Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
The flight attendants were not very nice. No smiles On my return trip I was charged for one bag $83.30 although I had purchased the flight including one piece of luggage. Can this be refunded to me? Thank you!
Somebody either kayak or Air Canada booked my flight under my preferred name Betty instead of my legal name and I almost was denied boarding my flight
Short flight so no food or entertainment. Good landing at SFO and on time. We were told no carryon luggage yet lots of people were puting bags in overhead compartments. The rules need to be made more clear. I was on the first leg of an international flight and this is the first time I could not have carryon luggage.
It was okay; however, for a long-haul flight, the economy seats were uncomfortable. The seat cushioning needs to be improved. The food served was below average. The staff was good and courteous. They were attentive and helped the passengers where possible.
Air Canada was great! From the airport at Montreal to boarding to the food on board the plane. The crew was great too! There was a slight issue with some other peoples’ tickets that I overheard about but the crew handled with care immediately to ensure everyone was comfortable and we could takeoff! Great experience with Air Canada
Breakfast sandwich option sold out by row 30 One flight attendant not very amicable (spoke to a few people about her)
Overcharged by either United or Air Canada. Abuse of access to my credit/debit card.
Put first the requirement visible of the eta visa for no have problem in the airport at last time hour. Thak you.
Flight delayed by 5 hours, they changed my paid seat and didn't get a refund.
flight was delayed from BWI to London - missed my connecting flight & then connecting flight (also British Air) was delayed - food is awful, TV & movie selection is great
First time on BA but will fly with them from now on! Everything about the flight was superb!!!
Safe arrival. Improvement on Time efficiency Effective Communication will be great.
They removed our booking without telling us. Cost us thousands to book last minute
The decided to just remove our booking without telling us. It ended up costing us thousands
Good service from BA. Wish flight was non-stop to London from Grand Cayman.
I always have issues to connect with BA WIFI. Nothing to blame BA for but there is always an issue getting a gate at any London Airport whether the flight is on time or delayed. But overall a great flight.
Plane is old. Toilet did not work. Once in Singapore the continuation to London was cancelled.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.
