Somebody either kayak or Air Canada booked my flight under my preferred name Betty instead of my legal name and I almost was denied boarding my flight
Short flight so no food or entertainment. Good landing at SFO and on time. We were told no carryon luggage yet lots of people were puting bags in overhead compartments. The rules need to be made more clear. I was on the first leg of an international flight and this is the first time I could not have carryon luggage.
It was okay; however, for a long-haul flight, the economy seats were uncomfortable. The seat cushioning needs to be improved. The food served was below average. The staff was good and courteous. They were attentive and helped the passengers where possible.
Air Canada was great! From the airport at Montreal to boarding to the food on board the plane. The crew was great too! There was a slight issue with some other peoples’ tickets that I overheard about but the crew handled with care immediately to ensure everyone was comfortable and we could takeoff! Great experience with Air Canada
Breakfast sandwich option sold out by row 30 One flight attendant not very amicable (spoke to a few people about her)
Overcharged by either United or Air Canada. Abuse of access to my credit/debit card.
I was forced to check my carry-on bag, which I don't appreciate.
Unfortunately your planes need maintenance. I am surprised your bathroom in business class was not working in 8 hour flight. Coffee machine was broken. Seat adjustment panel was bad. I will stay away from Air Canada in future travel.
Nice crew - very small plane and uncomfortable, with no entertainment options…
Everything was seamless. I would have appreciated knowing there would not be any real food available for purchase in advance. Otherwise a great experience. Thank you!
Safe arrival. Improvement on Time efficiency Effective Communication will be great.
They removed our booking without telling us. Cost us thousands to book last minute
The decided to just remove our booking without telling us. It ended up costing us thousands
I always have issues to connect with BA WIFI. Nothing to blame BA for but there is always an issue getting a gate at any London Airport whether the flight is on time or delayed. But overall a great flight.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.
With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.
Nice flight, attentive crew, soft landing by the Pilot,, comfortable seat.
Too much long line at the TSA and Security. Prepare for long walk for baggage claim.
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
