
Pros: Excellent team! Always a good service and top environment
Excellent
9.3
Pros: We liked having access to the pool as the weather was so hot. The location was very convenient as we could walk to many attractions. The concierge was very helpful and knowledgeable and all staff were very friendly. We slept well and the rooms were well appointed.
Excellent
10.0
Pros: Absolutely everything
Excellent
9.5
Pros: Beautiful hotel with lovely staff. Hotel also accommodated for our early checking which was much appreciated.
Excellent
9.3
Pros: Friendly staff , excellent concierge services
Details
Reviews
Overall 9.3 Excellent
Based on 1,819 reviews
Vibe
9.9
Location
9.8
Amenities
9.4
Service
9.4
Cleanliness
9.3
Breakfast
8.5
Room
8.4
Food
8.0
Pool
6.2
Location
9.9
Vibe
9.8
Amenities
9.2
Service
9.2
Breakfast
8.6
Food
8.4
Comfort
8.3
Room
8.0
Value
5.6
Location
9.8
Vibe
9.8
Amenities
9.5
Service
9.4
Food
8.3
Room
7.6
9.5 Excellent
Pros: Beautiful and comfortable facility
Cons:
9.5 Excellent
Pros: Nice breakfast. Amazing staff. Beautiful property in a convenient location.
Cons: Lack of shaded areas near the pool. Concierge service inconsistent.
9.5 Excellent
Pros: Amazing room and location
Cons: יthe breakfast was just ok
9.5 Excellent
Pros: This is a truly wonderful luxury hotel. You won’t want to leave. Definitely go for the red level. The roof top pool is a gem. What really sets it apart though is the friendly, professional and attentive staff.
Cons: Nothing
9.5 Excellent
Pros: Every thing was perfect
Cons: Amazing hotel
1.0 Poor
Pros:
Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.
10.0 Excellent
Pros: Excellent team! Always a good service and top environment
Cons:
9.3 Excellent
Pros: We liked having access to the pool as the weather was so hot. The location was very convenient as we could walk to many attractions. The concierge was very helpful and knowledgeable and all staff were very friendly. We slept well and the rooms were well appointed.
Cons: The room would have been fine for two people but it was cramped for our family of four.
10.0 Excellent
Pros: Absolutely everything
Cons: There is nothing to dislike
9.5 Excellent
Pros: Beautiful hotel with lovely staff. Hotel also accommodated for our early checking which was much appreciated.
Cons:
9.3 Excellent
Pros: Friendly staff , excellent concierge services
Cons: The pool
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
The Hotel Santo Mauro invites you to embark on a journey back to the 19th-century and stay at the former residence of the influential character of Madrid’s society at the time, the Duke of Santo Mauro, located in the aristocratic and exclusive area of Chamberí. With a French influence design, similar to the Parisian palaces of the era, the Hotel Santo Mauro consists of three buildings surrounded by a magnificent garden starring a few centuries-old chestnut trees; making it an oasis in the heart of Madrid. The 49 rooms, carefully designed to the last detail, will make your stay in the palace an unforgettable one. Resulting of an avant-garde décor, gaze at the common rooms by which the Duke of Santo Mauro once walked through; The Red Room of pure French style, The Chinese Lounge where oriental pieces dazzle, The Gin Bar with an art deco, and the former Library of The Duke of Santo Mauro, today’s main restaurant. Each with its own personality, but in perfect harmony, are designed to enhance your stay.
Overall 9.2 Excellent
Based on 636 reviews
All reviews
- All reviews
Excellent
9.5
Pros: Concierge was very helpfull. Loved the bed and the pillows
Excellent
10.0
Pros: Everything!!!
Okay
5.8
Excellent
10.0
Pros: Very nice hotel. Quiet. Rooms were big and the staff was extremely helpful.
Excellent
10.0
Pros: My husband & I both love to stay in this hotel. The architecture, staff, facilities & ambiance all make this one of the places we want to come back to again & again...
Okay
4.5
Pros: Nice location Nice garden Nice premices
Excellent
10.0
Pros: The kindness of the staff, the bed was so comfortable and the terrace the best to have a drink and relax.
Excellent
10.0
Pros: The staff was very helpful and service was superb! Ideal for business travelers.
Excellent
8.8
Pros: Clean quiet and private. Location was the best
Excellent
9.5
Pros: Excellent staff. Very courteous and professional. Kids felt at home.
