Daily cleaning, installation of cabin HEPA filters on flights from Crete to Manchester
Jet2, Ryanair and easyJet have all waived their change and cancellation fees on flights from Crete to Manchester. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "The service and food were good."
Cons: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."
Pros: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."
Pros: "Seems that the exit row seat was very narrow!"
Cons: "Be on time"
Pros: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"
Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Cons: "comfort, leg room, very crowded, overhead space jammed"
Pros: "The movie"
Cons: "More space! The crew could have been nicer"
Cons: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Pros: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Cons: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."
Pros: "Crew was attentive and overall I enjoyed the flight"
Cons: "Food could have been better"
Cons: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"
Pros: "Punctual modern aircraft."
Cons: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"
Pros: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Cons: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."
Pros: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."
Pros: "Quick, clean, flight."
Cons: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Cons: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."
Pros: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Pros: "on time, quiet, nice screen, fast luggage delivery"
Cons: "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"
Cons: "Small seats only 2 bathrooms,"
Pros: "No problems to report. Boston to Zurich in under seven hours."
Pros: "crew great smooth flight"
Cons: "no problem and happy crew."
Pros: "Very professional!"
Cons: "space at my feet"
Pros: "Great service and friendly staff! Also great food!"
Cons: "There's nothing I didn't like :)"
Cons: "Ok, old plane."
Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Pros: "Airline services and great time scheduling"
Cons: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"
Pros: "Service was very good."
Cons: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."
Cons: "late boarding but quick, lost my luggage"
Pros: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Cons: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Pros: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Cons: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Pros: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Pros: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."
Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Cons: "priority luggage arrived in SFO about 30 mins after regular luggage"
Pros: "On time"
Cons: "Seating was very tight, confining."
Pros: "The food"
Pros: "I loved the timing of my connecting flights. Just enough layover time."
Cons: "There is no entertainment on this flight."
Cons: "I missed a collecting flight due to weather and the airline refused to rebook my flight."
Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."
Pros: "The crew was very attentive and accommodating."
Pros: "Agbundance of newspapers and magazines and great variety of entertainment"
Cons: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."
Cons: "No video screens at the seats or any entertainment."
Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."
Pros: "Excellent service"
Cons: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"
Pros: "Crew was attentive"
Cons: "The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue"
Cons: "Not much. Outside influences not under their control"
Cons: "Everything is made easy...."
Pros: "Simple checking with baggage etc"
Cons: "More leg room"
Cons: "It was freezing on the plane everyone had hoods up and coats on."
Pros: "Seats and legroom very good for a budget airline. Crew very good."
Cons: "Boarding in Naples was dire"
Cons: "Seats don't recline"
Cons: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Pros: "Regular updates during flight. Food!"
Pros: "Nice plane and well trained crew, will fly them again, without any doubt"
Cons: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Pros: "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Cons: "I canot think of any single fault at all."
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Cons: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Pros: "Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2"
Cons: "Nothing to not like. Jet2 have good planes, excellent legroom and great staff."
Pros: "Cheap and easy."
Cons: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Pros: "Comfortable, friendly service on the plane."
Cons: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Pros: "Late at the airport but they managed to get us all through and boarded on time"
Cons: "Too many steps especially at Birmingham"
Pros: "Crew was good, boarding was good. On time."
Cons: "All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros."
Pros: "Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again."
Cons: "Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised."
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Cons: "Timing and space"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "The convenience of the route"
Cons: "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Pros: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Pros: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Cons: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Pros: "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Cons: "Nothing. Superb flight."
Pros: "On time."
Cons: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Pros: "Decent legroom"
Cons: "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Pros: "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Cons: "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Pros: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Pros: "- Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices"
Pros: "Short check in, good leg room in seats"
Cons: "Overpriced food"
Pros: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Pros: "Have drag A1 do great space, all in timd"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "First time iv used jet2 and I will again"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Cons: "Delay due to incompetence at Venice airport"
Pros: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Cons: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Great service and food and smooth all the wsy"
Cons: "BiokAggrevation beforehand trying to book guaranteed cabin baggage"
Pros: "Convenient flights. Friendly staff. Excellent price."
Cons: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Pros: "Efficient. On time."
Cons: "Water, courtesy of the airline. More space, of course."
Pros: "The price was cheap"
Cons: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"
Cons: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Cons: "Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning."
Cons: "Carry on policy is ridiculous"
Pros: "Flight was very easy, comfortable and quick."
