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This was a great flight. I love the way they had general boarding board from the back first by seat row and in general the flight was very comfortable. The seats were actually comfy, and the food served was surprisingly good.

Aer Lingus App never showed the gate and the board did not update until very close to the time the gate was due to close. Both planes departed late but no announcement was made which would have saved a run for the gate.

delayed flight stayed whole night at washington Dallas airport at seats , uncomfortable . i am senior citizen , very tired , worst travel.

Like getting a bus. No great luxury but will get you there

Got us to destination alive, albeit a bit late. Luggage was left behind. No live tracking app available (available on some other airlines). Supposedly going to be delivered in next couple of days.

I was pleasantly surprised and enjoyed the services of the airline since flying is not my favorite thing. My goal was to be with my brother's family in Manchester after his death. All staff was helpful, the food appreciated since I selected an overnight flight. Every aspect of the experience was comforting. I plan to return to Manchester in order to attend my brother's funeral in October and hope that I am able to find a reasonable priced flight. Thank you

Very good except for the boarding process which was more hectic than it should have been

I would definitely use a Linus again, the price was right, the service is excellent. No delays. Wish I had a direct flight from my hometown Detroit.

Flight was cancelled. There were no Aer Lingus reps to help. I had to rebook my flight and find a hotel. Still had nothing from the airline.

I got rerouted to another flight/city because the original flight was late and I would not have made my connection. I had to wait an additional five hours (no compensation) for the new flight which was also delayed because the computer was not working. Arrived at my final destination after nearly 20 hours of travel only to discover that my baggage had not arrived with me. Two days later and still waiting for my baggage. Customer service has been incredibly unhelpful and even hung up on me because I dared to ask for them to have someone call me when my bag arrived at the airport. No one apologized to me for what I experienced and they were dismissive of the fact that I have absolutely no clothes or toiletries. Absolutely awful, disorganized and stressful experience. Am dreading the return flight.