Best Madrid hotels near La Casa Encendida
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Overall 9.3 Excellent
Based on 1,819 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.5
Pros: Beautiful and comfortable facility
Excellent
9.5
Pros: Nice breakfast. Amazing staff. Beautiful property in a convenient location.
Excellent
9.5
Pros: Amazing room and location
Excellent
9.5
Pros: This is a truly wonderful luxury hotel. You won’t want to leave. Definitely go for the red level. The roof top pool is a gem. What really sets it apart though is the friendly, professional and attentive staff.
Excellent
9.5
Pros: Every thing was perfect
Poor
1.0
Excellent
10.0
Pros: Excellent team! Always a good service and top environment
Excellent
9.3
Pros: We liked having access to the pool as the weather was so hot. The location was very convenient as we could walk to many attractions. The concierge was very helpful and knowledgeable and all staff were very friendly. We slept well and the rooms were well appointed.
Excellent
10.0
Pros: Absolutely everything
Excellent
9.5
Pros: Beautiful hotel with lovely staff. Hotel also accommodated for our early checking which was much appreciated.
Excellent
9.3
Pros: Friendly staff , excellent concierge services
Details
Reviews
Overall 9.3 Excellent
Based on 1,819 reviews
Vibe
9.9
Location
9.7
Amenities
9.4
Service
9.4
Cleanliness
9.3
Room
8.4
Breakfast
8.3
Food
8.0
Pool
6.5
Vibe
9.8
Location
9.8
Amenities
9.2
Service
9.2
Breakfast
8.5
Food
8.3
Comfort
8.2
Room
8.0
Value
5.7
Vibe
9.8
Location
9.5
Amenities
9.5
Service
9.4
Breakfast
8.4
Food
8.3
Room
7.7
9.5 Excellent
Pros: Beautiful and comfortable facility
Cons:
9.5 Excellent
Pros: Nice breakfast. Amazing staff. Beautiful property in a convenient location.
Cons: Lack of shaded areas near the pool. Concierge service inconsistent.
9.5 Excellent
Pros: Amazing room and location
Cons: יthe breakfast was just ok
9.5 Excellent
Pros: This is a truly wonderful luxury hotel. You won’t want to leave. Definitely go for the red level. The roof top pool is a gem. What really sets it apart though is the friendly, professional and attentive staff.
Cons: Nothing
9.5 Excellent
Pros: Every thing was perfect
Cons: Amazing hotel
1.0 Poor
Pros:
Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.
10.0 Excellent
Pros: Excellent team! Always a good service and top environment
Cons:
9.3 Excellent
Pros: We liked having access to the pool as the weather was so hot. The location was very convenient as we could walk to many attractions. The concierge was very helpful and knowledgeable and all staff were very friendly. We slept well and the rooms were well appointed.
Cons: The room would have been fine for two people but it was cramped for our family of four.
10.0 Excellent
Pros: Absolutely everything
Cons: There is nothing to dislike
9.5 Excellent
Pros: Beautiful hotel with lovely staff. Hotel also accommodated for our early checking which was much appreciated.
Cons:
9.3 Excellent
Pros: Friendly staff , excellent concierge services
Cons: The pool
In the artistic and cultural heart of Madrid, a short walk from some of the most important monuments in the city, such as the Royal Palace, the Teatro Real and the Almudena Cathedral, behind its magnificent façade the Gran Meliá Palacio de los Duques combines vintage splendour with a delicate contemporary sensibility. This fascinating palace, located on the site of what was the most important convent in Europe in the 13th century, the Convent of Santo Domingo, maintains the character and elegance of the original structure: the residence of the Dukes of Granada de Ega, and has a a beautiful and historically important garden. Elegant, exquisitely designed rooms that capture the moment and make it eternal. More than just a luxury hotel, the Gran Melia Palacio is a canvas that inspired a most extraordinary way of life. Located in the heart of the Spanish capital, a city with 73 museums, including the Prado, the Reina Sofía and the Thyssen Bornemisza, and home to such major works such as Picasso’s Guernica, The Second of May by Goya and Velázquez’s Meninas, the source of inspiration in the interior design of the hotel and driving element in all its rooms.
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
Overall 9.0 Excellent
Based on 4,032 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Excellent
9.5
Pros: It is so beautiful the restaurant room was truely amazing
Excellent
9.3
Pros: We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.
