Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.
We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
Very bad plain although I paid A business class ticket I was stuck in a stiff fixed seat without any entertainment or Wi Fi for 5 hours I will never ever book a flight on British airline.
Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
Lost one checked bag.and wasted 30min waiting and filing missing baggage report. Very unsatisfied.
Not enough trash pickups throughout the flight. Everything else was great.
All was good. The headphones they supply are of poor quality. The food is good but too much dairy.
We were kept waiting at the gate for 2 hours without explanation
TIRED OLD plane. Seat cushion is completely old and NOT cushion at all; after an hour of flying butt hurts. Boarding is a complete disaster. No one respects the boarding groups, and the BA boarding crew care less about boarding groups or Tier status. What is the point of spending all this money on Business Class tickets when no one respects the boarding system? It took 90 minutes since we landed to get our luggage. 20 minutes to show on the screen which belt we are supposed to go to and another 1 hour to get our luggage - not the kind of service you will expect from BA at LHR