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Notified as to why there’s a delay with our flight.

On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.

Ryan air is a scamming airline. They advertise that you have to follow they baggage policy and their employees just do whatever they feel like. My most recent flight, i checked to large bags and just paid for 3 cabin bags and priority. Apparently, according to the staff, they knew the plane had too full in the cabin. This meant they had to target a select number of bags to into the hold. Now, a normal airline just offers to take your bag at the gate for you, it is their mistake. Not Ryan air, they just tell you the wheel of your bag sticks out 2 cm, we will charge you almost what you paid to check your entire luggage immediately, then tell you it’s on you. I would have gladly paid to check in the bags in the bag check in, where they told me the bag was good to go. Never using this airline again. I used to enjoy the quick direct flights but I will never use them again.

I didn't eat any food so can't comment on that. The prices on the plane are extortionate (as are all prices on planes). Everything else was seemless and a great experience

I need assistance and I could not fault it at all. I suffer anxiety and I was always put at ease by assistance staff, and the banter was good. On board the staff was so very nice and kind and showed empathy. Thank you to them. It was my first time travelling since I lost my husband and was so grateful to them.

The plane had only a few passengers, we got lucky. The crew was visibly inexperienced

Buy-on-board through the app is a great feature!

I had heard horror stories about Ryan air and was a little worried about my flights with them but I had 3 flights with them in Italy, Puglia and Sicily and it was a painless and smooth process. I was very happy.

It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year

Staff were very professional. Much better than the outgoing flight from Dublin. Seat cushions were practically non existent. Making for a very uncomfortable flight.