Dislike standing for 30 minutes waiting to board. Coffee disgusting, hot sandwich almost inedible. Staff cheerful. Flight early.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this
It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year
After passing through boarding gates we had to wait for 45 minutes in a small space with no place to sit.
Awful as usual the air stewardess loved her own voice and would not stop talking on coms for 2hrs please please please shut up I can’t hear my headphones and don’t want to buy juty free
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.
Would be better if there is phone charging ports available
Perfect timing, perfect departure, lovely crew on the ground and in the air.
The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.
Whole way through - far more professional and slick than I expected
It was good; the only down side is that once you get to the airport everything is self service, there is no one assisting. I felt like I was working while I was on vacation during the check in process and dropping off the luggage. Really uncertain on what the airlines use payroll nowadays.
You need to make signage at Berlin Airport clearer. Having checked in online we had our boarding passes onlour phones. You do not make it clear that you need to check in again to receive a printed luggage tag. You get to baggage drop off and it says you can only do it with a luggage tag BUT not how to get this.
There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.
They cancelled my flight and we had to fend for ourselves to reschedule another flight. There was no staff to help all the canceled guest. Poor communication and staff. I attempted to reschedule via Kayak and I asked their staff that it looked as it was available. The guy behind the counter just told us to go online..
With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.
Nothing flight was on time, and we boarded and disembarked easily
