£367 Find Cheap Flights from Brazil to Glasgow

Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.

Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.

I like crew. They are friendly. The flight was delayed to take off for 1hr and that caused panic at Houston Airport to catch connecting flight due to security check delay. If it has reached on time I would have sufficient time in collecting bags and security check

They didn’t have my special meal I requested. It seemed like they just put a sticker on a veg meal for me. I had a little bit of it but it didn’t taste good and I got sick from eating it by the time I boarded my Frankfurt to NY flight

I had a sprained ankle and had to go down the stairs to the bus and then up the stairs to the plane. Food / dinner served cold

A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.

The flight and crew were good. The customer experience on the ground could have been better. We had to reschedule our flight because of a delay on the previous flight. The attendants working the desk in Washington DC were not helpful. They told us to scan a QR code and that would get us rebooked. Why couldn't two people standing at their computers do this? We had to chat with someone to get everything figured out. It was extremely confusing.

Good legroom. Attentive crew. Wine quality poor, you can do better

It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London

Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.