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Pros: "Simple check in and boarding, right on time."

Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Pros: "Nothing to complaint. Excellent airline nowadays"

Cons: "Very good airline except for the fact that the staff at Narita airport."

Pros: "Wonderful crew"

Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."

Pros: "Great food. Excellent cleanliness"

Pros: "The crew was amazing. The meal choices were great !"

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "The food the service and the staff"

Pros: "The food the service and flight was great"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Pros: "Seats, movies, comfort"
Cons: "No vegetarian options"

Pros: "It was very good no prO lens at all:)"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."

Pros: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Cons: "More movie options would have been nice."

Pros: "Very friendly and polite. Very helpful and on time."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Pros: "Very helpful and polite"
Cons: "I got a sore but comes the seat was not very padded"

Cons: "Double standard"

Pros: "Quick efficient boarding. Smooth flight."

Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."

Pros: "Superb service from checking (Chicago) to arriving (Kaohsiung) I flew economy and there’s plenty of leg room. Meal selections are better then flying 1st class cross country in the US."

Pros: "Excellent service, excellent seats and comfort . Good food"

Pros: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."

Pros: "So cramped. Very uncomfortable flight."

Pros: "Great service."

Cons: "BA flight with poorer screens and food than JAL"

Pros: "I got an upgrade!"

Pros: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Cons: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."

Pros: "Crew was very pleasant"
Cons: "Food was fair, not great."

Pros: "Beverage served immediately after flight take off. And to follow dinner was nice as well as breakfast in the morning. Coffee could be better but overall a pleasant flight."
Cons: "There was no vegetarian option for food."

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Cons: "The aircraft was very cold and chilly."

Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."

Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."

Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "Very cramped seats"

Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."

Pros: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Cons: "Silk air"

Pros: "Cabin crew was amazing!"
Cons: "Food was mediocre and we've had better on Singapore Airlines before."

Cons: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"

Pros: "Excellent"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"

Cons: "No complain . It’s singapore airlines"

Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "Great seats and efficient service all round."

Cons: "Good"

Cons: "For better leg room in business class go for the bulkhead seats"

Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."

Pros: "Crew was very courteous, went above and beyond."

Pros: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Cons: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"

Pros: "Seat was very comfortable, crew was very nice,"
Cons: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"

Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

Pros: "Yes the SQ802 and sQ807 was excellent"
Cons: "Returning flight food short be better SQ807"

Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."

Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

Cons: "The hot food was dry and lost my appetite"

Cons: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pros: "Flight time"

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Cons: "no problems"

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Pros: "Punctual flight with friendly crew."

Cons: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Pros: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Cons: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."

Pros: "Spacious economy class seating and great service"

Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"

Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."

Pros: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Cons: "I can't think of anything that wasn't good."

Pros: "Train the stuff Better food"

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pros: "attentive crew. comfortable seating. good food options"

Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"

Pros: "Flight is spacious"
Cons: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Pros: "Everything was great, as the flight wasn't full, so we could relax"

Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"

Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Cons: "Headphones- only one channel."

Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "As efficient as ever"

Pros: "Great crew, aircraft etc"
Cons: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Pros: "The airplane and clean"
Cons: "The seats destination between them very small"

Pros: "Everything ,good service ,friendly crew affordable rates"
Cons: "Nothing"

Pros: "The other two seats in my row were not occupied"
Cons: "The excessive and second security checking at Doha"

Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Pros: "The service was excellent & food satisfying."
Cons: "The liquor variety could be better."

Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."

Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "Nothing"

Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pros: "The food"

Pros: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Cons: "They could have checked the bathrooms more often as trash bins were very full."

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Pros: "Faultless as per usual QA flights"

Pros: "Everything was good - food, entertainment, on time."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pros: "The ease of connection from New York to Nagpur. It was a breeze."
Cons: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"

Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Pros: "Just that the food is quite small but the variety is OK."

Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "quick eficient"
Cons: "long flight"

Cons: "All entertainment units were off."

Pros: "Never spending too long waiting for anything."
Cons: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Cons: "more organized boarding"

Cons: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Pros: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Cons: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Pros: "Crew helped me with a chamomile to help me sleep."
Cons: "It was quite good"

Pros: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Cons: "No comment"

Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."