Details
Reviews
Overall 9.2 Excellent
Based on 636 reviews
Location
9.4
Vibe
9.3
Amenities
9.1
Service
8.7
Bar
8.6
Room
8.1
Comfort
8.0
Breakfast
7.9
Food
7.9
9.5 Excellent
Pros: Concierge was very helpfull. Loved the bed and the pillows
Cons: As many hotels around Europe the barhroom size
10.0 Excellent
Pros: Everything!!!
Cons: Nothing
5.8 Okay
Pros:
Cons: The room wasnt the one we booked through the app. It didnt have enough light
10.0 Excellent
Pros: Very nice hotel. Quiet. Rooms were big and the staff was extremely helpful.
Cons:
10.0 Excellent
Pros: My husband & I both love to stay in this hotel. The architecture, staff, facilities & ambiance all make this one of the places we want to come back to again & again...
Cons: The service this time at the bar was a bit slow. Also sitting outside to have a coffee or a glass of champagne is not so comfortable as everyone around you smokes therefore you can’t enjoy the fresh air.
4.5 Okay
Pros: Nice location Nice garden Nice premices
Cons: Very noisy neighboor next room Doors slaming ,they should change the system Add carpets in the common arra tonavoid noise of walking
10.0 Excellent
Pros: The kindness of the staff, the bed was so comfortable and the terrace the best to have a drink and relax.
Cons: Nothing
10.0 Excellent
Pros: The staff was very helpful and service was superb! Ideal for business travelers.
Cons:
8.8 Excellent
Pros: Clean quiet and private. Location was the best
Cons: Very limited TV menu not even Spanish football. Staff English language was limited
9.5 Excellent
Pros: Excellent staff. Very courteous and professional. Kids felt at home.
Cons:
The Hotel Santo Mauro invites you to embark on a journey back to the 19th-century and stay at the former residence of the influential character of Madrid’s society at the time, the Duke of Santo Mauro, located in the aristocratic and exclusive area of Chamberí. With a French influence design, similar to the Parisian palaces of the era, the Hotel Santo Mauro consists of three buildings surrounded by a magnificent garden starring a few centuries-old chestnut trees; making it an oasis in the heart of Madrid. The 49 rooms, carefully designed to the last detail, will make your stay in the palace an unforgettable one. Resulting of an avant-garde décor, gaze at the common rooms by which the Duke of Santo Mauro once walked through; The Red Room of pure French style, The Chinese Lounge where oriental pieces dazzle, The Gin Bar with an art deco, and the former Library of The Duke of Santo Mauro, today’s main restaurant. Each with its own personality, but in perfect harmony, are designed to enhance your stay.
Located in the Salamanca district, one of the citys most exclusive and sophisticated neighbourhoods the Hotel Villa Magna embodies the fashionable side of Madrid.Surrounded by one of the main shopping districts as well as by the financial district the Hotel Villa Magna is the ideal place to stay in the heart of the capital of Spain.Madrid is not only the largest, but also the most visited city of Spain. This is no surprise as it possesses an incredible wealth of cultural attractions. From the Art Triangle; the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum, through to the smaller, although equally impressive art galleries, theatres, auditoriums and foundations.In Madrid you can find almost everything, variety is a characteristic. In the heart of Madrid in the Salamanca neighbourhood one can discover the most famous international brands and in the Calle Fuencarral the best of alternative fashion. Madrid transcends fashion; you cannot define its style as it represents a combination of all trends.In this city, gastronomy is as much about cuisine as it is culture, leisure and business. The culinary offers are varied in this gastronomic city, where you can taste traditional dishes and the most innovative and creative cuisine.
Overall 9.0 Excellent
Based on 1,284 reviews
All reviews
- All reviews
- Couples
Excellent
9.5
Pros: Beautiful hotel, nice staff and great location.
Excellent
9.5
Pros: Service, great room and bath, good location to walk
Excellent
10.0
Pros: Location. Bar and ambience is the best
Excellent
10.0
Pros: The location was excellent and the service was impeccable.
Excellent
9.5
Pros: Bed and bedding, decor or rooms and hotel
Excellent
8.0
Pros: It was clean and comforting. Location is very convenient, close to shops and restaurants.
Good
7.0
Excellent
9.5
Pros: Style
Excellent
9.3
Pros: I like the location of the property
Excellent
9.5
Pros: Excellent
Details
Reviews
Overall 9.0 Excellent
Based on 1,284 reviews
Vibe
9.6
Location
9.6
Service
9.0
Wellness
8.9
Amenities
8.6
Bar
8.5
Food
8.4
Room
7.8
Breakfast
7.5
Value
4.3
Location
9.7
9.5 Excellent
Pros: Beautiful hotel, nice staff and great location.
