Find cheap flights from England to New York
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Book cheap flights from England to New York (return)
Pros: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
Pros: The crew were friendly enough and willing to serve.
Cons: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.
Pros: THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog.
Cons: The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better.
Pros: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Cons: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
Pros: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.
Cons: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.
Cons: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.
Pros: Food Menu was great. The Flight attendants were great. In Flight entertainment was good.
Cons: The internet comes with a cost. No Club Soda on the flight . Seats are a bit tight. Asked for an upgrade ( complimentary ) and was told none available , but on during the flight , checked - many seats were empty !! Was not offered a paid upgrade also. The online check in is terrible. I have to first log on with my name and then with my wife's name and then do check in. Should be able to do check in with one code for both of us simultaneously. The check in page asked same information multiple times , even though the details were entered while booking ticket.
Pros: They were very nice! Always a smile, even after 10 hours with us!
Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)
Pros: The flight departed on time arrived half hour early. No baggage problems. Nice crew. Good food.
Cons: It was a bit older aircraft. Seats were a bit hard not as comfortable. Entertainment options could be better with more movie titles.
Book cheap flights from England to New York (one-way)
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