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The flight and crew was above average. However, there was a two hour delay.

I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it

Our transfer from one Lufthansa flight to another at Frankfurt airport was horrible - it was a tight connection with a long walk between gates and our first flight was delayed so we had to sprint the whole way and ask people in the border control line to let us ahead of them. We just barely the flight and were exhausted. I do not recommend a short connection in the Frankfurt airport.

Waiting too long before getting on the plane. No communication, slow...horrible

Excellent service by united air staff. Very helpful, understanding and do friendly.

In a half empty plane LH put me on the only row in Economy plus were 3 people were sitting. Instead of asking either one of us if we'd like to switch to an empty center row , they moved people from the back to the empty middle rows. In the end I felt cheated because I paid more for my seat and lost out.

Flight landed on time but land services kept us in the plane for 3 hours. I missed connecting flight.

Meals were nice are abundant, the staff on both flights were personable and well trained

The Lufthansa flight is OK. All the crew is very nice but unfortunately, one man in the crew is very rude. I can’t remember his name, unfortunately during the flight I passed -out and All was very caring without anyone he pushed me to wake up and go he told me he was tied. Thank you. Everyone who carrying me during my Lufthansa flight from LA to Paris.

One of the worst experiences. Some of the Staff was really unfriendly and rude. I was freezing and I asked for an extra blanket and one of the stewardess told me that it’s only one for each passenger and then I asked another one and thank God she gave me one. The food was very poor. They offered meal as soon as we took off and then nothing for 7-8 hours. Then they gave a tiny snack something like crackers and one hour before landing they gave us another snack.