Cons:
9.5 Excellent
Pros: Service, great room and bath, good location to walk
Cons:
10.0 Excellent
Pros: Location. Bar and ambience is the best
Cons:
10.0 Excellent
Pros: The location was excellent and the service was impeccable.
Cons:
9.5 Excellent
Pros: Bed and bedding, decor or rooms and hotel
Cons: View was not to the park but then again being in the city there are lots of building that are hard to avoid.
8.0 Excellent
Pros: It was clean and comforting. Location is very convenient, close to shops and restaurants.
Cons: Wish the view was nicer.
7.0 Good
Pros:
Cons: The price is ridiculously high for what was labelled a junior suite it is basically an ordinary clean room
9.5 Excellent
Pros: Style
Cons: Shower mixer
9.3 Excellent
Pros: I like the location of the property
Cons:
9.5 Excellent
Pros: Excellent
Cons: Nothing all was perfect
Located in the Salamanca district, one of the citys most exclusive and sophisticated neighbourhoods the Hotel Villa Magna embodies the fashionable side of Madrid.Surrounded by one of the main shopping districts as well as by the financial district the Hotel Villa Magna is the ideal place to stay in the heart of the capital of Spain.Madrid is not only the largest, but also the most visited city of Spain. This is no surprise as it possesses an incredible wealth of cultural attractions. From the Art Triangle; the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum, through to the smaller, although equally impressive art galleries, theatres, auditoriums and foundations.In Madrid you can find almost everything, variety is a characteristic. In the heart of Madrid in the Salamanca neighbourhood one can discover the most famous international brands and in the Calle Fuencarral the best of alternative fashion. Madrid transcends fashion; you cannot define its style as it represents a combination of all trends.In this city, gastronomy is as much about cuisine as it is culture, leisure and business. The culinary offers are varied in this gastronomic city, where you can taste traditional dishes and the most innovative and creative cuisine.
Located in the heart of Madrid’s commercial district, NH Collection Madrid Abascal is ideal for both the business and the leisure traveler. Gregorio Marañón and Alonso Cano metro stations are within a short walk, providing guests easy access to the city’s top attractions such as the Art Triangle, as well as the airport and the IFEMA complex. Salesas and Salamanca neighborhoods offer guests boutique shopping, while Madrid’s gastronomical variety is also nearby at Chamberí’s trendy restaurants and tapas bars. For those in Madrid on business, Paseo de la Castellana is a short distance away. NH Collection Madrid Abascal is housed in a historical building that was previously home to some of Madrid’s wealthiest families. Recently renovated and redesigned, it features 183 rooms, each equipped with Nespresso machines, free Wi-Fi and 24-hour room service for your comfort. Many rooms have a living area and some enjoy access to a terrace and spectacular city views. Guests can enjoy the delicious breakfast served daily with a variety of healthy homemade options. The DOMO Abascal restaurant offers local fare and delicacies and guests may also relax with a drink at the lobby bar or on the cozy indoor terrace. There is a gym on-site.
Overall 8.9 Excellent
Based on 3,297 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: Everything was excellent, except for a noisy elevator adjacent to my room.
Excellent
10.0
Pros: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.
Excellent
9.5
Pros: Nice spacious room
Excellent
10.0
Pros: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.
Good
6.3
Pros: Modern
Excellent
10.0
Pros: The bed was great.
Excellent
10.0
Pros: Amazing breakfast, spacious rooms, friendly staff, great location!!
Excellent
10.0
Pros: Location and bfast
Okay
5.5
Pros: Great location
Excellent
10.0
Pros: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.
Good
7.5
Okay
5.8
Pros: Great location, nice building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,297 reviews
Bar
9.4
Service
9.4
Breakfast
9.0
Location
9.0
Food
8.3
Amenities
8.1
Room
6.7
WiFi
5.0
Service
9.2
Room
5.9
Location
9.2
Room
6.5
Comfort
6.0
Service
9.3
Room
5.2
10.0 Excellent
Pros: Everything was excellent, except for a noisy elevator adjacent to my room.
Cons: Having a shared wall with the elevator which was disturbing
10.0 Excellent
Pros: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.
Cons:
9.5 Excellent
Pros: Nice spacious room
Cons: On a very noisy and busy street
10.0 Excellent
Pros: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.
Cons:
6.3 Good
Pros: Modern
Cons: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.
10.0 Excellent
Pros: The bed was great.
Cons: It was all great.
10.0 Excellent
Pros: Amazing breakfast, spacious rooms, friendly staff, great location!!
