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England to New York flight information

Flights arrive in New York
Flights depart from England
Flight price £226
Airlines British Airways, Brussels Airlines, Primera Air Scandinavia, Air Canada, Austrian Airlines, WOW air, Lufthansa, Finnair, Norwegian

Book cheap flights from England to New York (return)

Airports
Origin
London
£226
only
£226
£239
only
£239
£237
only
£237
£242
only
£242
Destination
New York
£237
only
£237
£226
only
£226
Newark
£239
only
£239
Mon, 24 Sep
LTN
London Luton Airport
JFK
New York John F Kennedy Intl
12h 15m
Tue, 25 Sep
JFK
New York John F Kennedy Intl
LTN
London Luton Airport
17h 10m
£226
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 21 Sep
LGW
London Gatwick
LGA
New York LaGuardia
28h 20m
Fri, 12 Oct
LGA
New York LaGuardia
LGW
London Gatwick
18h 55m
£237
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,148 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
STR
Excellent 10.0

No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly.

LHR
BLR
Good 6.0

outdated inflight entertainment system generally worn and old plane

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

DEN
LHR
Excellent 8.3

On board service and amenities

Kayak customer service

LHR
GVA
Excellent 8.0

Our flight was good

The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues.

Mon, 18 Feb
LHR
London Heathrow
EWR
Newark
23h 35m
Tue, 26 Feb
EWR
Newark
LHR
London Heathrow
30h 40m
£239
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,786 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.6
Entertainment
6.4
Food
6.4
BJL
BRU
Excellent 10.0

Great wheel chair service

Polite customer service agent

BRU
VIE
Poor 0.0

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

MAD
BRU
Mediocre 2.6

My return trip didn’t have any major unexpected expenses the way my outgoing trip did.

They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair.

BRU
IAD
OK 4.6

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

BUD
BRU
Good 6.0

We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be.

Wed, 13 Feb
STN
London Stansted
EWR
Newark
8h 25m
Fri, 15 Mar
EWR
Newark
STN
London Stansted
7h 10m
£242
Trip: 30 days
3.9MediocreShow reviews
Overall 3.9 Mediocre
Based on 4 reviews
Boarding
5.5
Comfort
5.6
Crew
6.7
Entertainment
4.4
Food
5.0
STN
BOS
Good 6.0

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

EWR
STN
Good 6.0

The route

THE SEATS, holy hell are they uncomfortable.

STN
EWR
OK 4.0

Seating was comfortable, didn't feel cramped but we paid to pick out our seats.

Plans were over an hour late both ways with no reason why or communication from anyone. Actually had an entirely different plane on return trip which caused seating problems. We paid for a seat which we didn't get.

CDG
BOS
Excellent 10.0

Generally speaking, there was enough room between rows to be reasonably relaxed. The back of the seat could be relaxed to a more comfortable level. Flight attendants were very responsive.

The seats were uncomfortable; this seems to be a general problem with more recent planes. Older planes were much more comfortable.

STN
EWR
OK 5.5

The plane was new and clean. Service was good. Fare was inexpensive.

It took an hour and a half to check in at Stansted. There was no entertainment system on the plane and all food and drinks cost extra. We got to the airport 3 hrs early yet had to go straight to to our gate with no time to spare.

Fri, 30 Nov
LHR
London Heathrow
EWR
Newark
31h 44m
Tue, 4 Dec
EWR
Newark
LHR
London Heathrow
7h 10m
£247
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,810 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MSP
YYZ
Mediocre 3.0

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

YUL
LAS
OK 4.0

Exit seating with more leg room.

No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff.

YHZ
YUL
Good 7.2

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

YUL
ORD
Good 6.8

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

YYZ
SFO
Mediocre 2.0

For the second time I traveled with Air Canada there was a 4 hour delay in Toronto. I will not be traveling with Air Canada ever again

Fri, 7 Dec
LHR
London Heathrow
JFK
New York John F Kennedy Intl
13h 45m
Sun, 9 Dec
JFK
New York John F Kennedy Intl
LHR
London Heathrow
19h 40m
£247
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,637 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
IAD
VIE
Good 7.6

Food, entertainment options, business class seats that lay flat

Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored

ZRH
VIE
Excellent 8.3

Comfortable

None

VIE
ZRH
Mediocre 2.0

My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed.

