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Pros: Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft).

Cons: Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair.

Pros: crew and boarding was nice

Cons: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.

Pros: The leg space

Cons: The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane.

Pros: i like the service

Cons: water free

Cons: Gate announcement was only a few minutes before cut off!!

Pros: I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight.

Cons: I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely.

Cons: The seats are cramped and you have to pay for snacks and water

Pros: Smooth

Cons: All was fine

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Pros: Crew amazing, seats poor

Cons: Padded seats,

Pros: Staff ok

Cons: I HOUR DELAY

Cons: The attitude of ground staff

Pros: Crew was friendly

Cons: For budget airline they did pretty good

Pros: Standard seat. Crew engaging and entertaining without compromising safety or comfort

Cons: Everything optimal

Pros: Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us).

Cons: The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again.

Cons: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Pros: Being able to check in quickly and weigh and tag my own luggage.

Cons: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Pros: Crew was very nice and the plane was comfortable

Cons: There were no outlets nor entertainment, and boarding was a little long

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Cons: Seats

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: It’s ok

Cons: Timing and food

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Pros: everything was fine. uneventful

Cons: Food

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Pros: Evriting

Cons: The attitude of ground staff

Pros: Staff ok

Cons: I HOUR DELAY

Pros: On time, smooth and professional

Cons: Nothing - the best part of this flight is that is so short :)

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Pros: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.

Cons: Nothing.

Pros: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Cons: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Pros: Crew amazing, seats poor

Cons: Padded seats,

Pros: The seat was comfortable.

Cons: We were delayed for nearly an hour.

Cons: Flight not on Time Super hot temperature on board (almost unhealthy)

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Pros: It was very quick and arrived ahead of time.

Pros: The seat was comfortable.

Cons: We were delayed for nearly an hour.

Cons: There is no space for legs. The food quality is poor. No entertainment at all

Pros: Staff ok

Cons: I HOUR DELAY

Pros: Competent crew

Cons: Very late

Cons: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Pros: Crew were great, bubbly staff even though they were tired, *not obvious*

Cons: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Pros: Plane boarded early and took off on time but landed 15 minutes early fantastic as I caught an earlier but that i thought I would get

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Pros: It was very quick and arrived ahead of time.

Cons: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Pros: Standard seat. Crew engaging and entertaining without compromising safety or comfort

Cons: Everything optimal

Cons: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!

Pros: Everything went smoothly.

Cons: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Pros: the length of the flight and check in was fast with the machine

Cons: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Pros: Crew always good.

Cons: Delays, flight called way ahead of actual boarding and long delay getting off flight and in to terminal.

Cons: Crew would be better if they smiled a bit. They seemed tired and sleepy.

Pros: Crew were amazing arrived early

Cons: In flight entertainment

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Cons: Easyjet does not offer corona rebooking - bad!

Pros: seats were spacious. Crew was courteous

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Cons: Seats

Pros: fare

Cons: boarding process felt like herding

Pros: Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con.

Cons: WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!

Pros: On time

Cons: We got sanatizer when boarding which was so small like a stamp, useless

Pros: Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft).

Cons: Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair.

Pros: On time, smooth and professional

Cons: Nothing - the best part of this flight is that is so short :)

Pros: It was very quick and arrived ahead of time.

Pros: Great crew and comfortable seat

Pros: Competent crew

Cons: Very late

Pros: everything was fine. uneventful

Cons: Food

Pros: quick entry - but it was not a full flight!

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: It left on time.

Cons: It was American airlines not BA. British airways never sent our bags on our flight leaving Gatwick. We got our luggage 2 days later.

Pros: everything was fine. uneventful

Cons: Food

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: It flew

Cons: Nothing

Pros: quick entry - but it was not a full flight!

Pros: Crew wonderful.N

Cons: None for now.

Pros: It’s ok

Cons: Timing and food

Pros: That we got home

Cons: It was 2 hours late which meant we missed our train and got home 4 hours late

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Pros: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Cons: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Pros: nothing to like about this flight

Cons: just try to be on time, for once.

Cons: Don’t charge everyone on the flight €60 without warning.

Pros: Crew were great, bubbly staff even though they were tired, *not obvious*

Cons: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Pros: Evriting

Pros: Crew were amazing arrived early

Cons: In flight entertainment

Pros: On time, smooth and professional

Cons: Nothing - the best part of this flight is that is so short :)

Pros: Great crew and comfortable seat

Cons: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Pros: Plane was clean

Cons: Food could be better!

Pros: Nothing

Cons: I arrived about 45 mins before the departure time and they refused to let my 85 year old sick dad in a wheel chair board. They did not assist him in rebooking and we had to sleep in the airport to catch an Easy jet in the morning as all hotels were fully booked. This is about the worst service I have ever encountered and I would like a full refund Thanks Charles

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Pros: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Pros: Literally nothing.

Cons: It could have happened.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: quick entry - but it was not a full flight!

Pros: The best ever and a flew crew that understands hospital.

Cons: Movies were second rate

Pros: Great crew.

Pros: everything was fine. uneventful

Cons: Food

Pros: Crew wonderful.N

Cons: None for now.

Pros: Crew were polite

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Cons: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: Nothing

Cons: I arrived about 45 mins before the departure time and they refused to let my 85 year old sick dad in a wheel chair board. They did not assist him in rebooking and we had to sleep in the airport to catch an Easy jet in the morning as all hotels were fully booked. This is about the worst service I have ever encountered and I would like a full refund Thanks Charles

Pros: Prices on in flight purchases

Cons: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Pros: Seats are ok but unable to recline

Cons: Keep up the good work

Cons: You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company.

Pros: We had an eventless and safe flight and it was not too cold on the plane.

Cons: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Pros: I received an email cancelling the flight before I left home.

Cons: Last minute cancellation of the flight by BA meant I was unable to attend the event I was booked on. Have found service has definitely declined on recent BA flights I've travelled on. Check in staff are good though.

Pros: Nothing

Cons: Overpriced and outperformed by the Budget Airlines.

Cons: Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!

Pros: Was not made aware of baggage policy. Their regular policy allows one checked baggage but not our ticket. Was not prompted when doing online check in and led to me paying almost 200 pounds for luggage. Just ridiculous!

Cons: Baggage policy not clear - good way to force customers to pay more and help their revenue!

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: Boarding was straight forward with the automated scanning of boarding pass.

Cons: I was totally taken aback that I had to pay for tea and coffee. After having to pay for baggage and to reserve my seat for the flight. At least beverages could have been offered at no additional cost. Very disappointed with BA.

Pros: Nothing

Cons: Overpriced and outperformed by the Budget Airlines.

Pros: Even on a short flight, you can feel a difference with the crew. This one was very good.

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: The 1 hr flight

Cons: They charged 3.50£ for tea

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Cons: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Cons: There is no space for legs. The food quality is poor. No entertainment at all

Pros: seats were spacious. Crew was courteous

Cons: On time

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Cons: One piece of luggage was left at Heathrow. It arrived on the next flight so it turned out ok but was stressful for an hour.

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Pros: Everything was fine.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: Boarding was straight forward with the automated scanning of boarding pass.

Cons: I was totally taken aback that I had to pay for tea and coffee. After having to pay for baggage and to reserve my seat for the flight. At least beverages could have been offered at no additional cost. Very disappointed with BA.

Pros: Ease of boarding Quick flight Good crew

Cons: Baggage started to arrive at 13.30 , however the final bags did not arrive until 14.20. We were advised by handling agents that baggage had to wait until the inbound aircraft we arrived on was pushed back and on its way to Heathrow. Baggage delivery took as long as the actual flying time