|Avg. flight duration||8h 20m|
|Flights arrive in||New York|
|Flights depart from||Barcelona-El Prat|
|Airlines||Delta, Norwegian, Air Canada, Air France, Austrian Airlines|
Pros: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.
Cons: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.
Cons: Never made it because of my originating flight
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: Crew was helpful and food was good.
Pros: Food was good and plentiful. I definitely left the flight feeling full.
Pros: Plane, fight time, boarding speed, efficiency all excellent
Cons: Departure was suddenly changed from 4 to 7 without clear announcement. On the Norwegian terminal nor on the departure boards nothing was indicated nor had anybody bothered to leave a note or sign on the Norwegian Terminal 4. I discovered at the last minute as I hearD a “last boarding call” announcement in the Knick of time
Cons: I didn’t know I had to pre-order my meals. Also, the entertainment selection was very limited.
Pros: Comfort of the dreamliner and feeling safe to fly.
Cons: Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok.
Pros: Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER
Cons: No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required.
Cons: Typically an international flight that cost 1000+$ would come with food and drinks, given that they cost next to nothing compared to the ticket. But apparently for Norwegian one has to purchase food and drinks on top of the ticket, otherwise you don't even get served water in a 7 hour flight, which is completely ridiculous. Do you really the 2$ from a passenger for some water? Btw, I pre-purchased food and water. It's the fact that the people who sat next to me didn't get served water when I received food and drinks that made me very uncomfortable.
Pros: The boarding was good and effective, Entertainment was good.
Cons: The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked.
Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.
Pros: On time and new plane
Cons: Nothing much
Pros: No food , no entertainment options .
Cons: Have the option to purchase food on a 5 hour flight .
Pros: Crew is very friendly and helpful. Leg space is bigger than other flights.
Cons: Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time.
Cons: Missed the flight due to late landing from earlier connection
Pros: Crew was nice although one fellow was a little too “nervous” and looked bossy
Cons: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.
Cons: shuttle from terminal to plane takes a long time. Flight left late
Pros: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).
Cons: My entertainment device did not work the entire flight.
Pros: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
Pros: It got me where I wanted to go, non-stop, for a reasonable price.
Cons: The economy seats seem to be narrower than they are on other airlines.
Pros: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.
Cons: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.
Cons: The crew dropped the bottle to the head of my son.
Pros: The people at the gate. Excellent the girl from El Salvador
Cons: The worst, the attitude of a crew member named Andrew.
Pros: The movies.
Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.
Pros: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?
Pros: Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself.
Cons: Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time.
Pros: Great staff!
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