VIE
MUC
Excellent 10.0

NA

VIE
SKG
Excellent 10.0

Flight was in schedule, friendly staff

Fri, 14 Sep
STN
London Stansted
JFK
New York John F Kennedy Intl
11h 05m
Tue, 25 Sep
JFK
New York John F Kennedy Intl
STN
London Stansted
10h 35m
£254
Trip: 12 days
Overall 5.6 OK
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Seats are too small

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Fri, 14 Dec
LHR
London Heathrow
EWR
Newark
12h 35m
Wed, 19 Dec
EWR
Newark
LHR
London Heathrow
7h 05m
£262
Trip: 6 days
Overall 5.7 OK
Based on 5 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
DEN
IAD
Good 7.6

Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

LHR
EWR
Mediocre 3.6

The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected.

This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight.

IAD
FRA
Good 7.0

The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful.

My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!

FRA
LAX
Mediocre 2.0

Nothing

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

MUC
ORD
Excellent 9.6

It was a great airline! I flew economy but still was very comfortable.

I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays.

Thu, 13 Sep
LHR
London Heathrow
JFK
New York John F Kennedy Intl
7h 59m
Thu, 4 Oct
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 50m
£273
Trip: 22 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 49 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
JFK
Good 6.0

Flights were on BA not Finnair

Ba website did not work properly.

LHR
JFK
OK 5.3

Friendly crew

Miserable, ancient entertainment system that had to be restarted 3 times

LHR
JFK
Excellent 8.0

Traveled BA and it was lovely, as usual.

The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

LHR
JFK
Excellent 10.0

Polite and helpful crew and great entertainment systems.

LHR
JFK
Good 7.6

Everything good except getting bag after flight.

Took over an hour at baggage claim.

Tue, 13 Nov
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Wed, 14 Nov
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
£276
Trip: 2 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 171 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
LGW
JFK
OK 4.0

That I had space in the overhead compartment for my carry-on despite the fact that the flight was completely full with seats all filled up. That the flight crew did not bother me as I slept.

That the flight kept getting delayed. My friends and I could not go to our gate until closer to midnight because they had not announced the gate number until around that time. Then, when we boarded, it was packed full of people and we did not leave until after 1:00am, when it was scheduled to leave at 12:30am.

LGW
JFK
Good 7.0

Free entertainment is pretty good, snack options ok

$45 for an in-flight meal is ridiculous. I brought my own and I'm sure it was more delicious than what the airline was offering.

LGW
JFK
OK 4.0

Flight was inexpensive.

More than 1.5 hours late and NO NOTIFICATION FROM AIRLINE. Not even when I was checking in. No offer of even water to passengers who didn't buy meal plan-Illegal on an 8+ hour flight. Awful.

LGW
JFK
Good 7.6

Got home an hour early

LGW
JFK
Good 6.0

Crew, food and new planes were comfortable

Arrive at airport at 330am for a 600am departure. All notifications stating flight was on time. We told to lined up at gate. At 600am we are told the captain has called out sick. I'm sure the airline know before departure that they had no captain. So wait for new captain and crew. Take off 7 hours late. I would suggest better communication and more fleaxibleity with re scheduling on the app. I would have checked into a hotel a flew the next day if I could

Wed, 26 Sep
LTN
London Luton Airport
JFK
New York John F Kennedy Intl
12h 15m
Sun, 30 Sep
JFK
New York John F Kennedy Intl
LTN
London Luton Airport
17h 10m
£244
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 26 Oct
LHR
London Heathrow
EWR
Newark
23h 37m
Wed, 31 Oct
EWR
Newark
LHR
London Heathrow
7h 05m
£250
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,810 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYC
YYZ
Excellent 10.0

The stewardess was top-notch, professional and friendly

YYZ
SFO
Mediocre 2.0

For the second time I traveled with Air Canada there was a 4 hour delay in Toronto. I will not be traveling with Air Canada ever again

YHZ
YUL
Good 7.2

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

YUL
ORD
Good 6.8

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

LHR
YYZ
Good 6.6

good food and support for wheelchair but have to wait longer then expected

my beg missing and take 3 hr at airport just to find out that i am not getting my beg and its 4 days now no reply or update from anyone.....