Excellent
9.5
Pros: Everything
Good
7.0
Excellent
10.0
Pros: Location, Location, Location!
Excellent
8.0
Excellent
9.3
Excellent
10.0
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Excellent
10.0
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Excellent
9.5
Pros: locations, breakfast and lobby area
Excellent
8.0
Pros: The hotel very nice room lovely luxury
Details
Reviews
Overall 9.0 Excellent
Based on 4,032 reviews
Location
9.7
Breakfast
8.9
Amenities
8.6
Vibe
8.5
Service
8.3
Food
8.3
WiFi
8.0
Bar
8.0
Wellness
7.8
Room
7.4
Cleanliness
6.0
Value
4.4
Location
9.8
Breakfast
9.0
Amenities
8.4
Service
8.0
Food
7.8
Room
7.2
Value
4.2
Location
9.7
Food
8.5
Service
6.9
Room
6.4
Location
9.8
Breakfast
9.1
Room
6.4
Location
9.8
Service
8.0
Room
5.9
8.0 Excellent
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Cons: A seafood restuarant in the lobby gives out fishy odor
9.5 Excellent
Pros: It is so beautiful the restaurant room was truely amazing
Cons: It was in such a great location. Walking distance to the Prado and the old town and gardens
9.3 Excellent
Pros: We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.
Cons: We originally booked a “courtyard view” room. It turned out to have a window facing the outside top of the Rotonda dome and green plastic sheeting to mimic grass. Don’t expect these rooms to actually face what you think of as a courtyard – better to choose the more expensive rooms if you care about the view.
9.5 Excellent
Pros: Everything
Cons: Nothing
7.0 Good
Pros:
Cons: It was too expensive for the value. Super old facilities and not the greatest food.
10.0 Excellent
Pros: Location, Location, Location!
Cons:
8.0 Excellent
Pros:
Cons: I got bullfight tickets for over the price ticket. Actually six times more. Usually cost €47.50 each ticket and Westin Palace got the tickets for me at €300 each. Nobody told me that they were overpriced. I paid and same day tried to return them but Westin Palace Concierge couldnt or would not help me. I was dissapointed.
9.3 Excellent
Pros:
Cons: No snacks or water available for pick up or purchase.
10.0 Excellent
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Cons: No
10.0 Excellent
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Cons: I like everything about this hotel
9.5 Excellent
Pros: locations, breakfast and lobby area
Cons: Nothing
8.0 Excellent
Pros: The hotel very nice room lovely luxury
Cons: The room service and the hotel concierge very rude but all other thing good
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 8.9 Excellent
Based on 2,822 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Beautiful spot. Fantastic rooftop bar
Excellent
10.0
Pros: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.
Excellent
9.3
Pros: Great location, centrally located to all city Madrid and 2min to gran via
Excellent
8.0
Pros: Nice staff
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
9.3
Pros: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.
Excellent
10.0
Pros: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.
Excellent
10.0
Pros: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!
Good
7.5
Pros: Breakfast was very good, staff very friendly
Excellent
9.3
Pros: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.
Excellent
10.0
Pros: Very excellent location , and helping staff
Details
Reviews
Overall 8.9 Excellent
Based on 2,822 reviews
Location
9.5
Service
9.0
WiFi
8.2
Room
7.8
Breakfast
6.9
Value
4.9
Wellness
3.0
Location
9.7
Service
8.8
Breakfast
7.1
Room
6.6
Value
5.5
Location
9.7
Service
9.4
Room
8.1
Breakfast
7.5
Service
9.0
Room
7.6
Location
9.6
Service
9.1
10.0 Excellent
Pros: Beautiful spot. Fantastic rooftop bar
Cons: Nothing
10.0 Excellent
Pros: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.
Cons: Not much privacy with a sliding bathroom door
9.3 Excellent
Pros: Great location, centrally located to all city Madrid and 2min to gran via
Cons: Liked everything
8.0 Excellent
Pros: Nice staff
Cons: Kind of small room
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
9.3 Excellent
Pros: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.
Cons:
10.0 Excellent
Pros: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.
Cons: Nothing.
10.0 Excellent
Pros: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!
Cons:
7.5 Good
Pros: Breakfast was very good, staff very friendly
Cons: A pool would be nice :)
9.3 Excellent
Pros: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.
Cons: Lot of stairs in the ground floor.
