Find cheap flights from Albuquerque to Manchester

Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"

Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"

Cons: "Squishy space and very late flight unfortunately"

Pros: "Comfortable seat. Great crew!"

Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."

Pros: "The crew were all excellent"
Cons: "Dinner choice was poor. Starter was just a few salad leaves."

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Cons: "Bad entertainment system"

Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"

Pros: "Limited numbers in the top deck, silence, service and deplaning first."
Cons: "Food has to much of an asian slant."

Pros: "Good collection of movies"
Cons: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Pros: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Cons: "Plane was delayed for 3 hrs. That's a bummer."

Cons: "Bathrooms needed more cleaning mid-flight."

Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."

Pros: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Cons: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Pros: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Cons: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Pros: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Cons: "Nothing"

Pros: "Fast boarding, not a crowded flight, ahead of schedule."
Cons: "Paid extra for my check in bag."

Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Cons: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Cons: "10 hour delay in Brisbane was terrible"

Pros: "Friendly crew, clean, well presented cabin."
Cons: "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Cons: "Flight was an hour and a half late boarding, sat on the tarmac for 45 minutes, and there was no offer of complimentary beverages. Very barebones level of service."

Cons: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."

Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Pros: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Cons: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Cons: "Food was terrible"

Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Cons: "After 14 hours the seats were like sitting on spikes"

Pros: "On time."
Cons: "."

Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Pros: "Good Virgin experience though food was not brilliant"
Cons: "Seating was very uncomfortable. Hardly any padding in the seats and very little leg room. Far worse than any previous Virgin flight."

Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."

Cons: "Very small leg room"

Cons: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Pros: "Virgin Premium economy offers a great up-grade on economy. Seperate check in (faster), seperate boarding (earlier), better food, service and more room than economy."
Cons: "There appears to have been an increase in cost above that you expect percentage wise. There has been reduction in the quality of the food."

Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Pros: "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Cons: "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."

Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Pros: "nothing"
Cons: "this is not an airline, this is a bus company"

Pros: "Nothing"
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Cons: "Watch out for checked baggage fees on short haul international flights. If you buy their saver fare, VA charges you $130 to check a bag at the check-in counter. Highway robbery in my opinion! Make sure you add a bag beforehand. Corporate greed at its worst."

Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"

Cons: "cabin was nice but cold"

Pros: "Flight staff exceptionally friendly and helpful"
Cons: "More leg room always appreciated"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Pros: "Very friendly crew and on time with no problems."

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Cons: "Long haul flight made pleasant by KLM"

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Good services!"

Pros: "Great"
Cons: "Great"

Pros: "Really friendly staff. Great service"

Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pros: "On time"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pros: "quick and relaxed"

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pros: "Comfort economy well worth the extra."

Pros: "The included snacks and the seats."
Cons: "Nothing."

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "The crew were pleasant"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pros: "Crew service"
Cons: "Flight delayed."

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "crew"
Cons: "food"

Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"

"Disembarking much better and safer when controlled by flight attendant"

Pros: "Seats were comfortable Had a row to myself Flight was good even though there was a bit of turbulence it was smooth"
Cons: "I missed the food and drink from London to Manchester cos I fell asleep Found a bag of crisps on the chair next to me but no bottle of water"

Pros: "Welcoming, hard-working crew who served a 3-course cold meal in Business Class in what was just a 30-minute flight. We landed at least 10 minutes ahead of schedule."

Pros: "quick entry - but it was not a full flight!"

Cons: "They made me checkin a small bag"

Cons: "Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Pros: "The Check in LADY was amazing"
Cons: "On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?"

Pros: "Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video"

Pros: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Cons: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Pros: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Cons: "The food was fantastic also the crew."

Pros: "Crew professional and courteous. Smart looking cabin"
Cons: "Boarding process slow and boarding groups in illogical order."

Pros: "Seats are comfortable. Food was good."
Cons: "The lunch was seved just 1 hour before landing and also lunch to breakfast gap was 8 hours. They should serve lunch at least 2 hours before landing."

Pros: "Great crew."
Cons: "No complimentary water on flight."

Pros: "Premium Economy seating is very comfortable and the cabin service was excellent."
Cons: "Despite the long layover, they managed to misplace one or bags at Heathrow."

