Late without plogize
Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too
In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place.
Take off & landing was good
The flight got delayed without any announcement & gate changed several times
Service and comfort
Paying for the weight of each bag instead of the free 2 bag international allowance was absurd.
food it could be better
The food was great the flight crew was attentive
My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority.
Cupboard in toilet was broken and hanging open. The food was not good
Bording was ok.
Too much security checks
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