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Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Excellent crew, good food & movie selection.

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: The food was fine to abv

Cons: The wait time was extremely long and would be even longer when going back to Boston

Pros: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Cons: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Pros: Pilot kept us informed throughout the flight.

Cons: Onboard services.

Pros: Clean and comfortable airplane

Cons: Entertainment wasn’t working the entire flight

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Pros: Amazing crew and on time flight

Cons: None

Cons: We had a short delay

Cons: No entertainment facilities

Pros: Service

Cons: Delay for both leg trip.

Cons: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Pros: amazing

Cons: Boarding

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Very professional

Cons: Lost luggage

Cons: Over 2 hours late, and this flight has been late 6 of the last 7 days

Pros: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: Crew was competent

Cons: The plane was hot the entire flight

Pros: Had decent room space seats comfortable

Cons: My luggage could have arrived for a start

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: The crew was very helpful in all respects.

Cons: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.

Pros: Great crews, excellent customer service

Pros: Service

Cons: Delay for both leg trip.

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Pros: Everything except delay

Cons: Nil

Pros: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Cons: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Cons: Crew members in Amsterdam were very rude and disrespectful

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Cons: Explain me to take the bag on time.it was almost left in the airport.

Cons: Boarding clusterf...

Pros: nothing was good

Cons: Very rude and I think they are a group of racists.

Cons: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Pros: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Cons: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized

Pros: Nothing

Cons: Everything

Pros: Nothing

Cons: Everything

Pros: amazong

Pros: Everything except delay

Cons: Nil

Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Cons: Really hard to get boarding passes online

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: very nice crew

Cons: my bagfage was lost

Cons: Travelled business class and was ace experience

Pros: Just as I expected. And I made my last connection easily.

Cons: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so

Cons: 2h30 delay and no follow-up for connecting flights

Pros: Service was good. Flight attendants were friendly

Cons: The departure area at terminal 1 YYZ was crowded and not the most comfortable experience

Pros: Crew excellent...seats small and not too comfortable for business class.