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Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Pros: did not get the flight,because of no not given correct notice

Cons: don't know,flight missed..virgi s fault 100%

Cons: More entertainment and food options. Service not in line with price charged for the flight

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: Friendly crew and smiling

Cons: Entertainment movies being cut off before landing and long advertisement ahead of starting movie

Pros: One member of the crew on business was extremely wonderful. Happy, smiling enjoying her work and very efficient.

Cons: Movies are old and the same for a long time

Pros: The crew were amazing, beautiful flight and super landing

Cons: Keep it up

Pros: Good good

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: Everything was comfortable and the crew were lovely.

Pros: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Cons: If a tooth paste and brush was provided in the little pack it would have made life better.

Cons: Tv and food

Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Cons: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Pros: Food and entertainment

Pros: Overall is perfect