Pros: "New plane and boarding was a breeze."
Cons: "Had to pay for any food and drinks. No entertainment but very short flight."

Pros: "Comfortable on plane. Pleasnt crew"
Cons: "Boarding could be bettet done.. .miss the free drink"

Pros: "Nothing! Absolutely nothing!"
Cons: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."

Pros: "Almost nothing on this flight."
Cons: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."

Pros: "Had to deboard onto the tarmac via a set of stairs as the connecting ramp was not working. A little difficult for me due to mobility issues. However, the crew voluntarily saw me struggling and took down my suitcase, very nice!"

Pros: "The fact that the flight was short and not full. Crew were pleasant and business like"
Cons: "There was nothing to not like"

Pros: "Everything"
Cons: "Crew"

Pros: "Leg room; aisle seat. Pleasant crew."
Cons: "Only "tap" water was available at no additional charge for a 2.5 hour flight. (Imho, this a penny-wise-but-pound-foolish offering, as it leaves an acutely negative impression of BA with the customer.) Even when I tried to buy a diet soft drink, non were available. Also, delayed flight -- a moderate inconvenience and, alas, all too frequent occurrence."

Pros: "Quick boarding!"
Cons: "Snack trolley didn't reach the back seats due to the shortness of the flight. The only entertainment was an in flight magazine!"

Pros: "Reasonable comfort."
Cons: "Very slow baggage pickup at the airport."

Cons: "Missed connection due to delays on previous flight"

Pros: "Quick flight. Was late leaving but made up time in the air."
Cons: "Not enough time to serve folks while in flight. Consider taking orders in the Departure Lounge before boarding flight."

Pros: "Good cabin crew and boarded direct from terminal via airbridge. Also good food in Club Europe for such a short flight."
Cons: "Slight 15 minute delay and miserly legroom in Club Europe - densification gone too far."

Cons: "cramped and very warm"

Pros: "Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly."

Pros: "I thought British Airways was a better airline. I hope they do better job to when I return back to my home next mointh!"

Cons: "I have change my return tickets to one week before original return date, and the fees for changing was 4600£ I have the same issue with Qatar airways and they charged me only 100£"

Pros: "Capt informative pertaining to delay"
Cons: "Had to pay for drinks and food"

Pros: "Great crew and food"
Cons: "Seat pitch at 29" in club europe. Had to sit diagonally for 3.5 hours. New slimline seats"

Pros: "Very prompt and good communication from pilot"

Pros: "What you expect on commuter hop, no problems."
Cons: "No complaints"

Pros: "Got me there"
Cons: "Basic"

Pros: "The experience in baggage counter was pathetic.They charged me more than $200 for my third baggage."
Cons: "The staff at Chennai Airport was unfriendly"

Pros: "BA couldn't get our boarding passes to work no matter how many times they printed out new ones and we had to land into proper arrivals (though we were in transit in Heathrow) and tell five different groups of staff what was going on, even though it wasn't our problem but their computer glitch. One man at security was even rude to me, telling me not to just stand there. ( I had been told to stand there whilst they went and tried to remedy for the umpteenth time). When I showed him my disabled badge and said I would personally prefer NOT to be left standing for hours, he said 'so?'. It was a nightmare. It took hours and still wasn't sorted and in the end the immigration officers had to be called to the boarding area to allow us on the flight with non functioning boarding cards. It wasn't even our fault. REally upset about it."

Pros: "The flight was just OK."
Cons: "We were cold throughout the flight and the crew never came by to ask if we were comfortable."

Pros: "The staff are friendly and cheerful. No food or entertainment for the short donestic flight (as would be expected anywhere for a 50 min flight)"
Cons: "Boarding badly organised ... signs telling you where to queue are double sided and depending which side you see first direct you into the wrong lane... Left a bit late but arrived pretty much on time. Baggage didn't arrive after a 2 hour transfer and this is the third time in four times over the past few years. I strongly do not recommend BA as a domestic UK connection after an international arrival."

Cons: "Boarding process was a bit chaotic. Announcement s needed to be clearer. Also all old movies on the IFE."

Pros: "Comfortable night, pleasant crew. The food was pretty good, and the flight attendants were attentive. I didn't have to ask for refills on drinks, etc. They also seem to get along well with each other, which makes for more relaxing trip."