10.0 Excellent
Pros: Very excellent location , and helping staff
Cons: If only there were a beauty salon in the hotel, it would’ve been perfect
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.7 Excellent
Based on 2,894 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
8.3
Pros: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible
Excellent
8.3
Pros: We liked the location of the hotel.
Excellent
8.3
Good
7.5
Pros: The location is fantastic and can’t be faulted.
Good
7.5
Pros: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.
Excellent
8.8
Pros: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.
Excellent
9.3
Pros: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Excellent
10.0
Pros: Property and service as expected.
Excellent
10.0
Pros: Great location!
Good
6.8
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8.7 Excellent
Based on 2,894 reviews
Location
9.5
Service
9.3
Breakfast
8.8
Food
8.2
WiFi
7.7
Room
6.0
Vibe
5.3
Amenities
5.0
Comfort
4.8
Value
4.8
Cleanliness
4.0
Service
9.7
Location
9.4
Breakfast
9.0
Room
6.4
Amenities
5.1
Comfort
4.7
Value
4.2
Location
9.8
Service
9.7
Breakfast
8.7
Room
5.7
Amenities
5.4
Comfort
5.0
Vibe
4.7
Location
9.3
Service
9.2
Room
5.6
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
8.3 Excellent
Pros: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible
Cons:
8.3 Excellent
Pros: We liked the location of the hotel.
Cons: The rooms were extremely outdated. The AC didn’t feel like it was working.
8.3 Excellent
Pros:
Cons: I paid for a rooms with view but we only had a partial view. This was a bit misleading.
7.5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
7.5 Good
Pros: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.
Cons: See above
8.8 Excellent
Pros: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.
Cons: Bathroom could be newer.
9.3 Excellent
Pros: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.
Cons: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
10.0 Excellent
Pros: Property and service as expected.
Cons:
10.0 Excellent
Pros: Great location!
Cons: The Staff is great!
6.8 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. The impressive facilities include 'Radio' where you can admire the most spectacular views of Madrid, 7 meeting rooms equipped with the latest technologies and modern audiovisual equipment, as well as designer guest rooms.
Overall 8.7 Excellent
Based on 2,179 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Service, location
Excellent
10.0
Pros: Everything
Okay
4.0
Pros: Location.
Excellent
9.5
Pros: Lovely fresh breakfast, comfortable beds.
Excellent
9.5
Pros: We enjoyed the very central location, close to Prado and other major museums, and also to the hip areas of Madrid. Big open squares adjoin two sides of this historic and completely renovated building. They are very lively on long summer nights, but no noise intrudes--we had an incredibly quiet room overlooking the major cafes/ square. The restaurant/bar are very comfortable and easy to hang out in. The hotel attracts a young, design/ party crowd, but it was not a negative for those of us over 60.
Excellent
10.0
Pros: the hotel is located in the Santa Anna Plaza, in the heart of Puerta Del Sol. surrounded by pubs, restos and shops. the Staff is and service are exceptional, people on the reception are very helpful and the room service is excellent. Very clean rooms with full service. their rooftop resto-pub is must to try.
Excellent
10.0
Pros: Service and the outside of the hotel, the patio seating and restuarants in the Santa Ana Plaza. The hotel builing itself is beautiful. If the room was 50 sq. ft. larger, it would it been perfect.
Good
7.0
Excellent
10.0
Pros: It’s Location near everything
Excellent
9.3
Pros: THEY WELCOMED US BACK REMEMBERING US AND WE HAD WELCOME CAVA ON ARRIVAL
Excellent
10.0
Pros: The sexy lighting- watch out for the pricey plush gimmicks on the minibar
Good
7.0
Pros: Breakfast is awesome and the location is very nice to go everywhere.
Details
Reviews
Overall 8.7 Excellent
Based on 2,179 reviews
Location
9.7
Vibe
8.8
Service
8.6
Breakfast
8.2
Bar
7.6
Room
7.2
Amenities
7.1
Pool
6.0
WiFi
5.9
Comfort
5.1
Value
3.7
Location
9.8
Vibe
8.6
Service
8.5
Breakfast
7.9
Bar
7.9
Amenities
7.5
Room
7.5
Comfort
5.7
Value
3.3
Location
9.4
Service
8.7
Breakfast
8.5
Room
6.5
Comfort
5.0
Location
9.7
Service
8.5
Room
6.3
Location
9.7
Service
8.2
8.8 Excellent
Pros: Service, location
Cons: The room was so small that we could not place our suitcases anywhere. We had to open and close the after removing things. Not pleased at all.