Cons:
10.0 Excellent
Pros: Location and bfast
Cons:
5.5 Okay
Pros: Great location
Cons: Rooms were very dusty, and air conditioning didn’t work.
10.0 Excellent
Pros: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.
Cons:
7.5 Good
Pros:
Cons: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!
5.8 Okay
Pros: Great location, nice building.
Cons: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.
Located in the heart of Madrid’s commercial district, NH Collection Madrid Abascal is ideal for both the business and the leisure traveler. Gregorio Marañón and Alonso Cano metro stations are within a short walk, providing guests easy access to the city’s top attractions such as the Art Triangle, as well as the airport and the IFEMA complex. Salesas and Salamanca neighborhoods offer guests boutique shopping, while Madrid’s gastronomical variety is also nearby at Chamberí’s trendy restaurants and tapas bars. For those in Madrid on business, Paseo de la Castellana is a short distance away. NH Collection Madrid Abascal is housed in a historical building that was previously home to some of Madrid’s wealthiest families. Recently renovated and redesigned, it features 183 rooms, each equipped with Nespresso machines, free Wi-Fi and 24-hour room service for your comfort. Many rooms have a living area and some enjoy access to a terrace and spectacular city views. Guests can enjoy the delicious breakfast served daily with a variety of healthy homemade options. The DOMO Abascal restaurant offers local fare and delicacies and guests may also relax with a drink at the lobby bar or on the cozy indoor terrace. There is a gym on-site.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 8.9 Excellent
Based on 2,822 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Beautiful spot. Fantastic rooftop bar
Excellent
10.0
Pros: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.
Excellent
9.3
Pros: Great location, centrally located to all city Madrid and 2min to gran via
Excellent
8.0
Pros: Nice staff
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
9.3
Pros: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.
Excellent
10.0
Pros: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.
Excellent
10.0
Pros: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!
Good
7.5
Pros: Breakfast was very good, staff very friendly
Excellent
9.3
Pros: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.
Excellent
10.0
Pros: Very excellent location , and helping staff
Details
Reviews
Overall 8.9 Excellent
Based on 2,822 reviews
Location
9.5
Service
9.0
WiFi
8.2
Room
7.8
Breakfast
6.9
Value
4.9
Wellness
3.0
Location
9.7
Service
8.8
Breakfast
7.1
Room
6.6
Value
5.5
Location
9.7
Service
9.4
Room
8.1
Breakfast
7.5
Service
9.0
Room
7.6
Location
9.6
Service
9.1
10.0 Excellent
Pros: Beautiful spot. Fantastic rooftop bar
Cons: Nothing
10.0 Excellent
Pros: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.
Cons: Not much privacy with a sliding bathroom door
9.3 Excellent
Pros: Great location, centrally located to all city Madrid and 2min to gran via
Cons: Liked everything
8.0 Excellent
Pros: Nice staff
Cons: Kind of small room
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
9.3 Excellent
Pros: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.
Cons:
10.0 Excellent
Pros: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.
Cons: Nothing.
10.0 Excellent
Pros: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!
Cons:
7.5 Good
Pros: Breakfast was very good, staff very friendly
Cons: A pool would be nice :)
9.3 Excellent
Pros: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.
Cons: Lot of stairs in the ground floor.
10.0 Excellent
Pros: Very excellent location , and helping staff
Cons: If only there were a beauty salon in the hotel, it would’ve been perfect
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
Overall 8.7 Excellent
Based on 12,738 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Good location, only a 5 minute walk from the nearest metro and close to the airport. Nice rooms, lobby is very big and the restaurant was ok too. Rooftop bar is nice when it was open. Overall a really nice hotel.
Excellent
8.0
Pros: Great location. Close to a great park and a 15-minute walk to the center.
Excellent
10.0
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Good
7.5
Pros: The hotel was very nice with a small pool on the roof top. The room was very comfortable.
Okay
5.8
Excellent
8.8
Pros: Room was nice and clean, hotel was well located (5minutes away from Retiro)
Excellent
9.5
Pros: Everything
Excellent
8.8
Pros: Great value for the money. Room was a decent size, location was more central than expected and breakfast was good. The pool was quite small, but the lifeguard still allowed the kids to play and splash which was nice.
Excellent
9.7
Pros: Restaurant, bars and terrace
Excellent
8.3
Pros: The staff, the hotel itself and breakfast were great
Excellent
9.5
Pros: Located near to the Airport Bus stop and three bus stops away from the Independence Plaza where the Loop Tour buses stop and the Serrano Street where the major boutiques are located. Clean and wide rooms. The swimming pool on the roof is a great plus.