Cons: "The drop down food trays were dirty and we had to ask an assistant to clean them. The light refreshments were served late - we were landing just as they were handing out the drinks."

Pros: "smooth flight"
Cons: "not a lot of leg room. Took a while to board."

Cons: "It was extremely hot on the plane. for the first 30 minutes there was no ac available and there was little to no help from the staff. I asked for water to cool myself down and ov waited about ten minutes to get it after hitting my help button multiple times. The flight attendants may have been overwhelmed with the requests as there were many just like me who struggled so they came off very rude. The plane was also not updated at all - not personal entertainment and once again, no ac/air for people to control."

Pros: "Helpful, friendly and kind!!"

Pros: "On time departure, early arrival, very kind and solicitous flight attendants."
Cons: "Nothing!"

Pros: "The crew on this BA flight were nice and pleasant even in the back back section,B"
Cons: "Boarding was a free for all, no discipline at all, people pushing and shoving awful."

Pros: "The flight over out of JFK"
Cons: "I could not reach anyone customer service regarding my return flight. We I called BA they told me I needed to contact Kayak. When I contacted Kayak they told me to contact BA. As I result I missed my flight. I would like customer service to reach me asap."

Cons: "American is poorly prepared for day long delays."

Cons: "No food or beverage service during covid-19"

Pros: "Everything was great."
Cons: "Nothing. It was smooth and efficient."

Pros: "My flight attendant always smiled and was very hospitable."
Cons: "Nothing"

Pros: "Customer service was excellent"
Cons: "Great service always"

Pros: "Loved getting pretzels and pop. Loved having movie options. Didn’t love the delay."
Cons: "If the seat hadn’t broken and delayed our flight by 20 minutes"

Pros: "Nothing."
Cons: "Everything."

Pros: "Seating, nice personnel"
Cons: "Long layover in Chicago"

Pros: "Leaving on time"
Cons: "Snack selection could have been better. Gluten free options."

Pros: "The ground personal and flight crews did everything they could do make up for the delays."
Cons: "The numerous delays The small aircraft with overhead bins that couldn't handle what I always carry on normal airplanes. The plane didn't have entertainment Missing plug ins that most airplanes have today."

Pros: "Comfy seats and legroom in first class"
Cons: "Expected more than cookies for food in first class."

Pros: "by airlines"
Cons: "flying next day trough LAX"

Pros: "nothing"
Cons: "flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again."

Pros: "Horrible landing. Also-landed early and srive around for 20 min with no announcement from cockpit"

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Pros: "Nada."
Cons: "I have never been treated as poorly as I was by the old biddy that physically took the guitar out of my hands as I was trying to board the plane today. I travel as a professional musician at least once a week and I’ve never been threatened with arrest for having an instrument on my person."

Pros: "Crew was friendly and helpful. Boarding process was pretty quick."
Cons: "The plane had one of those aggravating screens on the back of every seat. I turned it off AT LEAST EIGHT TIMES and it kept coming back on, first to try to sell me on a credit card offer, then to show me previews of movies I wasn't going to watch on a 5 AM FLIGHT that was lasting 75 MINUTES. I finally tore a page out of the AA magazine and wedged it against the screen so I could actually sleep without it constantly blinking on and disturbing me. Next time, I'm going to smash the screen. If I want it off, leave it off."

Pros: "Dreamliner plane"
Cons: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."

Cons: "Nothing. It was cancelled with little to none explanation"

Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"

Pros: "Efficient crew"
Cons: "Very full no isle seat!"

Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"

Pros: "Crew was pleasant on Christmas Day. Landing was smooth!"
Cons: "I booked in August to get the flight and seats I'd prefer. I paid extra to NOT get center aisle center seats, but that is exactly where they put us!! I should get a refund on that extra money I paid for those seats that we did not get. Also, I booked British Air and was put on American Airlines. I sure hope the seats home are what we chose and paid extra for. So disappointed. Feels a bit like fraud to pay extra for something and not receive it."

Pros: "everything fine"
Cons: "having to gate-check our hand luggage"

Pros: "Great staff. Arrived very early. Smooth flight ."

Pros: "On time"

Cons: "Your airline charges a significant amount for what is to be an upgraded seating experience. What a huge disappointment. Same number of seats as basic economy, same seat size as basic economy, no separation of any sort for the rest of economy main cabin. Will never fly American international again."

