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Book cheap flights from England to New York LaGuardia (return)

Airports
Origin
London
£321
only
£321
£324
only
£324
Manchester
£334
only
£334
Destination
New York
£321
only
£321
Wed, 31 Jan
LHR
LGA
13h 27m
Thu, 15 Feb
LGA
LHR
10h 20m
£321
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

HKG
ORD
Mediocre 3.6

Not much to like on United. The boarding was the best part as the staff were somewhat helpful.

One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

Sat, 2 Jun
LGW
LGA
25h 00m
Sat, 9 Jun
LGA
LGW
32h 30m
£324
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MIA
YYZ
Good 6.6

Nice, friendly crew

Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

NRT
YVR
Excellent 10.0

Nothing to complain

MCO
YYZ
Good 6.0

Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn

YYZ
YEG
Excellent 10.0

Food was great

Nothing

Sat, 31 Mar
MAN
LGA
28h 55m
Mon, 9 Apr
LGA
MAN
27h 35m
£338
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
MAN
Excellent 8.0

quick and relaxed

AMS
YYZ
Excellent 9.0

Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.

Not much to comment on here.

MAN
AMS
Excellent 8.0

was very quick

CWL
AMS
OK 5.6

Cabin crew very pleasant

Lost our bags, little sympathy from staff

AMS
HKG
Good 7.5

Easy boarding, plenty of room

Mon, 5 Mar
LHR
LGA
13h 27m
Thu, 5 Apr
LGA
LHR
9h 55m
£321
Trip: 31 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAS
EWR
Excellent 8.0

Although the flight was delayed, we got into an earlier flight which was great

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

Tue, 24 Apr
MAN
LGA
15h 52m
Fri, 4 May
LGA
MAN
21h 40m
£334
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

NRT
YVR
Excellent 10.0

Nothing to complain

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

YYZ
DUB
Good 7.3

The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job.

YYZ
MCO
Excellent 10.0

The exact timing going and coming

After returning back and the airplane taxing on the ground it takes one hour to go out of the airport gate to my riding although I have no luggage

Fri, 23 Mar
LHR
LGA
12h 27m
Thu, 12 Apr
LGA
LHR
9h 50m
£321
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

Mon, 15 Jan
LHR
LGA
23h 57m
Sun, 21 Jan
LGA
LHR
21h 30m
£337
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MCO
YYZ
Good 6.0

Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn

MIA
YYZ
Good 6.6

Nice, friendly crew

Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup

YYZ
YEG
Excellent 10.0

Food was great

Nothing

NRT
YVR
Excellent 10.0

Nothing to complain

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

Fri, 1 Jun
LGW
LGA
33h 13m
Wed, 6 Jun
LGA
LGW
21h 55m
£324
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

Wed, 17 Jan
LHR
LGA
11h 12m
Mon, 22 Jan
LGA
LHR
9h 50m
£337
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
DUB
Good 7.3

The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job.

NRT
YVR
Excellent 10.0

Nothing to complain

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

YYZ
MCO
Excellent 10.0

The exact timing going and coming

After returning back and the airplane taxing on the ground it takes one hour to go out of the airport gate to my riding although I have no luggage

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

Tue, 23 Jan
LHR
LGA
11h 17m
Wed, 7 Mar
LGA
LHR
10h 20m
£324
Trip: 44 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

ORD
HNL
Mediocre 3.3

Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

Wed, 24 Jan
LHR
LGA
11h 17m
Mon, 29 Jan
LGA
LHR
8h 50m
£337
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MIA
YYZ
Good 6.6

Nice, friendly crew

Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup

MCO
YYZ
Good 6.0

Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn

MSP
YYZ
Excellent 8.6

Crew and flight were great

Not great food, but that's ok.

NRT
YVR
Excellent 10.0

Nothing to complain

YYC
YYZ
Excellent 10.0

Flight cancelled due to weather, the workers made it seamless.

Had to tack on extra expenses for food while waiting for the next flight. Should have gotten some type of vouchers to cover meals at the very least during cancellations. That would be next level.

Fri, 2 Feb
LHR
LGA
11h 17m
Mon, 12 Feb
LGA
LHR
10h 20m
£324
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

ORD
HNL
Mediocre 3.3

Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

HKG
ORD
Mediocre 3.6

Not much to like on United. The boarding was the best part as the staff were somewhat helpful.

One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks.

Tue, 16 Jan
LHR
LGA
11h 42m
Thu, 8 Feb
LGA
LHR
11h 10m
£339
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MCO
YYZ
Good 6.0

Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn

LAS
YVR
Excellent 10.0

The flight attendants were helpful, kind, and friendly.

N/A

YYZ
ORD
Excellent 8.0

Meh

Meh

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

Tue, 13 Feb
LHR
LGA
11h 17m
Tue, 27 Feb
LGA
LHR
10h 20m
£324
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

ORD
HNL
Mediocre 3.3

Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

Tue, 30 Jan
LHR
LGA
11h 42m
Tue, 6 Feb
LGA
LHR
9h 50m
£339
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
DUB
Good 7.3

The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job.

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

YYZ
YEG
Excellent 10.0

Food was great

Nothing

MCO
YYZ
Good 6.0

Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn

LAS
YVR
Excellent 10.0

The flight attendants were helpful, kind, and friendly.

N/A

Fri, 2 Mar
LHR
LGA
11h 17m
Sat, 17 Mar
LGA
LHR
11h 23m
£324
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
HNL
Mediocre 3.3

Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

LAS
EWR
Excellent 8.0

Although the flight was delayed, we got into an earlier flight which was great

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

Wed, 7 Feb
LHR
LGA
11h 17m
Mon, 12 Feb
LGA
LHR
9h 50m
£339
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
ORD
Excellent 8.0

Meh

Meh

FLL
YYZ
Good 6.6

left on time, arrived on time Good communicatiion from captain

Staff in economy not very friendly Very long wait for baggage

YYC
YYZ
Excellent 10.0

Flight cancelled due to weather, the workers made it seamless.

Had to tack on extra expenses for food while waiting for the next flight. Should have gotten some type of vouchers to cover meals at the very least during cancellations. That would be next level.

MSP
YYZ
Excellent 8.6

Crew and flight were great

Not great food, but that's ok.

MIA
YYZ
Good 6.6

Nice, friendly crew

Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup

Fri, 9 Mar
LHR
LGA
11h 17m
Sat, 17 Mar
LGA
LHR
11h 23m
£324
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

Sat, 5 May
LHR
LGA
23h 33m
Sat, 12 May
LGA
LHR
9h 45m
£340
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20263 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MSP
YYZ
Excellent 8.6

Crew and flight were great

Not great food, but that's ok.

YYZ
MCO
Excellent 10.0

The exact timing going and coming

After returning back and the airplane taxing on the ground it takes one hour to go out of the airport gate to my riding although I have no luggage

YVR
LAX
Excellent 8.0

I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.

NRT
YVR
Excellent 10.0

Nothing to complain

YYZ
YEG
Excellent 10.0

Food was great

Nothing

Mon, 12 Mar
LHR
LGA
10h 42m
Thu, 12 Apr
LGA
LHR
9h 50m
£324
Trip: 32 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

LAS
EWR
Excellent 8.0

Although the flight was delayed, we got into an earlier flight which was great

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
CDG
OK 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

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