Excellent
10.0
Pros: Clean, nice and quiet area.
Details
Reviews
Overall 8.7 Excellent
Based on 12,738 reviews
Breakfast
8.8
Vibe
8.8
Service
8.5
Location
8.5
WiFi
8.3
Room
7.9
Wellness
7.1
Pool
3.6
Breakfast
9.1
Location
8.9
Room
8.3
Service
7.7
WiFi
7.0
Pool
3.1
Breakfast
9.0
Location
8.7
Service
8.1
Room
7.6
Pool
4.2
Breakfast
8.8
Location
8.7
Service
8.5
Vibe
8.1
Room
7.3
Breakfast
8.8
Location
8.7
Service
8.6
Room
7.5
7.0 Good
Pros: Good location, only a 5 minute walk from the nearest metro and close to the airport. Nice rooms, lobby is very big and the restaurant was ok too. Rooftop bar is nice when it was open. Overall a really nice hotel.
Cons: Some of the staff were quite rude. Told on arrival that our breakfast was included then when checking out was told it wasn’t. Lady on reception was quite rude about this asking ‘who told me that’ in a rude voice. Bad experience to end our stay here which was unfortunate.
8.0 Excellent
Pros: Great location. Close to a great park and a 15-minute walk to the center.
Cons:
10.0 Excellent
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Cons:
7.5 Good
Pros: The hotel was very nice with a small pool on the roof top. The room was very comfortable.
Cons: It seems unusual that the staff would only leave 2 sachets of coffee each day. The small paper cups for coffee were not a good idea. It was very difficult to hold without burning yourself once you had made the coffee. I don’t think it is a good look for a any hotel. Once used there was no option but to rinse and reuse as there were only 2 paper cups.
5.8 Okay
Pros:
Cons: The photo of the swimming pool did not natch reality. It was the only reason I picked this hotel and it really was not good. The water was milky green, not at all blue and clear! Not sure what happened there but I was really dissapointed with that.
8.8 Excellent
Pros: Room was nice and clean, hotel was well located (5minutes away from Retiro)
Cons: The AC did a lot of noise working, really was uncomfortable when trying to sleep (but necessary given Madrid's hot weather), the swimming pool is really small
9.5 Excellent
Pros: Everything
Cons: 50 euros for two nights parking in hotel car park.
8.8 Excellent
Pros: Great value for the money. Room was a decent size, location was more central than expected and breakfast was good. The pool was quite small, but the lifeguard still allowed the kids to play and splash which was nice.
Cons:
9.7 Excellent
Pros: Restaurant, bars and terrace
Cons: They had a fire alarm test but did not let us know so we paniced for nothing.
8.3 Excellent
Pros: The staff, the hotel itself and breakfast were great
Cons: For me, location is the most important thing when I choose a hotel. Even thouh this place is close to Goya...it is not what I expected.
9.5 Excellent
Pros: Located near to the Airport Bus stop and three bus stops away from the Independence Plaza where the Loop Tour buses stop and the Serrano Street where the major boutiques are located. Clean and wide rooms. The swimming pool on the roof is a great plus.
Cons: The pool water was too cold and even during the hot weather we ended up staying there for a short time. Food was good and prices were reasonable but the choices IMO were a bit limited.
10.0 Excellent
Pros: Clean, nice and quiet area.
Cons: Nothing
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. The impressive facilities include 'Radio' where you can admire the most spectacular views of Madrid, 7 meeting rooms equipped with the latest technologies and modern audiovisual equipment, as well as designer guest rooms.
Overall 8.7 Excellent
Based on 2,157 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Service, location
Excellent
10.0
Pros: Everything
Okay
4.0
Pros: Location.
Excellent
9.5
Pros: Lovely fresh breakfast, comfortable beds.
Excellent
9.5
Pros: We enjoyed the very central location, close to Prado and other major museums, and also to the hip areas of Madrid. Big open squares adjoin two sides of this historic and completely renovated building. They are very lively on long summer nights, but no noise intrudes--we had an incredibly quiet room overlooking the major cafes/ square. The restaurant/bar are very comfortable and easy to hang out in. The hotel attracts a young, design/ party crowd, but it was not a negative for those of us over 60.
Excellent
10.0
Pros: the hotel is located in the Santa Anna Plaza, in the heart of Puerta Del Sol. surrounded by pubs, restos and shops. the Staff is and service are exceptional, people on the reception are very helpful and the room service is excellent. Very clean rooms with full service. their rooftop resto-pub is must to try.