Pros: "Not much"
Cons: "SFO employee told me wrong gate as gate number changed. Missed flight. Layover in Chicago delayed 3.5 hours."

Pros: "."
Cons: "short flight herded like cattle. not much about it"

Cons: "Plane for a transatlantic flight only had the tv screens in the aisles with a single option. Antiquated plane"

Pros: "Nothing in particular"
Cons: "Flight attendants"

Pros: "Flight on time"
Cons: "Again, it was sold as a British airways flight when it was an American airlines flight."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Pros: "was a pain checking extra baggage. No one seemed to know what to do.. Apart from that AA was good."

Cons: "Waited 2 hours for take off."

Pros: "Almost on time"
Cons: "Boarding process, PA system volume very low at PHX"

Pros: "Seats were comfortable."
Cons: "Two hour plus delay in plane on tarmac then long flight with entertainment not working. Crew could care less."

Pros: "Half full so plenty of room to stretch."
Cons: "The plane was old. Seats seemed quite worn and didn't have the amenities (tv screens) like newer planes."

Pros: "Met expectations. Landed early."
Cons: "Seats harder than expected"

Cons: "Delayed because of cleaning crew showing up late.... Totally avoidable. Gate crew was not helpful"

Pros: "Everything was fine except..."
Cons: "Kosher meals were so so."

Pros: "We got here safely."
Cons: "AA 767 plane is 40 years old, has ash trays, and uncomfortable seats. It would have been nice to have a newer plane."

Pros: "Customer service at American Airlines was amazingly good. They figured out the mess that the third party agent, WEBJET.COM made and fixed it."
Cons: "The third party agent, webjet.com, was horrible. American airlines contacted them several times about canceling the ABQ-ORD flight and they never responded. WEBJET.COM did not put their name on the electronic ticket so I was unaware of who to contact. Finnair was not particularly helpful. They discontinued my chat conversation and didn't have an option to call back so I had to wait for 20 minutes. American Airlines was impressively helpful. They figured out that WEBJET.COM had canceled one leg of our fight and AA.com reinstated the flight. American had also contacted WEBJET.COM numerous times and WEBJET.COM had never responded."

Pros: "Remodeled plane style"
Cons: "Liked it"

Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."

Pros: "On time, upgraded at Dallas"

Cons: "Couldn't get my boarding pass. My name was wrong in your system, had to go to American Airlines desk for assistance and the attendant couldn't locate my name. There was a service attendant at the Alaskan airline service desk."

Pros: "Boarding was impossible! The line was longer than the jet bridge itself and we had to wait after being called for a 1/2 hour."

Cons: "The quality of the plane was a real shock after the excellence of the others on this holiday. It was impossible to sleep which was really needed on this particular leg of our journey. I asked if there was a spare pillow because I had a bad back and needed lumbar support. Also we paid a lot extra to book our seats and I could really not see why. I assume it was for the pleasure of sitting together!"

Pros: "The crew was nice and everything went well when I was on the plane."
Cons: "I booked this as Finnair flight. Finnair is in terminal 5 (international) at ORD. There was nobody at the desk... I was getting nervous. I had to look at my Kayak app for info about my flight ... It was operated by American Airlines out of Terminal 3. I barely made my flight. You should be more explicit on the front end so these mess ups don't happen."

Cons: "The flight was delayed over an hour. Because of that, I missed my appointment."

Pros: "We arrived safely"
Cons: "Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others."

Cons: "It turns out that this flight was delayed, so I would have missed my connections. Huge thanks to the gate agent from United who rebooked me to San Francisco and from there to Frankfurt and then Prague."

Pros: "Nice crew"
Cons: "Waiting on the tarmac after loading was too long. There were so many young children on this flight. Loading bags? Really? 1 hour late after boarding on time? Not cool."

Cons: "They charged me extra for a carryon, my flight was delayed, and they made me miss my connection by holding us on the tarmac for 40 minutes. Two hours waiting in line to rebook the flight for 3pm the next day. No hotel or transportation recompense. United made an enemy for life."

