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5875 Falls Avenue, Niagara Falls, ON
0.1 mi from
Loved the location . Kids loved the hotel sand all it had to offer. Rooms smelled a little. Other than that it was a great stay.
The hotel was at Falls. The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
location and the room was nice after we asked top have it cleaned We had problems with the cleanliness of the room but it was rectified after we brought it to their attention.
Crowded, one of the rooms had a view of a concrete wall and nothing else.
Very nice room, clean and great location. Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
Everything was just easy and great, as advertised and included in room price: parking, (continental) breakfast, tea/coffee in the room, wireless internet. Excellent and professional service.
Location was good for access to Hornblower and Mistrider Was too close to loud music that went on until 1 in the morning.
Overall very good, location, Very good breakfast & clean. The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
Not bad but too expensive for the services The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
Good pool,hut tub and sanua Wifi wasn't that good ... At least not up on the 4th floor
Location It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Location was amazing. Close to everything. Clean. Nice room. Great view. The breakfasts was not very good.
Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.