Excellent
10.0
Pros: Service and the outside of the hotel, the patio seating and restuarants in the Santa Ana Plaza. The hotel builing itself is beautiful. If the room was 50 sq. ft. larger, it would it been perfect.
Good
7.0
Excellent
10.0
Pros: It’s Location near everything
Excellent
9.3
Pros: THEY WELCOMED US BACK REMEMBERING US AND WE HAD WELCOME CAVA ON ARRIVAL
Excellent
10.0
Pros: The sexy lighting- watch out for the pricey plush gimmicks on the minibar
Good
7.0
Pros: Breakfast is awesome and the location is very nice to go everywhere.
Details
Reviews
Overall 8.7 Excellent
Based on 2,157 reviews
Location
9.7
Vibe
8.6
Service
8.5
Breakfast
8.2
Bar
7.4
Room
7.2
Amenities
6.9
Pool
6.0
WiFi
5.9
Comfort
5.1
Value
4.0
Location
9.8
Service
8.4
Bar
7.8
Breakfast
7.7
Room
7.6
Amenities
7.2
Comfort
5.7
Value
3.6
Location
9.3
Service
8.7
Breakfast
8.5
Room
6.5
Comfort
5.1
Location
9.7
Room
6.0
Location
9.7
Service
8.1
8.8 Excellent
Pros: Service, location
Cons: The room was so small that we could not place our suitcases anywhere. We had to open and close the after removing things. Not pleased at all.
10.0 Excellent
Pros: Everything
Cons: I liked everything
4.0 Okay
Pros: Location.
Cons: Cost of room and bar for the services provided were not acceptable.
9.5 Excellent
Pros: Lovely fresh breakfast, comfortable beds.
Cons: The lighting system went wrong during the night and all the lights kept coming on. We advised staff the next day (when checking out).
9.5 Excellent
Pros: We enjoyed the very central location, close to Prado and other major museums, and also to the hip areas of Madrid. Big open squares adjoin two sides of this historic and completely renovated building. They are very lively on long summer nights, but no noise intrudes--we had an incredibly quiet room overlooking the major cafes/ square. The restaurant/bar are very comfortable and easy to hang out in. The hotel attracts a young, design/ party crowd, but it was not a negative for those of us over 60.
Cons:
10.0 Excellent
Pros: the hotel is located in the Santa Anna Plaza, in the heart of Puerta Del Sol. surrounded by pubs, restos and shops. the Staff is and service are exceptional, people on the reception are very helpful and the room service is excellent. Very clean rooms with full service. their rooftop resto-pub is must to try.
Cons:
10.0 Excellent
Pros: Service and the outside of the hotel, the patio seating and restuarants in the Santa Ana Plaza. The hotel builing itself is beautiful. If the room was 50 sq. ft. larger, it would it been perfect.
Cons:
7.0 Good
Pros:
Cons: Even though the condition of the payment was prepaid by credit card and also I input the security code at the reservation, they refused to use the credit card and they forced me to use other credit card which I had at the check-in. I did not bring the credit card for the prepaid when I made check-in and it made big trouble for me. I had to use my personal credit card. Atte
10.0 Excellent
Pros: It’s Location near everything
Cons:
9.3 Excellent
Pros: THEY WELCOMED US BACK REMEMBERING US AND WE HAD WELCOME CAVA ON ARRIVAL
Cons: THOUGHT WE MAY HAVE BEEN UPGRADED AS WE WERE RETURNING AND HAD TOLD THEM OUR BIG TRIP WAS TO CELEBRATE OUR 25T WEDDING ANNIVERSARY
10.0 Excellent
Pros: The sexy lighting- watch out for the pricey plush gimmicks on the minibar
Cons: The $100 cashmere socks which were presented as gratis
7.0 Good
Pros: Breakfast is awesome and the location is very nice to go everywhere.
Cons: The roof top service is too terrible..... They don't open the out door restaurant even rain was stopped. We asked to clean the table, even we asked we can clean for the table sitting.. They don't allow to do it.
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. The impressive facilities include 'Radio' where you can admire the most spectacular views of Madrid, 7 meeting rooms equipped with the latest technologies and modern audiovisual equipment, as well as designer guest rooms.
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 11,066 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Excellent
9.5
Pros: Everything was very well organized
Excellent
9.5
Pros: Everything was excellent. Staff are great, location very good. Everyone was ready to help. We loved our stay.
Excellent
10.0
Pros: Really friendly staff and the garden was an unexpected bonus.
Excellent
8.3
Pros: Very clean and modern.
