£242 Find Cheap Flights from Penang to England

Fast and efficient flight. Wifi worked well. Food selection could have been better

I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.

Overall the airline tried to give excellent service. The wheelchair service was bad at SFO. My baggage was also delayed but I thank them for taking the trouble to find it and deliver it to my home.

Excellent crew service. Professional, courteous. Service with a smile. Good food Very decent flight experience

I find it was a bit hot before take off. If there is a way to improve the airflow it would be great

The crew was very courteous and professional. the flight is relatively clean and comfortable.

SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.

Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

The food wasn’t good at all. I skipped meals .

The crews were very professional and courteous. Pleasant flight and thank you!

They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?

Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc

Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.

Flights were delayed, Food was good but only 1 meal instead of 2.

Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.

We are row 11, when the crew came to us, only one meal choice was available.

OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect

Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.

Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.