A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
Seating was average for a first class seat. It very modern. I expected better.
There is need to introduce HOME COUNTRY of Departure Meals
I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.
The service was really good. The breakfast food could’ve been better as I don’t eat sweets for breakfast and the only choice was a muffin. Overall, good experience though. Thank you.
I wouldn't recommend Lufthansa otherwise. We took this flight only because our flight to Kittilä got cancelled and Lufthansa offered a replacement which would have been two days later, with a night in Frankfurt and another in Munich. We refused the replacement but the staff at the airport entered in the system claiming that we accepted the replacement.. We didn't get the full refund because of this.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
The jollof rice and fried plantain. Communication could have been better.
Very good flight, only problem is the boarding process where some peoples do not have manners and do not how to fly ( preparing your documents, oversized carry-ons, not understanding or feigning to not understand directives).
The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.
The flight was good. It arrived at Heathrow on time but then there was no transport to take us to the terminal. We sat on the plane for an hour waiting for a bus. I will avoid Heathrow if possible in future. The crew were very apologetic.
we had to walk up stairs to get into the plane--no jetways. Perhaps that's a problem not with the airline but with facilities at Heathrow, Glasgow, and Edinburgh. But it was inconvenient.
The seating has become ridiculous… like a contest to see how narrow and short they can be made- forcing anyone over 5’1 to pay more to not be twisting oneself into a pretzel. Really insane- would have thought BA was better than this. Frankly- it cancels out a lot of the positive aspects.
flight was delayed from BWI to London - missed my connecting flight & then connecting flight (also British Air) was delayed - food is awful, TV & movie selection is great
The flight was fine but they made me pay for my carryon bag because they said it was too big at the counter. But it fit under the seat just fine.
Super tight economy class. My knees were hitting the back of seat in front of me (I'm only 5'6"). My small backpack (sized according to their required dimensions) would not fit under the seat in front of me because there is a box (is that the life jacket?) in the way. Over all, extremely uncomfortable. I forgive the tasteless food, but the tight seating was torture
Excellent service by the flight crew, and the food was relatively very good compared to other airlines.
Flight was excellent, staff was great. My first time in first class and it was very relaxing and comfortable.
First time on BA but will fly with them from now on! Everything about the flight was superb!!!
They can separate the young children from people who want to have a rest. It had lots of crying and loud noises from the children.
