My flight was delayed so bad i missed u it so i just said never mind
Seats could be more comfortable, food was plentiful and good.
It was great. All the crew were professional and nice.
My original flight was cancelled and that affected my trip and my plans and I got no compensation and customer service was hard to reach as well
Compared to our Lufthansa flight out, it was pretty poor. Check-in was a nightmare trying to figure out if it was Lufthansa or United, the Kayak link kept sending us to a dead link with United. Then figuring out which code was United was a mess - it took way too long. On the flight, the seats were uncomfortable, they were out of all wines but red when the flight started, then out of red after the first beverage. The flight attendant said they never get restocked before they turn around to the US, so it happens all the time. The food was so bad we threw it away. For a long flight, it was pretty terrible.
There was a little turbulence taking off and landing but mostly it was too late for me to make my connecting flight to Greensboro. Everything else was excellent.
The seats were very nice in premium economy. The service was good. The flight was slightly bumpy. Would have appreciated more updates from the pilots.
Airline tickets are not cheap. You expect reliable competent service. Thanks to canceled flights and botched transfers we arrived at our destination two days late. This is not acceptable
Over 2.5 hour maintenance delay on first morning flight with no acknowledgement, compensation or even gesture of good will. Aircraft had overnighted at airport so issue should have been addressed prior to boarding. Over 3.5 hours before first slow and deliberate beverage service.
Referencing ANA'S service to Japan and the return on UA, the pillow was awful, the crew was not very attentive, and the food was bizarre and tasted okay. Whoever's idea it was to make vegetable tempera in a steam capsule should probably revisit that. Since it was the vegetarian option, it was my only choice.
The crew were amazing. They should improve the inflight entertainment
Im if Ethiopian can allow customers to use their mileage for in flight connexion it will be great.
United was best airlines I have seen since I got there choose united airlines
The plane was overbooked and the crew was very rude. My luggage was never put on the plane. I got to NY and waited 2 hours just to find out that my luggage was left.
I had a full row so can't imagine how this could be better
My suitcase 🧳 got missing we still looking for it This not good for them 👎🏾👎🏾👎🏾🤦🏽♀️
I still cannot find my luggage. I need my luggage.
The cabin crew members were so exceptionally good. They were always respectful to us the passengers and were professional. I also enjoyed the meals.
it was a nice tripe but they need to work on the serving of soda,they should be abled to serve cain soda not on cup.At least each passenger should be entitled to one cain of soda not serving on cup.thanks.
On my return flight the TV did not work the entire flight! They knew it wasn’t working but they let me sit there. The guy sitting nièce to me told me he was ok the previous flight and it wasn’t working. This is business class by the way!
Not good because in this cancelled and then rebooked flight BA put me and my husband in both middle seats when we were originally seated together in original flight and i was in aisle. I hate sitting in the middle. BA food needs to be better. It was just ok. Thanks though to screw and everyone one for safe flight
I alrady responded to this request, and expllaned at length that this was the worst flying experience in my 77 years. I will NEVER fly BA again.
After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside
Fantastic! Great seats! Friendly staff! Amazing selection of shows and movies! Smooth ride! I don’t know what more I could have asked for honestly. They made flying a breeze this time around.
The boarding process was quite loud and chaotic. The flight attendants kept barking over the PA system about people needing to only stow large items in the overhead bins. During the one and only service, I was hit by the service cart. At the same time, a passenger was returning from the bathroom and the crew definitely saw him but stopped a few seats short of allowing him to sit down before starting service and made him wait a good 10 minutes before passing his seat and allowing him to sit down, after which he had to ask for his snack and beverage or he would have been passed over. Neither flight attendant thanked passengers as they left; in fact, I did not see them again once the plane door was opened.
British Airways did a great job and the entire crew was punctual and polite; dignified and delightful!
Boarding is not controlled as groups called was not enforced
I never was able to take this cancelled flight…all flights from Zagreb were cancelled at 3:30 AM of departure day 9/8!
The crew was very attentive and kept busy serving a variety of treats!
Pre flight food options were not working and made the flight not enjoyable. Post experiences of British airways have been positive, but this is enough to stop me using British airways again