Excellent
10.0
Pros: As above everything
Excellent
10.0
Pros: Irá a nice friendly hitel
Excellent
9.5
Pros: Very good deal, nice and friendly staff.
Excellent
10.0
Pros: The staff is really friendly
Excellent
10.0
Pros: Yes very good
Excellent
9.3
Pros: All good
Details
Reviews
Overall 8.5 Excellent
Based on 11,066 reviews
Service
8.9
Location
8.4
Breakfast
8.0
Room
7.2
WiFi
7.1
Comfort
6.8
Amenities
6.1
Food
5.9
Location
9.0
Service
8.9
Breakfast
8.6
Room
6.7
Comfort
5.9
Service
9.1
Breakfast
8.3
Location
7.6
Room
6.4
Food
5.9
Comfort
5.8
Service
8.9
Cleanliness
8.4
Location
8.4
Breakfast
8.1
Room
7.5
Comfort
6.9
Service
9.2
Breakfast
8.2
Location
8.2
Room
7.3
Comfort
7.1
Amenities
5.6
8.8 Excellent
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Cons:
9.5 Excellent
Pros: Everything was very well organized
Cons: The staff at the front desk needs to be more attentive when you have a customer in front of you waiting
9.5 Excellent
Pros: Everything was excellent. Staff are great, location very good. Everyone was ready to help. We loved our stay.
Cons: Could have had an extra point for charging, where there are more than one person in a room.
10.0 Excellent
Pros: Really friendly staff and the garden was an unexpected bonus.
Cons: Nothing
8.3 Excellent
Pros: Very clean and modern.
Cons: I requested a double bed and got two twins instead. The bedsheets were also poor quality and made for a very uncomfortable and hot sleep. Also, no English channels on the television, but many other languages.
10.0 Excellent
Pros: As above everything
Cons: N/a
10.0 Excellent
Pros: Irá a nice friendly hitel
Cons: Nothing
9.5 Excellent
Pros: Very good deal, nice and friendly staff.
Cons: Some trouble with switching on power with the key card in the room. Not really too problematic though.
10.0 Excellent
Pros: The staff is really friendly
Cons:
10.0 Excellent
Pros: Yes very good
Cons:
9.3 Excellent
Pros: All good
Cons: Room close to motorway. Early morning traffic easily heard in our 3rd floor suite.
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Hostel Los Amigos in Madrid (Centro), you'll be within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.5 Excellent
Based on 1,532 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
Excellent
10.0
Pros: I was in a double room. Perfect location, clean, nice staff...
Excellent
9.3
Pros: Great location and you get your money’s worth!
Excellent
8.3
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Good
7.5
Pros: Good location. 20% on parking nearby.
Good
6.8
Pros: Located in the center of the city
Okay
5.8
Pros: Location was good. Right in Madrid center. Staff were pleasant. Also met some nice people as well.
Excellent
8.3
Pros: It was very conveniently located
Excellent
8.3
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Excellent
9.5
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Good
6.8
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 1,532 reviews
Bar
10.0
Location
9.6
Service
9.2
Room
5.6
WiFi
5.4
Comfort
4.0
Breakfast
2.6
Location
9.5
Service
9.2
Room
4.9
Comfort
3.8
Service
9.1
Room
4.4
Comfort
3.7
Location
9.5
Service
9.4
Room
4.8
10.0 Excellent
Pros: I was in a double room. Perfect location, clean, nice staff...
Cons:
9.3 Excellent
Pros: Great location and you get your money’s worth!
Cons: No AC as advertised.
8.3 Excellent
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Cons: No air conditioning ( even though the fan was inside room) Not enough plugs.
7.5 Good
Pros: Good location. 20% on parking nearby.
Cons: Outdated toilets. Expensive for what it is. Requested beds in a 6 bed dormitory and ended up in a 10 bed one.
6.8 Good
Pros: Located in the center of the city
Cons: The room was very small and hot
5.8 Okay
Pros: Location was good. Right in Madrid center. Staff were pleasant. Also met some nice people as well.
Cons: The listing as well as photos of the hostel indicated that a continental breakfast was included in the stay. There was no breakfast provided. There wasn’t even any coffee provided. Could not get a decent night of sleep. People constantly partying in the outside cloister area. Bunk mate would wake up early around 7 am and start yelling on their phone to someone, completely disrespectful to everyone else in the room.
8.3 Excellent
Pros: It was very conveniently located
Cons: The room we were in was a little loud
8.3 Excellent
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Cons: Too much noises at night, there is not air-conditioning in the room, and there is only two bathrooms for each gender, I think it's too little.