Tue, 11 Sep
LGW
London Gatwick
LGA
New York LaGuardia
29h 25m
Fri, 28 Sep
LGA
New York LaGuardia
LGW
London Gatwick
18h 55m
£251
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,148 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
AUH
LHR
Good 6.3

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

FCO
LHR
Mediocre 2.0

My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

LHR
CDG
Mediocre 2.0

We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off.

LHR
BLR
Good 6.0

outdated inflight entertainment system generally worn and old plane

Mon, 19 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
11h 30m
Sun, 25 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
10h 50m
£251
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,786 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
IAD
OK 4.6

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

BRU
JFK
Mediocre 3.6

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

BRU
VIE
Poor 0.0

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

IAD
BRU
Excellent 9.3

Flying doesn't get much better

YYZ
BRU
Excellent 8.0

Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens .

Tue, 5 Feb
LHR
London Heathrow
EWR
Newark
23h 45m
Thu, 28 Feb
EWR
Newark
LHR
London Heathrow
14h 25m
£252
Trip: 24 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 17 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
LHR
EWR
Excellent 8.3

Very friendly crew.

Dinner was quite good but the morning snack was of poor quality - out of season fruit, hard cold cheeses.

LHR
EWR
OK 4.6

The crew were nice.

Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?

VIE
MUC
Excellent 10.0

NA

LHR
EWR
Excellent 8.4

Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

LHR
EWR
Excellent 10.0

Everything

Nothing

Sat, 22 Sep
LGW
London Gatwick
JFK
New York John F Kennedy Intl
16h 45m
Fri, 28 Sep
JFK
New York John F Kennedy Intl
LGW
London Gatwick
14h 10m
£254
Trip: 7 days
Overall 5.6 OK
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

AMS
KEF
Good 6.0

The price

The delay

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Sat, 12 Jan
STN
London Stansted
EWR
Newark
8h 25m
Wed, 16 Jan
EWR
Newark
STN
London Stansted
7h 10m
£254
Trip: 5 days
3.9MediocreShow reviews
Overall 3.9 Mediocre
Based on 4 reviews
Boarding
5.5
Comfort
5.6
Crew
6.7
Entertainment
4.4
Food
5.0
STN
EWR
OK 5.5

The plane was new and clean. Service was good. Fare was inexpensive.

It took an hour and a half to check in at Stansted. There was no entertainment system on the plane and all food and drinks cost extra. We got to the airport 3 hrs early yet had to go straight to to our gate with no time to spare.

STN
BOS
Good 6.0

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

EWR
STN
OK 5.0

Price, clean

Even with extra legroom seat really uncomfortable arrived late longer flight than usual on trans Atlantic route

CDG
BOS
Excellent 10.0

Generally speaking, there was enough room between rows to be reasonably relaxed. The back of the seat could be relaxed to a more comfortable level. Flight attendants were very responsive.

The seats were uncomfortable; this seems to be a general problem with more recent planes. Older planes were much more comfortable.

BHX
PMI
Mediocre 2.0

The flight was cancelled with no reason and no alternative offered.

Wed, 12 Dec
LHR
London Heathrow
EWR
Newark
23h 35m
Sun, 16 Dec
EWR
Newark
LHR
London Heathrow
7h 10m
£271
Trip: 5 days
Overall 5.7 OK
Based on 5 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MAD
IAD
Good 6.3

Food was good but not enough.

Entertainment system was not working.

MUC
SFO
Excellent 10.0

Excellent service, professionalism, and almost no turbulence.

LHR
EWR
Mediocre 3.6

The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected.

This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight.

FRA
WAW
Excellent 10.0

Same as above.

DEN
IAD
Good 7.6

Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

Wed, 17 Oct
LTN
London Luton Airport
JFK
New York John F Kennedy Intl
12h 15m
Thu, 18 Oct
JFK
New York John F Kennedy Intl
LTN
London Luton Airport
17h 10m
£247
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 9 Oct
LGW
London Gatwick
LGA
New York LaGuardia
31h 33m
Tue, 16 Oct
LGA
New York LaGuardia
LGW
London Gatwick
19h 00m
£251
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,148 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
AUH
LHR
Good 6.3

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.

LHR
BWI
Excellent 10.0

I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip.

LHR
CDG
Mediocre 2.0

We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off.

BOS
LHR
Good 6.0

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

LHR
STR
Excellent 10.0

No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly.

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