Very poor No information given to why we turned around.. No one at airport to help
Qatar Airways has gone down over the last few years.
Very difficult to check in and almost missed flight. No room in seats and had a middle seat. I tried to create an account and check in before to change seat and unable to. I do not understand why I wasn’t on a Qatar flight from on Bengalore to Doha when they left at the same time. Disappointed in the Kayak booking process.
Extremely uncomfortable seats with very little cushioning, unable to recline enough to sleep comfortably on this 13 hour overnight flight. My body was in pain by the end.
My journey with Qatar Airways from Ahmedabad to Jacksonville on 3rd February 2026 was truly exceptional. The entire experience reflected comfort, care, and world-class service. Complimentary high-quality Wi-Fi throughout the journey was a welcome luxury, especially on a long-haul flight. The vegetarian meals were thoughtfully prepared, delicious, and served with attention to detail, along with a fine selection of snacks and beverages. What truly elevated the experience was the cabin crew — graceful, courteous, and genuinely attentive, delivering outstanding hospitality at every step. This journey perfectly showcased the premium standard Qatar Airways is known for, and it left a lasting impression. I would gladly fly with them again.
First off, it wasn't clear that my first flight was to be operated by IndiGO. While the flight itself was fine, this meant that my whole initial check in where I would've properly verified my seating on my Qatar flight/requested an upgrade was impeded by the fact that I had to check in with IndiGO. They said I would separately have to go to Qatar counter to deal with second flight leg issues, which was impossible given how long the check in took/no time available to do so.
Top, only problem about Weather but not depended Qatar Airways. Anyway staff offered kimbo Refreshments
Impressive as always. It is the airline of my choice, The dessert on the 2nd flight DOH-IAH was somewhat dry (the cake with cream etc) Check-in and boarding experience was fantastic, with the exception of CCU airport where chk-in staff refused to help with aisle seats stating the flight was full and accommodations were beyond him. Once I boarded there were plenty of available aisles. I was disappointed that this could not be done by self during online chk-in nor at the airport. Nothing more to add. Overall a good experience, TY QTR
excellent! movie selection just ok, but everything else was wonderful.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.
I liked the crew, the food and the foot space. I did not like the comfort of the seats.
Good one but just notice that you have to ask several time to get water or coffee .
It was great! Kept the time. Provided what was promised
The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
