Find Deals on Flights from Frankfurt am Main to New York (FRA - NYC)

New airplane

No web check-in or self-service at airport

New airplane

No web check-in or self-service at airport

We got denied access to the plane because the gate agent did not know how to process our US visa. She lost 30 minutes, and they then closed the flight. We were stuck with our 3-month old baby. To deny their responsibility, they claimed we had arrived late at check in. After intense negotiations, it took them 5 hours to rebook us on a different flight. A SHAME!!!

To hot

Entertainment system

No food, beverage service very limited.

Dear Seema, We spoke just now. I had booked a flight from Reykjavik to Stockholm (via Copenhagen) through Kayak.com for 2 passengers, Tushar Kamat (myself) & Priyanka Kamat (my wife). I had indicated a travel date of 6th Oct during my booking, but for some strange reason,, the ticket got issued for 4th Sep (yesterday). My credit card also got charged for the full amount and I received an e-ticket yesterday. Later during the day yesterday, I received a mail from Flight Network (which I guess is the travel portal used by Kayak.com) stating that the 1st leg of the flight (Reykjavik to Copenhagen) on 4th Sep got cancelled. The mail from Flight Network is appended in the mail below. Firstly, my travel date was never supposed to be 4th Sep, and it was always supposed to be 6th Oct, since I am still in India and have not even started my Scandinavia trip. Secondly, since the 1st leg of the flight was cancelled by the airline, the 2nd leg made no sense for me anyways, since my end destination was always supposed to be Stockholm, and not Copenhagen. Since the cancellation has occurred at SAS end (and even the incorrect booking date seems to be an error not at my end), I would request you to organise for a full refund of the Reykjavik to Stockholm flight fare for me & my wife to me. This amount was charged to my credit card by Kayak.com so would appreciate it if you could either get the full amount refunded to my credit card, or organise for the amount to get transferred online to my bank account. I would look forward to your prompt response. Thanks, Tushar

Flight was on time, crew was friendly if a bit absent, newer aircraft than many others flying out of Accra

Food was 'interesting' and served late, seats were unbelievably cramped for a 5h45 flight, boarding took longer than it needed to

video no choice. couldn't control start

Getting off the plane

Arrogance of crew, I guess it's what's expected and the norm nowadays

I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Seating was comfortable with good leg room for my husband who is tall.We had a needy passenger beside me and the stewardess did her utmost to accommodate and make us comfortable for which we were grateful.

Breakfast was poor (a piece of cake ),and not enough tea/coffee offered during the flight.

Nice plane, lovely crew. A minor detail, but very pleasant: the ever-changing "mood lighting" in the cabin, the overall color changing every ten minutes or so. Surprising how much less boring such a small detail can make a space when you have to sit there for seven hours at a time. :)

Everything in Premium economy, the food, comfort and the whole experience

Nothing, except missing breakfast because for the first time ever, I was fast asleep on an aeroplane!!!

Staff of KLM were friendly.

Despite checking in online and selecting a window seat, I ended up in the middle seat of the middle row with two large neighbours and I had half of each in my seat.

Lufthansa are brilliant to fly with, you get free food and drink on every flight and one of my flights was only 40 minutes! Really friendly staff too!

Be careful of change over times. If you have less than an hour to get your connecting flight in Frankfurt be careful, Frankfurt airport is massive and and the process is slow. My stop over was 1 hour and I had to run through the airport to catch my connecting flight and was the last person on the plane.

I liked it all.

No Gluten Free snack!

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

Crew was friendly, seats ok

Snack was poor. Limited entertainment but for the price you cannot expect more. We lost a backpack at the Palma airport, Air Berlin was very unhelpful on this.

Comfortable exit seats , good service .(gratis gluevine, but no food service)

One hour delay due to late arrival ( force major)

The best aspect was the high quality and well considered children's entertainment pack. Lovely sticker albums and puzzles, as well as a cosy blanket that turns into a back pack

It's a shame that food is not included in the flight. The flight wasn't cheap or low cost, but for a long haul transatlantic airline to not provide food makes it feel budget

Seat 8G does not have a window.

Everything was fine

Depend in which plane you fly the entertainment could be very bad. Luck enough last flight i got a newer airplane with a good entertainment.

Check in and security were very good.

Boarding was a bit of a mess - late gate change and bussed to plane. Very cramped. Crew not particularly friendly.

We got denied access to the plane because the gate agent did not know how to process our US visa. She lost 30 minutes, and they then closed the flight. We were stuck with our 3-month old baby. To deny their responsibility, they claimed we had arrived late at check in. After intense negotiations, it took them 5 hours to rebook us on a different flight. A SHAME!!!

To hot

Entertainment was good

Seats are very small

Extra luggage allowance (2x 23kg per adult) and children's entertainment pack. Children's television options are limited, but adequate

No food served - only soft drinks and tea, although it's acceptable for a such a short flight.

Efficient, early, friendly.

Lack of lounge at Funchal is a downside

Good seat

Was made to pay for baggage although my hand luggage is within the requirements set by BA. It was fine in the gauge in Gatwick the week before. This is very disappointing.

Flight was on time, boarding was very quick and easy, flight wasn't too full, very friendly crew

Small breakfast snack of odd combinations (jam and cheese), seats are cramped even for a shirt flight, bags took a while to arrive

Punctuality

catering and food