Cons: "Boarding was quite confused due to delay but wasn’t too big an issue x"
Cons: "The flight was over 5 hours delayed. Multiple times I asked for an update and wasn’t given one by any crew member, nor did they make any announcements giving the passengers and update. The other passengers on the plane were extremely rowdy and loud during the wait and the crew did nothing to keep ca"
Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Pros: "Friendly check in agent"
Cons: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"
Cons: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Pros: "It was a very efficient flight. On time"
Cons: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Cons: "There were no real vegetarian options from hot and cold food menu for both adults and children"
Pros: "Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care"
Pros: "They are always late not much room."
Cons: "Long delay"
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Pros: "The flight itself was good and the boarding staff at Barcelona were excellent in helping us with our autistic daughter, making things smooth for her. Overall pretty good until we got to Manchester, although the flight was delayed by around an hour."
Cons: "Missing suitcase and then nobody available at the missing luggage desk for some time. Had to hunt around for someone to help us. Eventually when found they were helpful and have a useful online system for getting updates. Case not found at time of writing review but sounds hopeful."
Pros: "Crew good"
Cons: "Booked extra legroom didn't get it."
Cons: "Thr flight was delayed by 2 hours"
Pros: "Efficient boarding and departure. Clean aircraft."
Cons: "Seats are too close together. This is the first time my knees the seat ahead of me."
Cons: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Pros: "Seems they dont care others customers who do not speak Spanish...!!!!"
Cons: "Poor serrvices and attitutes towards other race/ Asian American"
Pros: "It arrived at its destination in one piece and not on fire"
Cons: "Tiny seats, plastic seats, late as usual."
Pros: "Getting off the plane."
Cons: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Cons: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Pros: "On time"
Cons: "No leg room"
Pros: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Cons: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"
Cons: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Pros: "I paid extra for the extra-legroom seats, and that was good. Though they charge for snacks/food/drinks, I was fine with a free cup of water."
Cons: "Our seats up front (2nd row) didn't recline, and it wasn't because of bulkheads or exit rows. It was a short flight, so it wasn't too bad."
Cons: "Sitting is bad"
Cons: "Food and entertainment don’t apply to my trip"
Pros: "Great cabin crew"
Cons: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Pros: "On time. The price."
Cons: "All as expected."
Cons: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Pros: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Pros: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Cons: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Pros: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Cons: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."
Cons: "The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off."
Pros: "Flight arrived back in Manchester 20mins early - bonus"
Cons: "not much choice for food"
Pros: "No tv or entertainment system which makes more sitting space. I like this."
Cons: "CONVOLUTED BOARDING PROCESS"
Pros: "This was awesome experience!"
Cons: "I don't think they verified my identity a single time."
Pros: "cheap ticket"
Cons: "Annoying woman who talked loudly for three hours :)"
Cons: "Very old plane Late leaving Missed first landing and had to try again ( guess it was wind) Luggage 45 minutes"
Pros: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"
Cons: "Chairs are uncomfortable It was hot during the flight"
Pros: "The whole thing from start to finish was excellent"
Pros: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Cons: "no chance to be better, I think its all Passenger should expect only its will be worse"
Pros: "Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair."
Cons: "plane seating reclining even 15 degrees."
Pros: "Crew were amazing. All brilliant. Captain was super super cool too."
Cons: "Free snacks."
Cons: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."
Pros: "Not a lot very basic"
Cons: "Now I know the meaning of Cattle Class"
Pros: "No Frills Flying at Very Competitive Prices"
Cons: "Cost of Hand/On Board luggage can be the same price as the flight!"
Pros: "On time, quick boarding. Comfortable flight"
Cons: "No air bridges"
Pros: "The flight left on time and arrived early, the staff were pleasant and friendly."
Cons: "The cabin was a bit grubby."
Cons: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."
Pros: "The stay"
Cons: "Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough"
Pros: "front-line staff were sincere. Plane was well-maintained."
Cons: "Chat staff wasn't competent."
Pros: "the tickets were very cheap"
Cons: "the departure was dine with about 1 hour delay"
Cons: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Pros: "By the time you were up it was on its wayndowm 40 mins"
Pros: "The flight itself was great.... just the 90 min delay that put a downer on things."
Cons: "The 90 minute delay was a bit of a killer... also we where not told about the delay when checking in our hold luggage.... one of my party smoke and where a bit put out to find out about the delay once they had gone through customs etc and then couldn’t smoke."
Pros: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Cons: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Cons: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."
Pros: "Crew were fabulous, boarding on time and was quick and easy."
Cons: "Plane was filthy, covered in rubbish, crisps, dirty seats. There were no drinks left to buy as it was the last flight of the day, no milk for tea which wasn't good."
Pros: "Cabin crew - efficient, friendly and with a sense of humour."
Cons: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Pros: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Cons: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."
