We traveled with my 90 year old mother and she was well cared for by everyone from the wheelchair attendant to crew. Greatly appreciated!
Very comfortable flight. Great service, food options, and entertainment options. With Wi-Fi!
On time departure and arrival at LAX - good inflight entertainment - all basic seats on every airline right now begin to feel small after 10 hours!!
I was pleasantly surprised. I've never flown this airline and the seats were comfy, I couldn't select my seat but luckily got aisle and was able to comfortably sleep the whole trip except when they came around with an in flight free meal, drinks then snack at the end. I'd fly with Aer Lingus again. The only annoying thing is you had to pay for WiFi for different hours of usage but luckily I didn't need it
This was a great flight. I love the way they had general boarding board from the back first by seat row and in general the flight was very comfortable. The seats were actually comfy, and the food served was surprisingly good.
There was a 6h delay with limited updates . When we got to Manchester the bus took ages to get to arrivals and we missed our train, dinner reservation. Basically lost a whole day due to arrivals Lingus!!
I was pleasantly surprised and enjoyed the services of the airline since flying is not my favorite thing. My goal was to be with my brother's family in Manchester after his death. All staff was helpful, the food appreciated since I selected an overnight flight. Every aspect of the experience was comforting. I plan to return to Manchester in order to attend my brother's funeral in October and hope that I am able to find a reasonable priced flight. Thank you
Very good except for the boarding process which was more hectic than it should have been
I would definitely use a Linus again, the price was right, the service is excellent. No delays. Wish I had a direct flight from my hometown Detroit.
Flight was cancelled. There were no Aer Lingus reps to help. I had to rebook my flight and find a hotel. Still had nothing from the airline.
Based on my wife's damaged condition, BA very kindly upgraded us from cattle to business class. MUCH appreciated!! One of these days, as it gains more experience, BA MAY learn how to depart on time (with over 30 years experience with BA, no flight has EVER managed to leave on time), Once airborne, the entertainment was ever so very pedestrian. But the flight was uneventful and the cabin crew's service was superb. And whichever driver landed the aircraft had obviously done it before. But BA unfortunately is learning from that scuzzy airline Delta. Delta is ALWAYS stunned when one of its aircraft actually turns up anywhere and is NEVER ready to receive it -- even when it turns up where and more or less when it is supposed to, NOT an example worthy of emulation.
Incredible. The upgrade to Business was a phenomenal way to end my trip, beyond grateful for the generosity and hospitality.
Great! Apart from small sitting in one the flight everything else was good
It was pretty decent mostly cause I have leg room.
God food! Although some of the snacks were not to my taste. Nice amenities in premium economy made for a comfortable flight. The pilot was able to make up about half the time we were delayed in the ground (we were delayed over an hour before takeoff due to a shortage of tugs) Nice movie selection for entertainment. We were last to board the second leg of our flight due to.complications during transfer from the first flight of our trip, but did manage to board in time. We really enjoyed the video presentation for flight safety. Hilarious gets your attention! Really nice, sufficient accommodations for overhead storage, didn't seem crowded or jam packed. I enjoyed being able to track the flight on my monitor. I was disappointed that there wasn't free WiFi during the flight, I thought that was a complimentary service but you had to pay extra. It felt like we were nickled and dimed on that one.
Gates were changed at Heathrow with nothing show on the board about 200 plus people needed to take a tram to another section of the terminal. At JFK airport, we had to wait 1 hour(!) on the tarmac after a 7 hour flight to get a gate to deboard!!
Flight was excellent, staff was great. My first time in first class and it was very relaxing and comfortable.
They are disorganized….show your flight info half an hour before take off, so you are running all over the place. Customer personnel are not helpful, and act like you are bothering them when you asked for assistance - very rude!!! My very first and last time flying with British airways… good thing we have other options.
There was no entertainment offered or expected, so please disregard my readings of that component. The flight was fantastic. Efficient boarding, takeoff, and even early arrival!
2 hour delay with very little information given. Horrible service by BA employees at Heathrow after we missed our connecting flight. Extremely disappointing experience!