10.0 Excellent
Pros: Everything
Cons: I liked everything
4.0 Okay
Pros: Location.
Cons: Cost of room and bar for the services provided were not acceptable.
9.5 Excellent
Pros: Lovely fresh breakfast, comfortable beds.
Cons: The lighting system went wrong during the night and all the lights kept coming on. We advised staff the next day (when checking out).
9.5 Excellent
Pros: We enjoyed the very central location, close to Prado and other major museums, and also to the hip areas of Madrid. Big open squares adjoin two sides of this historic and completely renovated building. They are very lively on long summer nights, but no noise intrudes--we had an incredibly quiet room overlooking the major cafes/ square. The restaurant/bar are very comfortable and easy to hang out in. The hotel attracts a young, design/ party crowd, but it was not a negative for those of us over 60.
Cons:
10.0 Excellent
Pros: the hotel is located in the Santa Anna Plaza, in the heart of Puerta Del Sol. surrounded by pubs, restos and shops. the Staff is and service are exceptional, people on the reception are very helpful and the room service is excellent. Very clean rooms with full service. their rooftop resto-pub is must to try.
Cons:
10.0 Excellent
Pros: Service and the outside of the hotel, the patio seating and restuarants in the Santa Ana Plaza. The hotel builing itself is beautiful. If the room was 50 sq. ft. larger, it would it been perfect.
Cons:
7.0 Good
Pros:
Cons: Even though the condition of the payment was prepaid by credit card and also I input the security code at the reservation, they refused to use the credit card and they forced me to use other credit card which I had at the check-in. I did not bring the credit card for the prepaid when I made check-in and it made big trouble for me. I had to use my personal credit card. Atte
10.0 Excellent
Pros: It’s Location near everything
Cons:
9.3 Excellent
Pros: THEY WELCOMED US BACK REMEMBERING US AND WE HAD WELCOME CAVA ON ARRIVAL
Cons: THOUGHT WE MAY HAVE BEEN UPGRADED AS WE WERE RETURNING AND HAD TOLD THEM OUR BIG TRIP WAS TO CELEBRATE OUR 25T WEDDING ANNIVERSARY
10.0 Excellent
Pros: The sexy lighting- watch out for the pricey plush gimmicks on the minibar
Cons: The $100 cashmere socks which were presented as gratis
7.0 Good
Pros: Breakfast is awesome and the location is very nice to go everywhere.
Cons: The roof top service is too terrible..... They don't open the out door restaurant even rain was stopped. We asked to clean the table, even we asked we can clean for the table sitting.. They don't allow to do it.
The ME Madrid Reina Victoria is strategically located in the heart of the city, with easy access to the major attractions such as the Prado Museum, Thyssen-Bornemisza Museum and Reina Sofia Museum, Retiro Park, Congress building, Puerta del Sol, Plaza Mayor, the Royal Palace and the city’s shopping and business areas. The impressive facilities include 'Radio' where you can admire the most spectacular views of Madrid, 7 meeting rooms equipped with the latest technologies and modern audiovisual equipment, as well as designer guest rooms.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8.6 Excellent
Based on 7,256 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Centrally located near major attractions.
Excellent
8.0
Pros: Location was the best.
Excellent
9.0
Pros: Great Hotel, modern, attentive staff, great location
Excellent
9.3
Pros: location, breakfast
Excellent
8.0
Pros: Excellent location to all the central places in Madrid! Nearby to transport sites-buses and metro And restaurants and bars
Excellent
10.0
Pros: The rooms are clean and nice. The hotel is very close to a lot of touristy places. The staff were very friendly and accommodating. The breakfast is a diverse spread of food. Loved staying here.
Excellent
9.5
Pros: Its perfect, the rooms were super clean and the staff was very friendly. I would stay there again.
Good
6.0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9.3
Pros: Location, no need rent a car. Employees.
Excellent
9.3
Pros: Excelent location! Very close to the Reína Sofia museum, Atocha Station and other touristic points. Very good neighborhood too! Highly recommend!