Pros: "crew friendly, talked to us, made sure we had everything we needed for a good flight"
Cons: "Took off late due to weather"

Pros: "On flight entertainment was provided"
Cons: "Even though I booked two tickets together at the same time months before the flight, and there was no option to reserve the seats in advance. when we arrived at the airport we had to go to the gates to get our seats and we were separated, both middle seat exit row on opposite aisles. We asked if any changes could be made and we were told we chose economy seating and all the seats were booked. I will avoid flying with uUnited going forward"

Pros: "I liked getting off the plane. Staff really hates their job."
Cons: "The screaming kids, the rude staff, the extra hour on the tarmac with "4 planes ahead of us" followed by "a few planes ahead of us" which meant we all had OVER AN HOUR TO USE THE RESTROOM but weren't allowed. Some people were in the lavatory for 15 mins and your crew knocked on my door after less than 5. Could have sworn at the stewardess it was so rude! 0/10, would rather fly a kite"

Cons: "45 minute delay due to passenger self-injury, then turned around half-way across the Atlantic due to another passenger medic."

Pros: "We made good time, and the crew was attentive and friendly."
Cons: "My seat kept reclining on its own and had no headrest. Takeoff was rough, even for Albuquerque."

Cons: "It was a red eye flight so we expected the crew to be more sensitive to the fact that people would be trying to get some sleep to help adjust to the time change ahead in England. The crew, one girl in particular was so incredibly loud as she walked up and down that it was impossible to sleep. She shouted over me and my husbands head despite seeing us asleep, to speak to the third person in our row. It made our journey much more difficult and our arrival in Manchester start the wrong way. Really disappointing and totally controllable."

Cons: "Baggage fees, food fees WiFi fees"

Pros: "Good landing, an I arrived earlier."

Pros: "The crew! Very nice people :)"
Cons: "Small plane, broken media pads and headphones. Food was awful."

Cons: "Nothing"

Cons: "First, our flight was cancelled and they texted us with an alternative flight leaving a day later, with a 9 hour layover! Um, excuse me? Since this was a weekend trip we would have had to turn around and get back on a flight back to SF a few hours later. I called and they didn't even offer the option to refund the ticket! I finally got us on an alternative flight leaving earlier after waiting for 30 minutes to speak with a supervisor because the person I initially spoke with had no power to do anything to help. We ended up flying Alaska Airlines on the way there and I wish we had originally booked through them because the way back was AWFUL. They wouldn't seat my partner and I together because we were flying Economy class, which they reminded us of repeatedly when I complained. The agents claimed they had no power to do anything because of the computer system which randomly selects your seats. I asked what about people traveling with small children and they didn't seem to have an answer. Oh yeah, that's another thing. As if we got a better deal than with any other airline out there after all the bag fees. The Economy class/the majority of the people flying have no carry on allowance. By the way, when we got on the flight we were able to sit next to each other because the seats next to us weren't even occupied. Ridiculous. Never flying United again. I've been bumped off of flights and had bad experiences before but this was the last straw for me."

Cons: "Did not have the free united entertainment on wifi. Only offered direct tv for a fee"

Pros: "Quiet and comfortable"
Cons: "No movie or tv"

Pros: "The window seat"

Pros: "The check in staff was super friendly"
Cons: "In flight entertainment didn't work and the flight was very bumpy."

Cons: "Rude crew- not service oriented"

Pros: "Check in was super easy. Seats are tiny. The screens on the backs of the seats are annoying, with nothing worth watching."

Pros: "Horrible"
Cons: "Everything"

Pros: "It was fine. I got to my destination."
Cons: "Here is no entertainment. The snacks are minuscule and pretty boring. And we sat on the tarmac at both Houston and DCA for a long time."

Cons: "Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin."

Pros: "Everyone was quite friendlly and personable, especially our flight attendants."
Cons: "It was hard to hear the captain over the speaker. The inflight entertainment was expensive"

Pros: "Nice Airplane and all good except the service. Can't complain about anything but the unfriendliness of the flight attendants. The food was not as god as foreign carriers but basically OK."
Cons: "The service was very curt and unfriendly. This seems to be typical on United International flights when flying in Coach! I've spoiled myself by flying on foreign carriers who all have MUCH friendlier flight attendants, better food, and no charge for drinks. that would include Air France, KLM, Turkish, LOT and British Airways."