Pros: "Very pleasant and helpful"
Cons: "All good"

Pros: "I was happy with all aspects of the flight"

Pros: "Overall flight, crew service was excellent"
Cons: "Was enough"

Pros: "Food and attentive of the crew."
Cons: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

Pros: "Thank you"

Pros: "Everything was outstanding"
Cons: "Nothinng really"

Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Pros: "Flight cancelled with extremely poor service from Emirates."

Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."

Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Pros: "Nothing"
Cons: "Service, seats in bad shape, screen not working, ......"

Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."

Pros: "Easy check in and comfortable flight. The crew are very helpful."
Cons: "Boarding"

Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"

Pros: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."

Cons: "Child kicking seat from behind for entire flight"

Pros: "Ditto......great"

Cons: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Cons: "Airplane to late"

Pros: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Cons: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"

Cons: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

Cons: "Crew staff"

Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

Cons: "Water leaking into 52 and 53. Wet socks"

Pros: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Cons: "All was great"

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pros: "Lovely flight"
Cons: "Nothing"

Pros: "I love the meal"
Cons: "Some crew member is bad customer service they're not pay attention on you."

Pros: "The journey ending"
Cons: "The length of travel!"

Pros: "Everything."
Cons: "Nothing."

Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Pros: "To be honest I liked everything with this flight"
Cons: "I didn't get upgraded to business or first class ;) Maybe next time though"

Cons: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."

Pros: "Good service, great crew, comfortable seat and pitch."
Cons: "The food was mediocre compared to usual standards."

Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Cons: "The lateness of our departure with no reason given from Dubai."

Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pros: "Caring crew"

Pros: "Portion of the food"
Cons: "More food for long flight"

Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"

Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."

Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."

Pros: "seats and airplane are in superior state"
Cons: "the food and boarding"

Pros: "Yes indeed. Polite and listening."
Cons: "Snacks at the beginning, dessert, and inflight duty free."

Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."

Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."

Pros: "Service, food served."
Cons: "Economy class legroom is too tight and not comfortable."

Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"

Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"

Pros: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"

Cons: "Immigration"

Cons: "Immigration"

Cons: "Change to HiFly plane - noticeable difference in most aspects"

Pros: "Very nice flight and very comfortable with extra leg room"

Pros: "No problem"
Cons: "Service can b warmer"

Pros: "No problem"
Cons: "Service can b warmer Practically no entertainment, just a common screen"

Pros: "Crew were ok"
Cons: "Delayed Not enough blanket Seat angle too upright, not comfortable"

Cons: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."

Pros: "Their Dreamliner plane is spacious, well fitted, not cramped."
Cons: "Unable to listen to movies with their headphones - too much static"

Pros: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."

Pros: "Comfortable seats"
Cons: "Can improve food."

Pros: "Entertainment is very up to date Crew striving to help Nice all in all"
Cons: "Boarding usually late"

Pros: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
Cons: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"

Pros: "Friendly crew, always available and happy to help"
Cons: "Boarding was late"

Pros: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
Cons: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."

Pros: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
Cons: "See above. Aircraft not ok for busy sector. Eg A330 required"

Cons: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."

Cons: "airplane is a little bit old."

Pros: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
Cons: "I was sitting around a lot of families with kids"

Pros: "The crew was really friendly and helpful"
Cons: "I didn’t like nothing"

Pros: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
Cons: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."

Pros: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
Cons: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."

Pros: "Gave me aisle seat, great service"

Pros: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
Cons: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."

Cons: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."

Pros: "The cabin crew were very friendly, organised and polite."
Cons: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."

Pros: "The cabin crew were very friendly, organised and polite"
Cons: "The layover at Brunei airport was a little boring as there's not much to do for three hours."

Pros: "Best crew I have ever had"
Cons: "Leg room is too small."

Pros: "Crew are just the best"
Cons: "Boarding was disorganised, excellent service otherwise."

Pros: "They were able to accommodate my request to move to an aisle seat"
Cons: "Sticklers for luggage weight and the plane was small"

Pros: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
Cons: "BYojet shouldn't be with Kayak get rid of them."

Pros: "Short and sweet flight."
Cons: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"

Pros: "The food!!!!"
Cons: "Nothing"

Pros: "Service with a smile. Great manners."
Cons: "Nothing. Great crew, food, flight."

Cons: "Everything was good except for the food. It was average"

Cons: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"

Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
Cons: "Nothing."

Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."
Cons: "Nothing."