Excellent
9.5
Pros: The location and the appropriate facilities
Excellent
8.0
Details
Reviews
Overall 8.6 Excellent
Based on 7,256 reviews
Location
9.3
Service
8.7
Breakfast
8.6
WiFi
6.8
Room
6.7
Comfort
4.6
Value
4.4
Wellness
2.5
Location
9.6
Breakfast
9.0
Service
8.8
Amenities
6.8
Room
6.4
Comfort
4.3
Value
4.3
Location
9.6
Service
8.7
Breakfast
8.2
Cleanliness
7.8
Food
6.7
Room
5.8
Comfort
4.4
Location
9.5
Breakfast
8.6
Service
8.5
Cleanliness
8.3
Room
6.7
Amenities
6.3
Comfort
5.0
Location
9.0
Service
8.7
Breakfast
8.5
Room
5.9
5.0 Okay
Pros: Centrally located near major attractions.
Cons: The Staff cheated me by billing me for a standard room when I had booked a superior room. I was under the impression that the room allotted to me was a superior room. I had spent 7 nights in this hotel and the evening before my check out I noticed one of the doors to another room was open & on inquiring I was told that it was a superior room.
8.0 Excellent
Pros: Location was the best.
Cons: Hotel is not that modern
9.0 Excellent
Pros: Great Hotel, modern, attentive staff, great location
Cons: The shower door was too small, water splashed onto the floor easily.
9.3 Excellent
Pros: location, breakfast
Cons:
8.0 Excellent
Pros: Excellent location to all the central places in Madrid! Nearby to transport sites-buses and metro And restaurants and bars
Cons: Room we stayed in was slightly on the small side
10.0 Excellent
Pros: The rooms are clean and nice. The hotel is very close to a lot of touristy places. The staff were very friendly and accommodating. The breakfast is a diverse spread of food. Loved staying here.
Cons: They could have put rubber mat on the tub for safety purposes. It was very slippery.
9.5 Excellent
Pros: Its perfect, the rooms were super clean and the staff was very friendly. I would stay there again.
Cons: No one to help with the luggage.
6.0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9.3 Excellent
Pros: Location, no need rent a car. Employees.
Cons: A swimming pool is missing.
9.3 Excellent
Pros: Excelent location! Very close to the Reína Sofia museum, Atocha Station and other touristic points. Very good neighborhood too! Highly recommend!
Cons:
9.5 Excellent
Pros: The location and the appropriate facilities
Cons: Very much
8.0 Excellent
Pros:
Cons: The walls between the rooms are too thin, you hear what’s happening inside
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,156 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location was perfect. Room was very clean. Food was very good.
Okay
5.8
Pros: great location
Excellent
10.0
Pros: Everything is perfect. Top location. Friendly stuff.
Excellent
10.0
Pros: awesome location. Amazing room. Phone in the room added bonus
Excellent
9.3
Pros: Spotless room , lovely shower comfortable bed and nice lobby bar , , on main shopping street and beside some great restaurants and attractions
Excellent
10.0
Pros: Lovely room and facilities. Very central and close to hop on hop off bus.
Excellent
8.0
Pros: Location
Good
7.0
Pros: Location was excellent
Excellent
8.8
Pros: They should improve the breakfast.
Excellent
9.5
Pros: The hotel was in the best location, staff were great, room was spotless with homey interior and the shower was amazing. Lovely roof top pool to sunbathe!
Good
7.5
Pros: Breakfast has a wide range of choice.
Excellent
10.0
Pros: Great location in Gran Via
Details
Reviews
Overall 8.6 Excellent
Based on 6,156 reviews
Location
9.5
WiFi
8.3
Breakfast
7.9
Service
7.7
Room
7.4
Value
4.5
Wellness
4.3
Pool
2.9
Beach
2.0
Location
9.4
Breakfast
8.1
Service
7.5
Room
7.2
Amenities
5.4
Wellness
4.3
Value
4.3
Pool
2.2
Location
9.6
Breakfast
8.1
Service
7.9
Room
7.7
Value
4.4
Pool
3.5
Location
9.6
Service
7.9
Room
7.7
Breakfast
7.4
Comfort
7.0
Value
4.3
Pool
2.5
Location
9.6
Service
7.2
Room
6.6
8.0 Excellent
Pros: Location was perfect. Room was very clean. Food was very good.
Cons: The roof top pool is a lot smaller than it looked. It was not clean as the water was cloudy. Not very comfortable to sit and read. Also the spa facilities where closed however we was not advised this at booking. Massage was available but no other wet facilities where ope, like Sauna and Steam
5.8 Okay
Pros: great location
Cons: the room was very small and expensive in comparison with the rest of the hotels. The pool has no space for more than 3 people. Breakfast cost 17 euros (kinda expensive for what it is)
10.0 Excellent
Pros: Everything is perfect. Top location. Friendly stuff.
