Full flight. Seat 8 F. I don't usually have the business class seat at the last row. Feel awkward for the stewardess crossing over the person sitting on aisle. Nothing to complain, especially, the airline stewardess really tried to accommodate such situation. It is just an awkward seat.
Full flight. Seat 8 F. I don't usually have the business class seat at the last row. Feel awkward for the stewardess crossing over the person sitting on aisle. Nothing to complain, especially, the airline stewardess really tried to accommodate such situation. It is just an awkward seat.
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa
The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.
Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.
Suite door was jammed but seat itself was very comfortable.
The crew were competent and all seemed to enjoy their job and the only shiny part of the trip. The seats were extremely uncomfortable and the video machines very hard to work and had dated offerings. The air conditioning was like a refrigerator even with 4 blankets. The food was propbably the worst airline food I have had in years.
Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!
My luggage di dnot arrive till two days later and after several phone calls and unpleasant conversations
Castletown (IOM)Isle of Man
Johannesburg (JNB)South Africa