|Flights arrive in||Newark|
|Flights depart from||Frankfurt am Main|
|Airlines||SWISS, Austrian Airlines|
Cons: We were happy with everthing
Pros: Food was great, creww was very nice
Cons: Following our request, such has being seated next to each other and not only having one person being upgraded when we're two.
Pros: The crew was polite and we arrived safely.
Cons: The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace.
Cons: Everything was great
Pros: Some of the best airplane food I’ve had.
Pros: The food was decent and on board entertainment was pretty good.
Cons: The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying.
Pros: The crew was excellent, the food was very good as well as the entertainment
Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.
Pros: Service was fine, on the ground and in the air.
Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them
Pros: Very short flight so pretty standard.
Cons: The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them.
Pros: Timely departure and pleasant staff on board
Cons: It was cold during the flight,
Pros: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!
Cons: Everything was very smooth, except that the seats were not very comfortable!
Pros: None of them above I'm not happy at all
Pros: Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine.
Cons: Seat wasn't the best, quite hard on the middle back.
Pros: Clean and new planes. On time.
Cons: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
Pros: Service was slow, but fine.
Cons: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board
Pros: I was offered to check in my carry on, it was nice.
Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.
Pros: Best food I've ever had on an airline! Great flight. Not too full.
Cons: Arm rests didn't lift all the way up on the plane.
Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!
Pros: Seats were comfortable and the crew was great
We’re not the seller
At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.
We aggregate tons of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we don't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.
More questions or if you have a bad price to report to us
Please send us an email and someone from our team will get back to you promptly.