9.5 Excellent
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Cons: Water in shower is very hot, difficult to get comfy shower.
6.8 Good
Pros: Location
Cons: Charge me €80 for one night
With a stay at Hostel Los Amigos in Madrid (Centro), you'll be within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
With a stay at Hotel Meninas, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Madrid? This hotel features 312 square feet (29 square meters) of event facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
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-938680.jpg?width=66&height=66&crop=true)
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Overall 8.4 Excellent
Based on 863 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.5
Pros: Very clean, great location and lovely staff.
Excellent
10.0
Pros: Gorgeous place cannot fault this beautiful Hotel at all. Central location awesome breakfast
Excellent
10.0
Pros: Location was perfect and it was the best available rate for such a location.
Excellent
10.0
Pros: Everything! The hotel, the decor, the staff, the ambiance, the facilities, the breakfast choice and the location. Awesome!
Excellent
9.5
Pros: Location was excellent. Staff was fantastic, friendly, and very helpful. We, as well as many other guests, were allowed a very early check-in.
Good
7.5
Pros: Location
Excellent
8.0
Pros: Very good location.
Good
7.5
Pros: The location was okay for accessing the centre of the old town. i am not sure they offer value for money. The decor and standard of the rooms left a little to be desired at 200 pounds per night. Asking for assistance seemed to be more of an issue than a pleasure at times.
Excellent
8.8
Pros: Location, Staff & Amenities
Excellent
10.0
Pros: Lovely. Room. Comfy bed. Clean linen. Fresh sparkling bathroom. Tasteful colours in my room.
Excellent
8.0
Pros: The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions .
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Details
Reviews
Overall 8.4 Excellent
Based on 863 reviews
Location
9.6
Service
8.9
Breakfast
8.4
WiFi
6.1
Room
5.8
Comfort
4.6
Amenities
4.6
Location
9.5
Service
8.9
Breakfast
8.8
Room
5.4
Comfort
4.6
Location
9.7
Service
9.1
Room
5.3
Comfort
4.9
Location
9.7
9.5 Excellent
Pros: Very clean, great location and lovely staff.
Cons: All good
10.0 Excellent
Pros: Gorgeous place cannot fault this beautiful Hotel at all. Central location awesome breakfast
Cons:
10.0 Excellent
Pros: Location was perfect and it was the best available rate for such a location.
Cons:
10.0 Excellent
Pros: Everything! The hotel, the decor, the staff, the ambiance, the facilities, the breakfast choice and the location. Awesome!
Cons:
9.5 Excellent
Pros: Location was excellent. Staff was fantastic, friendly, and very helpful. We, as well as many other guests, were allowed a very early check-in.
Cons: The only thing that was a disappointment was that the room came with balconies that lacked a view. Pictures and description made it seem better than it was.
7.5 Good
Pros: Location
Cons: Room was very small
8.0 Excellent
Pros: Very good location.
Cons: A little noisy on streets below at nighttime and early morning
7.5 Good
Pros: The location was okay for accessing the centre of the old town. i am not sure they offer value for money. The decor and standard of the rooms left a little to be desired at 200 pounds per night. Asking for assistance seemed to be more of an issue than a pleasure at times.
Cons: The cost per night compared to much better hotels I have stayed in on this trip. The cost is too high for the quality of the hotel.
8.8 Excellent
Pros: Location, Staff & Amenities
Cons: No sound proofing (walls & windows), gets noisy outside on weekend, furnishings and finishings getting tired
10.0 Excellent
Pros: Lovely. Room. Comfy bed. Clean linen. Fresh sparkling bathroom. Tasteful colours in my room.
Cons:
8.0 Excellent
Pros: The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions .
Cons: My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
With a stay at Hotel Meninas, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Madrid? This hotel features 312 square feet (29 square meters) of event facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.1 Good
Based on 1,089 reviews
All reviews
- All reviews
- Solo
Okay
4.5
Excellent
8.0
Excellent
8.8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8.3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6.8
Pros: Location is the best point of that hostel.
Okay
5.5
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6.8
Excellent
8.0
Pros: Location is very good and breakfast is ok!
Excellent
9.3
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5.5
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7.1 Good
Based on 1,089 reviews
Location
9.1
WiFi
6.6
Service
6.0
Cleanliness
4.3
Breakfast
4.3
Room
3.7
Amenities
3.4
Food
2.7
Location
9.2
Service
6.3
Room
3.7
4.5 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
8.0 Excellent
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8.8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8.3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6.8 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5.5 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6.8 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
8.0 Excellent
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9.3 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5.5 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
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