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Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Pros: It’s OK

Cons: Need improvements

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Cons: Economy seating is extremely narrow!

Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.

Cons: The crew should be more kind.

Pros: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food

Cons: Crew should be attentive to ALL passengers.

Pros: Crew were excellent

Cons: The entertainment screen was hard to interact with.

Pros: Smooth flight

Cons: Better informed available for self serve in back

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Pros: All was good

Pros: Canceled flights

Cons: Refunds

Pros: Great food and entertainment

Cons: On time departure

Pros: food and seat are good.

Pros: The crew was very friendly & movie choices were excellent

Cons: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.

Pros: it was fit on me

Cons: tap water for free?

Pros: It was absolutely on time. Great!

Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Pros: Good enough amount of leg room. Easy to checkin online.

Cons: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: Never never fly with This airline Poor Customer service

Pros: Everything

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: Just ok

Cons: The crew and the service

Pros: Reliable service, clean cabin

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Pros: Gave me aisle seat, great service

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Pros: Still an affordable choice to fly from Brunei direct to Australia.

Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Pros: Good selection of movies. Lights changing color on ceiling through the flight

Cons: Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!

Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Pros: The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude.

Cons: The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't.

Cons: The entertainment system did not work properly

Pros: Food and beverage

Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Pros: yes

Cons: food

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: The crew was excellent, respectful and helpful.

Cons: Boarding by bus is poor

Pros: The service was excellent

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Some of the crew were friendly, certainly not all of them.

Cons: Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here.

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Pros: Flight duration, lay over and timings were convenient for us.

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: Nothing

Cons: Need improvements

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Not satisfied

Cons: Need improvements

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Pros: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!

Cons: I was sitting around a lot of families with kids

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Pros: On time. Very efficient staff. More of this please!

Cons: Not a lot!

Pros: Food and movies

Cons: Boarding time

Pros: Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney.

Cons: Nothing.