|Flights arrive in||Melbourne & other airports|
|Flights depart from||England|
|Airlines||China Southern, China Eastern, Air China, Royal Brunei Airlines, Etihad Airways, Philippine Airlines, Emirates, Qatar Airways, China Airlines, Vietnam Airlines, Qantas Airways, Singapore Airlines, Flybe, Cathay Pacific, Hainan Airlines, Thai Airways, British Airways, XiamenAir, Beijing Capital Airlines, KLM|
Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.
Pros: Quick boarding, gracious crew
Cons: Entertainment limited to TVs overhead. Bland food. Tight seats
Pros: The crew was very kind and the staff made sure I had an isle seat as well as an exit row because I am quite tall. The check-in process and support was excellent. I would highly recommend this flight line to anyone needing to travel through China.
Cons: The individual seats did not have any way to charge devices. This made it impossible to do any offline work on my phone for fear that it would run out of charge on the extended flight.
Pros: as expected
Pros: cheap fare
Cons: better airport connections
Pros: Very comfortable seat. Excellent service. clean toilet.
Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.
Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.
Pros: Crew was helpful and friendly in every way.
Cons: Seats are definitely made for smaller sized Asians.
Pros: Tickets at good price.
Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.
Pros: The crew was helpful.
Pros: The kind crew
Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund
Pros: Crew are okay. Lucky, there wasn’t that many people on the plane.
Cons: Rest room need clean more and food wasn’t that good.
Pros: Good crews!
Cons: I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.
Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.
Cons: Be on time
Cons: Everything was good except for the food. It was average
Pros: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
Cons: BYojet shouldn't be with Kayak get rid of them.
Pros: They are friendly and able to be approach when we have
Cons: The flight was new.
Pros: Gave me aisle seat, great service
Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.
Cons: They need to do better on food
Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain
Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.
Pros: Overall good for economy.
Cons: Nothing really. Perhaps the food.
Pros: Crew are very helpful.
Cons: Need reclining seats
Cons: Older plane, no entertainment but did have free wifi
Cons: The security check points in NAIA
Pros: seat not very comfortable
Cons: too crowded
Pros: More organized bus boarding according to seating location
Cons: Flight delayed by 1hr 13mins
Pros: Crew was very calm, courtesy, and cheerful.
Cons: too many little children
Cons: No entertainment but it’s probably because it was a short trip
Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down
Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice
Cons: they cancelled by booking just before hour depature..
Pros: Amazing crew. Great service in economy.
Pros: Entertainment, vegetarian options for food
Cons: Bit more comfortable seat
Pros: The seat was comfortable, and food was very nice.
Cons: Nothing I could think of
Pros: The customer service and food were excellent.
Cons: Next time I will fly business class for more space and comfort.
Pros: Games to play behind the seats are good,,,they seats are a little tight...
Cons: just an ok trip
Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!
Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.
Pros: Short connecting in taiwan
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
Pros: Entertainment selection
Cons: Food and drink selections were ok only. They ran out of one option for dinner.
Pros: Only 15 minutes late, could have been worse
Cons: I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed.
Pros: boarding time is on time dinner have 2 choices
Cons: minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor
Cons: Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great .
Cons: Refurbishment of the seats
Pros: Flying was smooth.
Cons: Flight delayed an hour. Announcements over PA was ear-splittingky loud.
Pros: Nice crew, surprisingly fresh food.
Cons: Very cramped seating.
Pros: Seats were uncomfortable,
Pros: premium economy! excellent service in LAX by QF ground staff on transfer
Pros: Everything was fine, a bit late taking off but the time was made up
Cons: More leg room and space between seats is needed.
Pros: Helpful with our 2 year old
Cons: Baby change area is very small
Pros: All crew members are very friendly and helpful, good service.
Cons: All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like.
Pros: Average flight
Cons: Seats on this aircraft have very upright seats. Not very comfy
Pros: Crew, food, time all great.
Cons: WiFi did not work. Flight data unavailable.
Pros: Great foods and services
Cons: The plane needs upgrade business class seats
Pros: The staff were good
Cons: My luggage could have arrived
Pros: Nothing really
Cons: Plane could be better
Cons: Flight not delayed and clearer gate labeling. Also didn't call my name for my flight when I was one gate away because of mislabeling aboive another gate. Missed my flight for that reason.
Pros: Yes all good.
Cons: All good.
Pros: Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight.
Pros: They are amazing
Pros: The crew were busy but very attentive
Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.
Cons: not much choices in the movie selection
Pros: The crew was fantastic.
Cons: Entertainment is out of date and difficult to use.
Cons: Poor connection
Pros: 787 Plane, leg space, polite and beautiful staff + service.
Cons: Need to improve on food
Cons: The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it. Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.
Pros: Very good service, warm and thoughtful
Pros: The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!
Cons: No veggie food on board :(
Pros: Boarding went great, much appreciated that they specifically invited elderly passengers for early boarding. Crew was efficient but friendly and attentive.
Cons: Economy seats aren't so great on any carrier.
Cons: Todo muy bien todos amables buena comida salio a tiempo
Pros: Food was good. Wine was better.
Cons: Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal.
Pros: Professional crew
Cons: Not enough leg room
Pros: Crew worked hard to keep to time and make passengers comfortable.
Cons: Boarding gate crowded.
Pros: Crew was great. Seats and leg room better than other airlines.
Pros: Things were pretty smooth.
Cons: Could have done without the flight delay.
Cons: The most comfortable flight of all. Very pleased
Pros: The crew was very nice. Food was pretty good.
Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!
Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.
Pros: Finally getting a flight the next day
Cons: My seat was given to someone even though I still had time to make the connection.
Cons: Had to process in and out of immigration then back into airport No transit area
Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!
Cons: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.
Pros: Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.
Cons: Choice of music and movies very limited, and those vy average quality. Food vy average.
Pros: Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.
Cons: I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.
Pros: Nothing, it was extremely annoying.
Cons: Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.
Cons: Fix the damn KIOSKS at Vienna!
Pros: Food and service
Cons: Working wifi would be good. Better A/C. More comfortable seats
Pros: The crew was amazing, flight on schedule and good entertainment.
Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Pros: The crew is really welcoming
Cons: The seats are too narrow and a bit too hard
Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
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