Find First Class Flights to Japan – Compare and Save

Dreamliner is an excellent aircraft. Great seats in business. Flight attendant Alex had a bored, sullen attitude in serving customers. Difficult to get his attention and very slow to respond to a simple request for water. Spoiled the experience a bit as the AA motto is “we’re here because of you”. Attitude needs some adjustment!

The best part was the staff. They are kind and gracious and made it a good flight.

Reasonable price, great service, highly recommended. i arrived well rested!

It is good. The aircraft is big enough for my legs. Just not that cold enough and food is not that good. There was a food that was supposed to be beef, but only onions, no beef inside.

The crew assisted the super senior citizen and accommodated her requests. Experience with crew was excellent. However the aircraft did not have a separate business class cabin. Some of the small offer to improve confirmt of passenger like making a bed in helping them sleep, closing the cabin door would go a long way as some of the traveler are not even aware of these facilities. Once they know, they may prefer flying business.

Since I traveled on my birthday, they gave me a gift and a card. How thoughtful and caring.

Delightful. Excellent service, excelling cabin, could never fly coach again! 😎😆😉

Our flight was canceled, then they moved us to a different flight number yet we didn’t receive notifications timely. We had to find out the latest on our own / later AA sent a text with the updated info..

They didn't tell me they changed my flight. So I got confused on what happened to my flight.

Although delayed leaving the crew were lovely, comfort of the seats was excellent. Cabin was a little too warm but overall the best economy flight we have taken

Although I am a lifetime Gold Premier member on another airline association, I was placed in a inside passenger seat on both legs of my journey from SFO to HKG and onward to NRT. However, i was lucky enough to have befriended two other passengers (who were related) in my row (row 62) and therefore was kept entertained with conversation for a large portion of the overnight flight from SFO to HKG. Normally, on a Star Alliance carrier, I typically can have the seat of my choice (aisle seat) and also a Premier seat (wider and longer legroom). I was a bit disappointed that no recognition of my Gold Premier status was acknowledged by Cathay Pacific on either of my flights on Sept 26-27. The food was actually very tasty unlike the typical economy class menu. Also I appreciated that the dinner drinks were served first (prior) to the main meal on the HKG to NRT portion of my flights but drinks were served AFTER the meal had been distributed (less appealing for thirsty passengers). I was happily that there appeared to have ample cabin space for most everyone's bags ---although I did have to pay more than $400 in extra baggage fees as I had brought 4 bags with me Overall, I was impressed by the diligence and professionalism of the flight crew.

It was great. It was my first time with Cathay Pacific and I really recommend.

Great entertainment system, the seat is a bit old style needs refurbishment

Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.

So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

bad… no veg food was provided eventhough i pre ordered special meal

As a solo traveller, I always prefer to have an aisle seat, but the flight was so full, there weren’t any available. I understand that the seatbelt sign sometimes has to go on if turbulence is anticipated but after the second food service, it was on continuously for about an hour and a half and there didn’t seem to be any turbulence at all! With seats reclined, my fellow passenger in the aisle seat asleep and the seatbelt sign on I felt very trapped, extremely uncomfortable and in desperate need of the bathroom. The positives were that the staff were very friendly, the entertainment was great and we actually took off on time and arrived in HKG earlier than expected.

Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight

Very comfortable flights. Not so many new releases in terms of films.

Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .

The meals were not the greatest and lacking of appetite but everything else was spot on

Overall, excellent: check-in, boarding, service, and food. The Business Class seating is a little less private and spacious than the world's premier airlines, but still very good for a long haul flight.

Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.

cannot get seat information for LAX to IAH when check in in XI,AN

UA is ok. But check in was a very bad experience

Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.

It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.

We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !

Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep

Suck! Sat in plane on the tarmac (hot) over 2 hours

While boarding at PVG, there was a ticket checking by the gate, then there was another ticket checking right at the bottom of the escalator, which created quite a dangerous congestion. Don't understand why the duplication?

2 parts to the journey. First leg covered in a newer plane with decent staff + POOR FOOD QUALITY but the second half didn’t leave a positive impression at all as the plane itself was an older built and the crew didn’t serve properly. Language is an issue with China Eastern flights as always, but unmotivated crew just makes it even bad.

Better good than most, if not all European airlines. If you’re stuck in an economy seat anyways, China Eastern is a good choice because of shorter flight time, being able to overfly Russia

Reasonable. What they offer during the flight is not great, but the crew is polite and try to compensate it.

Cheapest option from Gatwick £400 cheaper than Emirates and Qatar. Entertainment no where near as good as Emirates and Qatar, but saved £400 so all good.

Great staff and food. Seats pretty uncomfortable but plenty of legroom. Entertainment system outdated.

The flight was cancelled without any reason. But the next flight to Shanghai has to be cancelled to pay penalty.

Flight was fine, however we were not able to check in online, this adds to travel stress. Luckily check-in at Heathrow was quick, but we did not get the seats we paid extra for. We paid for a window and 2 aisle seats from Shanghai to Tokyo leg, but they changed us to middle seats. Not good :(

Many issues arose with the plane and after 3 hours of delays, we had to return to the London airport as the plane was unfit to cross the ocean. It was highly concerning that this aircraft was in operation with so many problems.

I was upgraded to Busines Class from premium economy which was a great surprise. But......the service was not marginally better than premium economy. After the welcome on-board drink, I only saw a flight attendant twice...... when she delivered gluten free meals. In between, during a 8 hour flight, she didn't check back with me to offer water or collect trash. I had to fetch my own! The gluten free food was not good - they gave me the same meal whether I was in premium economy or business class.

You're asking 2 different questions. The flight from Los Angeles to London (and from London to Faro) was on British Airways. Those flights were awful. The app didn't provide detailed information, the WiFi that I paid for didn't work, the form I had to fill out to re-enter the UK was not communicated clearly so I nearly missed my flight. British Airways is significantly behind every other airline I've traveled in every way. American Airlines flight form London to Los Angeles was great. In the future, I will avoid flying British Airways when I can.

Premium economy was not what was shown, no leg riser, seats were broken and do not recline more than economy, food, we couldn't eat it was so bad, no menu 1 item and it sucked.

Our original flight was cancelled. This was a slightly earlier flight. We were business class and it was very good. The staff were marvellous and very helpful. Pity our baggage didn't make it!

British Airways is very good... Taxiing after landing took 35 minutes, can't really blame the airline but the terrible infrastructure at JFK.

Our section of the aircraft in premium economy was very cold. We asked the attendants twice to raise the heat but it never happened. Even with the blanket it was chilly for 10 1/2 hours

Really slow transfer after getting off the plane at Manchester, and lost luggage! Take the train, terrible experience on arrival

Because kayak scammed me with false advertisement saying 23kg was included but I ended up having to pay another £200

The crew could not have been more helpful, my meal was excellent, I slept peacefully until right before landing, and the BA lounge was a godsend. The only negative I encountered was the coffee both on the plane and in the lounge. Not to my taste but that’s a personal preference.