|Flights arrive in||Dubai Intl|
|Flights depart from||England|
|Airlines||Wizz Air, Pegasus Airlines, Ukraine Intl Air, Etihad Airways, Turkish Airlines, KLM, Gulf Air, Emirates, Air France, British Airways, Lufthansa, SWISS, Oman Air, Norwegian, Saudia, Royal Jordanian, Egypt Air, MEA, Aeroflot, Air Canada|
Cons: I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!
Pros: Staff cheerness
Pros: The crew was so helpful and nice
Cons: I was happy with everything
Pros: Flight arrived
Cons: Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual.
Pros: The crew was very nice. The flight was ok
Cons: Not much of a food choice..
Pros: Friendly staff. Comfortable plane
Cons: Delayed but only 15 min
Pros: The price. It was cheap this time around.
Cons: The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest.
Pros: The flight was on time and pilots provided on time updates.
Cons: Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it.
Cons: 1 hour + Late departure both from Copenhagen and from the connection in Instanbul
Pros: Cheap ticket prices
Cons: Bad in plane services Very bad in payments Lake of latest aviation regulations
Pros: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.
Cons: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.
Pros: On time
Cons: they want to take extra money because i had a small bag from Duty free!!!!
Pros: Crew was nice.
Cons: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.
Pros: It got me from a to b
Cons: I'm just not going to go with Etihad in the future.
Pros: short lay over in Abudhabi. Flight was on time.
Cons: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.
Pros: Good crew
Cons: Service could have been better
Pros: Crew, food and beverage
Cons: Very quick through immigration and customs. Then a short cab ride to city.
Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair
Cons: Everything is Good.
Cons: Hotel for passengers
Pros: Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep
Cons: In-flight entertainment films were a bit limited
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: Like the overall KLM experience
Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.
Pros: KLM staff is great
Cons: Boarding was very slow.
Pros: Just the cabin crew being nice
Cons: Punctuality KLM is always late
Pros: Excellent experience overall.
Pros: The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round.
Cons: Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too.
Cons: Return flights delayed. Delay same as flight time so not great.
Pros: Wonderful crew - flight good
Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment
Cons: The flight should be on time and not late.
Pros: The staff were very attentive and polite at all times!
Pros: Overall flight quality
Cons: Free wifi time can be increased to at least an hour and Food quality can be better
Cons: Emirates are a quality airline unlike BA and KLM.
Pros: All good.
Cons: Actually, pretty all right, so no recommendations.
Cons: More water provided during the flight. Also, the second meal was not very good.
Pros: Crew was very friendly. Food was excellent
Cons: The flight delayed for 2xhours from Paris to Cincinnati
Cons: Great experience
Pros: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.
Pros: Crew was great. Accommodating and welcoming.
Cons: Food quality could have been better. Snack was very poor before landing.
Pros: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....
Pros: British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections.
Cons: British Airways in-air entertainment and food options in aconomy leave much to be desired.
Pros: love the new screens on that 747. Bigger and easier to use. And still going while the plane lands. I watched the end of my movie just as we touched down. Premium economy seats are very comfortable Take off was on time, landing was 10 mins late. The queue for passport control was not so nice though. It took 95 minutes!
Cons: The crew serving my section was a bit dipsy. Promised to find a cheese sandwhich as her trolley ran out and just never brought me any. As for the classic beef or chicken, she ran out of that too and just said here is your beef.
Pros: The crew was wonderful
Cons: Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system.
Cons: All went well!
Pros: Crew was courteous and professional. Food was okay.
Cons: Seats a little wider and little more leg room.
Cons: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Pros: S380 nice plane
Cons: Food lousy Late leaving Singapore caused much difficulty
Pros: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.
Cons: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.
Pros: Everything was just dandy!
Cons: Seat confort
Pros: It was fine - overall pleasant/nothing.
Cons: It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy.
Cons: This flight often arrives late so it is difficult to get to your hotel
Pros: The food was amazing
Cons: First time in my life that the airplane food was cold. There also was no in flight entertainment.
Pros: Evrything about it i loved
Cons: No comment
Pros: The entertainment kept the kids happy
Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability
Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.
Cons: No inflight entertainment or, if there is, there are no headsets.
Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.
Pros: Comfortable rest, good food
Cons: Security and check in process need much improvement. No loungers even in premium.
Pros: The premium seating and premium meal
Cons: Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken
Cons: Seat space, boarding process, cost of food
Pros: Direct flight home, ended up on an emptier 11hr flight and had entire row to myself. We didn’t crash so that’s a plus.
Cons: If you want excellent customer service buy the meals. If not you’re pretty much on your own. 11hr flight and I wasn’t even offered water.
Pros: Crew were great, seats were comfy. There eere less than 25 on an over 200 seat flight.
Cons: The Airport was horrible, like from late 60's of last century in a 3rd world rural terminal !!! They did not offer me an upgrade, even though it was a very empty flight with lots of empty seats in the Business class section !!!!! Horrible...
Cons: Food selection
Pros: Everything was cool
Cons: Jeddah airport is mess launge plus food is trrrible
Cons: Extremely long delays, no compensation or accommodation. Will never fly with Saudi airlines again.
Cons: The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier.
Cons: My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that
Cons: Terrible food.. must need improvement
Cons: Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation.
Pros: Flight was on time and the handling of the plane by the pilots was good
Cons: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.
Cons: Flight v delayed
Pros: Need to upgrade seat and movies
Cons: Meals and toiletries
Pros: Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you.
Cons: The service I was given by the crew, the aircraft it’s self etc
Pros: Amazingly soft landings, as always.
Pros: An okay flight
Cons: Everything But still a cheap short flight
Pros: I liked it Being a direct flight and the quick boarding
Cons: Food seems to be getting worse and entertainment sound quality is very poor and selection of movies is also poor
Pros: Rapid transfer from airplane to the airport at arrival
Cons: The bread was not fresh and the coffee was cold
Cons: The chairs in business class are not 180 degree. If they were the flight woukd have been much better.
Cons: some flight attendants weren't professional. They argued with each other in front of us
Pros: best good food
Cons: good breakfast
Cons: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again
Pros: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.
Cons: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc
Pros: Great service onboard
Cons: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal
Pros: The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me.
Cons: The meals were really bad. Tasteless and not filling.
Pros: Everything was great. From food to entertainment was great.
Pros: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.
Cons: Better food, otherwise good
Pros: The flight attendant
Cons: During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away.
Cons: Uncomfortable and small space for the travelers
Cons: Way to small seating area
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