Cons:
10.0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
9.3 Excellent
Pros: Spotless room , lovely shower comfortable bed and nice lobby bar , , on main shopping street and beside some great restaurants and attractions
Cons: Size of the pool way too small and crowded , I understand it is a city but pictures are misleading
10.0 Excellent
Pros: Lovely room and facilities. Very central and close to hop on hop off bus.
Cons: The taxi ordered by the hotel to take me to train station. It wasn't a regular taxi with no meter. It cost me double the amount I paid on the way to the hotel. If anything it should have been cheaper as it was before 7am. I trusted the hotel to call a taxi for me. The driver only wanted me to pay him in cash.
8.0 Excellent
Pros: Location
Cons: Traffic noise
7.0 Good
Pros: Location was excellent
Cons: Pool is very small, not enough seating around the pool.
8.8 Excellent
Pros: They should improve the breakfast.
Cons: Breakfast.
9.5 Excellent
Pros: The hotel was in the best location, staff were great, room was spotless with homey interior and the shower was amazing. Lovely roof top pool to sunbathe!
Cons: The pool was great as it was a rooftop pool, perfect for sunbathing however it was a small pool area so once a 3/4 people were up there, there wasn’t any room for anyone else.
7.5 Good
Pros: Breakfast has a wide range of choice.
Cons: There are no slippers as all in the rooms, which is a pitty for a 4 stars hotel.
10.0 Excellent
Pros: Great location in Gran Via
Cons: Parking cost
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
With a stay at Hostel Los Amigos in Madrid (Centro), you'll be within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.5 Excellent
Based on 1,532 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
Excellent
10.0
Pros: I was in a double room. Perfect location, clean, nice staff...
Excellent
9.3
Pros: Great location and you get your money’s worth!
Excellent
8.3
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Good
7.5
Pros: Good location. 20% on parking nearby.
Good
6.8
Pros: Located in the center of the city
Okay
5.8
Pros: Location was good. Right in Madrid center. Staff were pleasant. Also met some nice people as well.
Excellent
8.3
Pros: It was very conveniently located
Excellent
8.3
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Excellent
9.5
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Good
6.8
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 1,532 reviews
Bar
10.0
Location
9.6
Service
9.2
Room
5.6
WiFi
5.4
Comfort
4.0
Breakfast
2.6
Location
9.6
Service
9.2
Room
4.9
Comfort
3.8
Service
9.1
Room
4.3
Comfort
3.7
Location
9.5
Service
9.4
Room
4.5
10.0 Excellent
Pros: I was in a double room. Perfect location, clean, nice staff...
Cons:
9.3 Excellent
Pros: Great location and you get your money’s worth!
Cons: No AC as advertised.
8.3 Excellent
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Cons: No air conditioning ( even though the fan was inside room) Not enough plugs.
7.5 Good
Pros: Good location. 20% on parking nearby.
Cons: Outdated toilets. Expensive for what it is. Requested beds in a 6 bed dormitory and ended up in a 10 bed one.
6.8 Good
Pros: Located in the center of the city
Cons: The room was very small and hot
5.8 Okay
Pros: Location was good. Right in Madrid center. Staff were pleasant. Also met some nice people as well.
Cons: The listing as well as photos of the hostel indicated that a continental breakfast was included in the stay. There was no breakfast provided. There wasn’t even any coffee provided. Could not get a decent night of sleep. People constantly partying in the outside cloister area. Bunk mate would wake up early around 7 am and start yelling on their phone to someone, completely disrespectful to everyone else in the room.
8.3 Excellent
Pros: It was very conveniently located
Cons: The room we were in was a little loud
8.3 Excellent
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Cons: Too much noises at night, there is not air-conditioning in the room, and there is only two bathrooms for each gender, I think it's too little.
9.5 Excellent
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Cons: Water in shower is very hot, difficult to get comfy shower.
6.8 Good
Pros: Location
Cons: Charge me €80 for one night
With a stay at Hostel Los Amigos in Madrid (Centro), you'll be within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
With a stay at Hotel Meninas, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Madrid? This hotel features 312 square feet (29 square meters) of event facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
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Overall 8.4 Excellent
Based on 867 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.5
Pros: Very clean, great location and lovely staff.