Cons: "2hrs late"

Pros: "crew very nice and helpful"
Cons: "seats uncomfortable and food adequate. arrived in newark late and arrived in manchester england late but no problem as no connection."

Pros: "Nothing"
Cons: "Late, missed my connection, have to fly out in the morning. Have 3 hrs to sleep & be back at the airport."

Pros: "Nothing."
Cons: "I was warned about booking with this airline but I had to see it for myself before listening to others now I wish I had done just that. First of all, outdated planes, no Tv screens, expensive wifi. How is it only $3 one way and then $5 the other especially after making us wait for 3 hours and 22 minutes extra. Exhausting flights both to Albuquerque from Houston and from Houston to Boston. Poor communication. Poor planning ahead. Very dissatisfied. Going with Jet Blue from now on. They never disappoint, even if there was a delay in flight."

Pros: "Boarding efficient and latest films available. Price excellent."
Cons: "Food ."

Pros: "All the United personnel from gate agents to pilot and crew were very nice and pleasant and friendly. They seemed to take pride in their work."
Cons: "I am tall (6' 4") and the seats are still too cramped. Would a 1/2" more really lose millions of dollars per year. Stop treating people like sardines."

Pros: "We departed on time and arrived at least half an hour early."
Cons: "The seats lacked those tabs on the side of the headrest that fold forward to help hold your head while sleeping and little leg room."

Cons: "No outlet to charge my phone"

Cons: "Seats could provide lower-lumbar support."

Pros: "Had a great seat on the plane Missed my next flight the service people were very helpful getting me connections to my destination"
Cons: "delayed because of weather in Denver"

Pros: "On time, ahead of schedule"

Pros: "Nothing"
Cons: "Everything, United blows"

Pros: "Biggest hassle of many flights these days is dealing with on board luggage. If people insist on bring all luggage into the cabin, they should be required to have one piece under the seat and only one overhead."
Cons: "Drives me nuts to find there is no gate available when we arrive."

Cons: "Seated in last row no recline on chair!"

Pros: "These days we can all admit flying is not what it used to be before 9/11. It's still professional and curtious, but the awareness and appreciation of passengers has dwindled. Stewards and stewardesses go through the motions and do just what they need to do not more. The pilots got the plane to its destination well within the time sometimes even a half an hour early. But sometimes being that early means sitting on the tarmac for 40 minutes which cut it close to missing my next flight. Flights used to offer blankets if passengers were cold. If the plane is not full they do allow passengers to move seats to be more comfortable. The complementary beverage is still always a nice touch but seconds aren't offered and cups are often taken before they're finished. It would be nice to see our country's airlines go back to a little more awareness and appreciation for one another, and work to improving their levels to above satisfactory. The flight was supposed to have entertainment viewable on personal devices but going through the app to select something was told this flight didn't have access. Overall it was satisfactory."
Cons: "It was a little too cold on the plane. Blankets weren't offered. The food while it looked delicious needed to be warmed and the only option was coffee for warming it."

Pros: "Smooth flight once we got in the air."
Cons: "Didn't like the delay 2-3hours"

Cons: "Because of United's failure in Pittsburgh, I was unable to make it to IAD to fly from Washington to Manchester."

Pros: "Quick flight back home, crew understood my needs of having to move 18 days from acl replacement surgery."

Pros: "Nothing"
Cons: "I had problems from the beginning of my flight to the end. My plane got canceled because they did not have enough Staff. I wasted a whole day of my vacation, waiting on flights"

Pros: "My flight was delayed by a day due to the engine problem."
Cons: "Got a voucher for a hotel that was of very poor quality. I made my own rebooking. Otherwise I probably would never leave ABQ."

Pros: "Crew were fine."
Cons: "Seats are narrower and make for a lot of discomfort when stuck in the middle seat. I do not like other stranger's bodies touching mine. That is just wrong."

Pros: "I think Topeka was her name. She was a very good flight attendant"
Cons: "The gate changed after we checked in which was only 30 mins before. Almost missed the flight because we were waiting at the wrong gate. Earlier and accurate description of gate is what is needed. Or someone from united to visit the other gate and announce there is a change to help people out"

Pros: "Nice flight attendants"
Cons: "Cramped seating, seat would not recline at all. Departure delayed due to poor airplane maintenance."