We arrived in Malaga early but had to park at the back of the airport. We had to wait for the steps to arrive as well as buses to take us to the terminal. They had trouble with getting the steps into position and time gained pin the flight was lost especially with the tour around the airport to get us to the terminal. Immigration procedure seemed to work this time.
Apart from the delay, it was very good. Crew were great and the plane was great - looked like a newer one.
Generally excellent but a couple of areas could be improved. After boarding we were delayed a full 20 mins whilst various ground crew, flight crew, captain faffed around counting and recounting passengers. Said discrepancy between computer and manual. All OK in the end. So why o why did it take 20 mins to find all OK? No sense of urgency shown Secondly the seat base is just not supportive/resilienfor a 4½ hour journey - backside really aching by journey end.
The staff are just so friendly travelling alone was a bit scary but they made me feel comfortable and nothing was to much bother I loved how one of the girls was talking to the old ladies she really took time thank you jet2 shame I can’t get home with u guys 🥲
On time flight. Reasonable comfortable but a bit cramped. Excellent jet 2 staff as usual.
A good flight with friendly crew and check-in but disembarking was chaotic and badly managed
Flights were on time, boarding was straight forward. Very good attentive staf
Delays on both journeys - only found out before geting to the airport as had created trip within Kayak.
There is nothing I can think.of that jet2 need to improve They offer a great package. Very efficient
All was good but they should bring back seat pockets. It’s difficult trying to travel with small children and keep having to get stuff out of flight bag and then have nowhere to put it!
All went smoothly. Got assisted travel which was easily arranged and delivered.
Smooth journey made good time. The aircraft was littered and did not look very presentable.
On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.
I didn't know that all connecting flights require online check-in two hours in advance, so I was fined 55 euros. This is a lesson learned.
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
It would be nice to have power to charge phone.
Great flight, departed only 10 mins behind schedule off the aircraft and through security in less than 15 minutes. Love flying from Cardiff so easy a quick from entrance to duty free in less than 10 minutes 😀
Great flight very short… no food drink or tv but too quick to matter… I would recommend.
Usual RyanAir flight but disembarking was poor, no rear steps. The Faro Airport required lots of up step and down steps, no elevator Getting through passport control took 50 minutes in the EU line
Staff were friendly and flight was on time. Free drink and snacks would have been appreciated.
Easyjet staff very helpful at airport as I need assistance. Flight slightly delayed both ways but soon made up the difference.
Flight on time clean and good legroom, what more could you ask on a one hour flight
Lovely cabin crew. Prompt takeoff and early arrival in Pisa
There was a delay because they had to switch planes it wasn’t explained very well nor were there updates.
I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.
I was charged at the gate for bags I had already paid for. There was no other option. I am trying diligently thought easyJet website but making no progress HELP!
Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.
Boarding great. Didn’t eat or drink so can not comment.
The pilot did everything possible to make up the 35 minute delay. His communications were honest, prompt and positive throughout.
Staff were lovely. Seats could be wider/ more comfortable and late taking off
Very timly. Great service !!! Pick up after meals can be swifter.
need more US friendly food options. Directions on getting to the next gate were terrible - resulted in long walks to the terminal and then finding I couldn;t enter there and had long walk back, then train to security then train back to where I started in the first place
Wonderful service and comfort. Attentive and careful. The food was also better than US carriers. Highly recommend
I didn’t take that flight. My original flight was cancelled from Los Angeles. They rebooked me following day through Montreal My flight was LAX to YUL and YUL GVA
I have a walker I need it to get from the plane to customs and baggage claim. It had a huge orange tag on it saying it should be given to me as I got off the plane. It was not and the flight staff didn’t know where it was—both on my flight to London and on the return. In It was very frustrating
Had a plane! Have a plan! Have my luggage! 10 hours of travel turned into 50 hours. Good Lord!
The crew made it a great flight. They were friendly and attentive. They made me want to fly British Airways again.
It was not British Air, we were put onto Air Portugal for our London to Lisbon leg.
Horrible leg room - coach seating with empty seat in middle on a 3 across seating. You buy business class for comfort which includes leg room. Absolutely no entertainment options either. Awful experience
Once again I purchase a business class ticket and the seat is exactly the same as cattle class, the only difference being is that BA install a janky table over the middle seat so there is somewhere to place your complimentary drink, the tray table is just big enough for the small tray, so if you are not concerned about getting fed and watered on the plane or getting access to the BA lounge I would save your money and fly cattle, PS the cabin crew were exceptional in every way, shame about the equipment
The cabin crew were working extremely hard making passengers calm down and take their seats (it looks like this is a problem of flights to/from Tel-Aviv) and they were visibly tired. So, the crew is the best, but all the other Wizz Air pros and cons apply – reasonably priced tickets, narrow seat intervals, non-reclining and somewhat hard seats, messy boarding because of little overhead locker space caused by narrow seat intervals. Both my flights went on time, which was great.
Far easier than I expected it to be. Checked in online & had our boarding passes emailed through. Straight through security & boarded on time. No issues.
It’s a budget airline. You get what you pay for. They insisted on getting us out of the gate and into our slot on time. They got us to the destination safely. Aircraft was clean and well maintained. What more could we want
Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found
Delayed delayed delayed - always with Wizzair. Staff were friendly and well mannered but clearly the company is unorganized and the aircrafts are outdated.
4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.
To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.
I have been treated unacceptably by WizzAir aircraft crew in a previous flight, they threatened me and abused me, and I received an OFFICIAL written apology, but only two (2) months later. This flight had no such unacceptable behaviour, but it's not nice to be left waiting in the walkway (from gate to aircraft) for a long time, just so that the 'boarding' appears to be early, even if actual departure is not.
What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum
The flight was cancelled just 4 hours before the take off...