Pros: "crew very good"
Cons: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."
Cons: "We were forced to get on the aircraft when it arrived late, with another 737 taxiing next to it( I know illegal). Then forced to sit on the plane for nearly 3 hours on the ground in heat. Staff were rude and awful. Everything was stupidly expensive, even water!!! When we eventually got to Manchester we had to wait in the plane again for 45minutes for the bus to arrive to take us to the airport. Only one person on passport control. Where our bags were all in a pile on the floor because of some malfunction. Ryanair flights are hell!!"
Pros: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Cons: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Cons: "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"
Pros: "Food was hot and tasty."
Cons: "Near 2 hour delay."
Cons: "Plane arrived late, took off 1.5hrs after plan and arrived late in Dublin There was no tea, beer or wine. Most of the food was not available"
Cons: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Pros: "Accessibility guys in both Bergamo and Manchester were brilliant."
Cons: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Cons: "Delayed flight then held in pens for ages then held on the plane too."
Pros: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"
Pros: "Flight was on time"
Cons: "Couldn't take on bag as not priority. Booked extra leg room seats expecting priority but no longer Won't travel with Ryan air again"
Cons: "30 minutes waiting, New lugguage policy!"
Pros: "Boarding was relatively quick"
Cons: "Left late and the staff were a little rude"
Pros: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"
Cons: "As we landed at las palmas the passengers were screaming as we had turbulence, no one from the crew tried to ease their fear."
Pros: "Informative polite pilot Most cabin crew were courteous, helpful and professional"
Cons: "Boarding was a bit of a free for all without being organised at Chania end One member of cabin crew was clearly having a bad day; rolled his eyes and sighed when I was attempting to be helpful in returning items."
Pros: "Easy embarkation, left on time, uneventful flight, arrived before schedule. Just what I wanted."
Cons: "Everything was just fine."
Pros: "Typical Ryanair flight. You know what you are getting"
Cons: "Delayed. Chaotic boarding"
Cons: "The service is poor. They just want to rip you off. The bag price is ridiculous. When you check in they put you in separate seats do you pay. I paid for my son when we were flying out but when coming back l refused to pay. Guess what happened they allocated my 22 year old to sit on the emergency exit. The crew then came to me asking if l could swap seats with my son as he was not allowed to sit there as if it was me who had allocated him that seat. If it was the other way round they would have asked me to pay. When it suits them."
Cons: "Not much extra leg room and one attempted rammed the trolley into my foot trapping my toe against the wall and the didn't even respond to me shouting out in pain"
Pros: "They got us to Manchester alive, although late as always with Ryanair"
Cons: "Everything else, Ryanair provided an awful service, delays on both ends of the journey. No info provided to us and to top it off, there was a screaming child in front of me and next to me."
Pros: "Ease of being all done online check.in . Seats . Loved the crew the friendliness. The seat comfort and space ."
Cons: "The allowing of drunk passengers on return rude loud quite scary . Crew dealt with them very professionally"
Pros: "The flight was speedy and the plane was one of the new ones with a new interior, which was a nice change from the flight out to Germany."
Cons: "The boarding process was hectic and disorganised, the plane set off late as Ryanair always do, there were incredibly loud and rude customers onboard which the staff did nothing about. The seats weren't comfortable at all and the headrests were awful. Generally just an uncomfortable plane, the new design looks nicer but the seats are a lot thinner and it shows Just felt very cheap, the flights weren't even particularly cheap either"
Pros: "It was much, much better than the flight to Ibiza because the passengers were at least civilized ,were quiet & did not cause the crew any problems maybe because they were knackered after partying."
Cons: "Nothing to report. All went well. Very efficient & pleasant."
Pros: "Effective service point A to B. Flew from Hamburg Manchester and seated 17A. Leg room good on the exit row."
Cons: "New slimline seats will be difficult for anything more than 2 hours"
Pros: "On time Pleasant cabin crew Fast Track"
Pros: "Arrived 25 minutes ahead of schedule"
Pros: "1 star given for food & entertainment only because no N/A rating option, first time to use Ryanair, better experience than expected, will not hesitate to use again, thank you"
Pros: "Getting home"
Cons: "The delay no information why Struggling to find room for your bags when you have paid for luggage Staff where rude when you asked questions why we are late why no room for bags"
Airlines flying from Crete to Manchester have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Crete to Manchester
Masks required on board, masks provided on flights from Crete to Manchester
Social distancing seating
Middle seats unavailable to book on flights from Crete to Manchester
Testing for antibodies, testing for symptoms for flights from Crete to Manchester
Waiving of change fees. Search flexible flights from Crete to Manchester