Excellent
10.0
Pros: Gorgeous place cannot fault this beautiful Hotel at all. Central location awesome breakfast
Excellent
10.0
Pros: Location was perfect and it was the best available rate for such a location.
Excellent
10.0
Pros: Everything! The hotel, the decor, the staff, the ambiance, the facilities, the breakfast choice and the location. Awesome!
Excellent
9.5
Pros: Location was excellent. Staff was fantastic, friendly, and very helpful. We, as well as many other guests, were allowed a very early check-in.
Good
7.5
Pros: Location
Excellent
8.0
Pros: Very good location.
Good
7.5
Pros: The location was okay for accessing the centre of the old town. i am not sure they offer value for money. The decor and standard of the rooms left a little to be desired at 200 pounds per night. Asking for assistance seemed to be more of an issue than a pleasure at times.
Excellent
8.8
Pros: Location, Staff & Amenities
Excellent
10.0
Pros: Lovely. Room. Comfy bed. Clean linen. Fresh sparkling bathroom. Tasteful colours in my room.
Excellent
8.0
Pros: The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions .
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Details
Reviews
Overall 8.4 Excellent
Based on 867 reviews
Location
9.6
Service
8.9
Breakfast
8.4
WiFi
6.1
Room
5.9
Amenities
5.0
Comfort
4.7
Location
9.5
Service
9.0
Breakfast
8.7
Room
5.3
Comfort
4.5
Location
9.7
Service
9.1
Room
5.4
Comfort
5.0
Location
9.7
9.5 Excellent
Pros: Very clean, great location and lovely staff.
Cons: All good
10.0 Excellent
Pros: Gorgeous place cannot fault this beautiful Hotel at all. Central location awesome breakfast
Cons:
10.0 Excellent
Pros: Location was perfect and it was the best available rate for such a location.
Cons:
10.0 Excellent
Pros: Everything! The hotel, the decor, the staff, the ambiance, the facilities, the breakfast choice and the location. Awesome!
Cons:
9.5 Excellent
Pros: Location was excellent. Staff was fantastic, friendly, and very helpful. We, as well as many other guests, were allowed a very early check-in.
Cons: The only thing that was a disappointment was that the room came with balconies that lacked a view. Pictures and description made it seem better than it was.
7.5 Good
Pros: Location
Cons: Room was very small
8.0 Excellent
Pros: Very good location.
Cons: A little noisy on streets below at nighttime and early morning
7.5 Good
Pros: The location was okay for accessing the centre of the old town. i am not sure they offer value for money. The decor and standard of the rooms left a little to be desired at 200 pounds per night. Asking for assistance seemed to be more of an issue than a pleasure at times.
Cons: The cost per night compared to much better hotels I have stayed in on this trip. The cost is too high for the quality of the hotel.
8.8 Excellent
Pros: Location, Staff & Amenities
Cons: No sound proofing (walls & windows), gets noisy outside on weekend, furnishings and finishings getting tired
10.0 Excellent
Pros: Lovely. Room. Comfy bed. Clean linen. Fresh sparkling bathroom. Tasteful colours in my room.
Cons:
8.0 Excellent
Pros: The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions .
Cons: My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
With a stay at Hotel Meninas, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via Street and Plaza de Oriente. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Madrid? This hotel features 312 square feet (29 square meters) of event facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 7,810 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: Very close to train station
Excellent
8.8
Pros: The hotel is good located, near the atocha station and the retiro park. The staff were ok and the room was clean. There was good sound isolation between rooms.
Excellent
9.4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Excellent
8.8
Pros: The location is nearby the center railway station.
Excellent
8.3
Pros: Is near to some attractions you can walk to some places
Good
6.3
Pros: The staff were very rude and unhelpful, no communication was given when arrived about the hotel, city or transport
Excellent
10.0
Pros: The Hotel's location was perfect for us. We stayed twice during our 3 week trip to Europe, 2 days at the beginning of our trip and 2 days at the end of our trip. The rooms are clean. The beds are comfortable. The breakfast buffet abundant.
Excellent
8.6
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Excellent
9.5
Pros: Location and breakfast were great! The breakfast is like a brunch and serves until 11am. The hotel is near the Retiro Park and mayor museums and the center of the city, and barrio Las letras (the artist neighborhood). All are within walking distance.
