Lounge was top notch h with great variety of food and drinks. Cabin crew were great. Smooth flight.
My seat 3G did not go down fully and the buttons were not working properly
Food was the worst I’ve had on a VA flight. Normally it’s a lot better
These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.
The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great
Premium economy more comfortable than economy, but not by much. Did was awful, do not try the omelette. Flight crew were helpful. Flight was delayed by over an hour. Overall but bad, arrived safely and thank God.
Food was excellent. Service was very good. Staff was very helpful to all passengers.
Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.
Seats were old and dirty, for a long haul flight you expect to be able to recline and for the av to work properly. Choice for vegans was fruit….
The Virgin Atlantic crew was very good. However, the equipment was OK, the seats were OK, but her bags did not arrive with me. Two bags showed up a day later and I’m still waiting for my third back.
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
My gag was left at liayad airport when I landed at jeddah airport 9 am I waited for my bags at jeddah airport till 2.45 pm almost 6 hrs bad very bad
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
Very old airplane with old and seat for business class
Very friendly and efficient staff. Would definitely fly Saudia again.
Entertainment on all 4 business class seats were terrible audio and could barley hear. The 11 hour layover in Riyadh was a nightmare and no one told us that nightmare matter what we do or what we were willing to pay there were no places to rest or sleep and nine of the lounges allow you to enter them no matter what unless you are 4 hours or less from flight time. With a 78 yearold mother with me this is ridiculous. The employees of the airline in Riyadh and of the lounge treated us like servants or lower class people. Never again
J’ai mon carte de fidélité Sky team gold À Dubaï je me sui présenté avec mon carte je sui rentré dans le louange Maintenant arrivé à Riyadh on m’a refusé que je rentre que parce que c’est la carte de Air France Et pourtant il y’a le partenariat bon brefs Tout ça c’est du racisme parce que je suis un africain
The seats’ reclined like premium economy seats, ie, not much.. but leg space was a lot l, so it did not feel cramped. Crew was very friendly and helpful.
There was not enough meals to serve in business class. The crew was busy and not very accommodating. They talked to each other more than attending to the passengers needs. Not professional at all and not properly supervised at all.
I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.
More entertainment channels and better food, whatever food requirement you select.
As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The drinks should come before food. Unable to have any fluid unless after food. Thanks
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
The boarding at Heathrow is chaotic. That's partly due to the lack of space and seating at gate 8, and a Qatar flight from gate 9 at the same time. That's down to Heathrow rather than Gulf Air. I've had a similar experience here before. Another problem which isn't specific to Gulf Air or Heathrow is announcements, and those for boarding in particular. They are difficult to hear with all the other noise and for me with hearing problems it's even worse. A simple tv screen would help, so long as it's updated of course.
This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!
The crew made it a great flight. They were friendly and attentive. They made me want to fly British Airways again.
BA has not been handling priority luggage with any special priority. This time our luggage was distinctly very slow to arrive, well after the first half of items to arrive. Business class flights cost a lot and it would be nice to have that reflected in the speed of baggage handling! (I note that this has worsened in our long experience of BA.) On a different note, we spent 2.5 hours on the plane after landing because of an airport mishap at Boston Logan. The pilot provided reasonably frequent update but more could have been done to ensure passenger comfort, such as more beverage and maybe snack services.
Delayed suitcase - terrible service to get my suitcase next day, I was informed it would arrive today in the afternoon (Jun/28). Now, I was informed I may or may not receive it until 3 am (Jun/29).
Generally very good. I think their service is better than some other big names I used to travel with. Their food variety is second to none - and you can place order beforehand. Their seating design is a bit awkward for service, I'd say. Flight attendants must be tall enough - long legs and arms - to reach the window seat passenger while crossing over the isle passenger. Also appreciated the variety on entertainment.
Could have used more leg room for “business class” which is basically coach with a middle seat blocked. Crew was friendly, attentive. Zero entertainment.
Poor service, antiquated plane with 2-3-2. B-class config upstairs. Tight and not comfortable—not what I expected for paying B-class! AND my bag didn’t make the transfer, bag will be delivered the day after it lands!
Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.
Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.
The map feature on the display at the seat had challenges. The biggest issue was the flight had no WIFI. Most of the smaller planes now have free WIFI. American Airlines on the flight over had WIFI you could purchase. With 8-10 hours on a single flight, the ability to do work via WIFI is essential!!
A shout-out to the flight attendent, Lauren, who was the main person assisting me. She was amazing - perfect balance of bright, cheerful, engaging, yet formal
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
All good but air not give the pasing er any food even glase of water
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
There is no usb for charging the phone you should provide the water
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
