Disappointed everytime. The app doesn't load the boarding passes. They have lots of agent that seem to be busy doing nothing with a long line waiting to get paper boarding passes. Food choices are poor. Entertainment is less than entertaining.
Disappointed everytime. The app doesn't load the boarding passes. They have lots of agent that seem to be busy doing nothing with a long line waiting to get paper boarding passes. Food choices are poor. Entertainment is less than entertaining.
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
We were helped whenever needed and had a pleasant flight.
It was timely boarding, well organized. The food was weird in a flight to Buenos Aires. I felt as if I were flying to Asia because of the chicken teriyaki. In my section flight attendants spoke only German and English. I wondered why no Spanish speaker was hired for a flight to Latam. In that Lufthansa needs to be more customer oriented. Compared to other airlines the four seat in the middle is less comfortable. That said, staff was polite and efficient, the entertainment system worked well. It was ultimately a peaceful, well organized and safe flight. Thank you !
Boarding is as always an issue. Slow and long boarding time.
Overall good experience with boarding, and food. No entertainment was provided from Frankfurt to Delhi, that could have been better
We were upgraded to Premium Economy which was great, lots of space, great food, great seats, somewhat more attentive service.
Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt
United tried to bump me. We pay good money to get on the plane we are scheduled to ride in. To hell with United Airlines.
United was great. We were a bit delayed taking off but in the end only got to Frankfurt slightly behind schedule.
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