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I feel the ground staff could benefit from further training to enhance the overall guest experience.

There was nothing wrong with Aegean. We were very confused about whom to contact, since we booked with Kayak, then got shoved over to Underpricer and some other agency.

Cabin crew were absolutely fantastic. Couldn’t have been more helpful to me and my twins and family. Great crew!!!

Highlights were the food and wonderful staff. Airplanes were exceptionally clean.

Aegan Airlines compensates for its outdated business-class seats with excellent food and onboard crew service. Launge was also excellent.

On every Aegean flight it seems, they ask people to check in carry on luggage. That seems to happen less often with other airlines for some reason. The food is very basic for a full service airline. We do not need a meal with trays, but something of higher quality (even just higher quality pies) would be better. The cabin crew was very nice and professional, though.

Seats that recline. Ice for soft drinks. No charge for did drinks. Wifi.

Internet not working during the flight - what a big miss!

Aegean Airlines was great! Great spirit, very helpful and efficient. Overall Aegean Airlines was a great experience.

The crew was awesome. There was a school group of about 60 14 year-olds. The food is standard greek fare, Baklava was pre-packaged like it would normally be sold in a vending machine, and it was the highlight of the meal. Plane was in great shape, and seating was like a any A319 you would experience at a national-level carrier (i.e. not like Ryan Air). Like many European airports, they bused us to the plane, so the process of boarding groups is useless, and not well understood by infrequent travelers.