Excellent
8.8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Details
Reviews
Overall 8.1 Excellent
Based on 7,810 reviews
Location
9.3
Service
8.5
Breakfast
8.0
Room
6.8
Comfort
6.6
WiFi
6.2
Food
5.0
Amenities
4.8
Vibe
3.5
Location
9.1
Service
8.1
Breakfast
8.0
Cleanliness
7.7
Value
6.4
Room
6.4
Comfort
6.1
Amenities
4.9
Food
4.9
Vibe
2.6
Location
9.6
Breakfast
8.3
Service
7.8
Room
7.3
Value
7.1
Food
4.9
Amenities
4.8
Vibe
2.7
Location
9.2
Service
8.3
Cleanliness
7.0
Room
5.8
Location
9.2
Service
8.4
Comfort
6.3
Room
5.8
10.0 Excellent
Pros: Everything!
Cons: Nothing to dislike!
10.0 Excellent
Pros: Very close to train station
Cons: Breakfast is expensive
8.8 Excellent
Pros: The hotel is good located, near the atocha station and the retiro park. The staff were ok and the room was clean. There was good sound isolation between rooms.
Cons: The room was clean but the third bed was a sofa-bed, for a 4* hotel you expect more. In the bathroom the lights are not enough, maybe you should put more lights in it. The shower had some problems (broken tube)
9.4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
8.8 Excellent
Pros: The location is nearby the center railway station.
Cons:
8.3 Excellent
Pros: Is near to some attractions you can walk to some places
Cons: A person attitude in the front desk doesn't have a patient and wasn't honest yes one young guy the rest were nice
6.3 Good
Pros: The staff were very rude and unhelpful, no communication was given when arrived about the hotel, city or transport
Cons: The staff were very rude and unhelpful, no communication was given when arrived about the hotel, city or transport
10.0 Excellent
Pros: The Hotel's location was perfect for us. We stayed twice during our 3 week trip to Europe, 2 days at the beginning of our trip and 2 days at the end of our trip. The rooms are clean. The beds are comfortable. The breakfast buffet abundant.
Cons:
8.6 Excellent
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Cons: Everything in good repair, but decor a bit dated.
9.5 Excellent
Pros: Location and breakfast were great! The breakfast is like a brunch and serves until 11am. The hotel is near the Retiro Park and mayor museums and the center of the city, and barrio Las letras (the artist neighborhood). All are within walking distance.
Cons: The staff was grouchy and not that helpful except for a wonderful lady whom was able to help us with other reservations to dinners, tours and breakfast accommodations..
8.8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.1 Good
Based on 1,089 reviews
All reviews
- All reviews
- Solo
Okay
4.5
Excellent
8.0
Excellent
8.8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8.3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6.8
Pros: Location is the best point of that hostel.
Okay
5.5
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6.8
Excellent
8.0
Pros: Location is very good and breakfast is ok!
Excellent
9.3
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5.5
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7.1 Good
Based on 1,089 reviews
Location
9.1
WiFi
7.0
Service
5.8
Vibe
4.6
Breakfast
4.4
Cleanliness
4.3
Comfort
4.2
Room
3.6
Food
3.6
Amenities
3.4
Location
9.1
Service
6.1
Room
3.3
4.5 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
8.0 Excellent
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8.8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8.3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6.8 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5.5 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6.8 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
8.0 Excellent
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9.3 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5.5 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6.8 Good
Based on 3,798 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
8.0
Pros: Great location. Clean but dated.
Mediocre
3.0
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5.8
Pros: Location
Excellent
8.8
Pros: The location. Accesible to all points
Excellent
8.0
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5.5
Pros: The location was good
Okay
4.5
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7.5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3.3
Pros: Nothing only location.
Good
6.0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3.3
Pros: Location was ok
Details
Reviews
Overall 6.8 Good
Based on 3,798 reviews
Location
9.4
Comfort
6.1
Service
6.1
Breakfast
5.6
Room
4.5
Food
4.2
Cleanliness
4.1
WiFi
3.6
Amenities
2.8
Vibe
1.2
Location
9.6
Service
5.5
Room
3.4
Room
4.0
8.0 Excellent
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
3.0 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5.8 Okay
Pros: Location
Cons: Customer service
8.8 Excellent
Pros: The location. Accesible to all points
Cons: The staff is quite rude, principally the gentleman at the breakfast and cafeteria.
8.0 Excellent
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5.5 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4.5 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7.5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3.3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6.0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3.3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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