Daily cleaning, installation of cabin HEPA filters on flights from Glasgow to Bristol
easyJet has waived its change and cancellation fees on flights from Glasgow to Bristol. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Cons: "Very nice crew and great food"
Cons: "It's KLM. What else do you need to know."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Very friendly crew and on time with no problems."
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "No delay and nice staff"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "They left my bag off the plane. Ridiculous."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Flying with KLM is a pleasure"
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Fabulous trip with friendly, helpful staff"
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Cons: "Amesterdam airport employee was really rude"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "Short-hop flight, fit for purpose."
Cons: "suitcase didn't turn up, although connection was quite tight"
Cons: "OLD OLD plane with hard seats and tiny screens"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Pros: "On time."
Cons: "No negative"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Cons: "Not much. Outside influences not under their control"
Pros: "Simple checking with baggage etc"
Cons: "More leg room"
Cons: "It was freezing on the plane everyone had hoods up and coats on."
Cons: "Seats don't recline"
Pros: "Crew were good, no issues. Flight was prompt and easy."
Cons: "A few too many announcements and promotions for buying stuff on board."
Pros: "Comfortable flight"
Cons: "Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive"
Pros: "That it's over"
Cons: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Cons: "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Pros: "Regular updates during flight. Food!"
Pros: "Boarding well organised, cfrew friendly."
Cons: "Announcements too frequent and very loud."
Cons: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2"
Cons: "Nothing to not like. Jet2 have good planes, excellent legroom and great staff."
Pros: "Cheap and easy."
Cons: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Pros: "Comfortable, friendly service on the plane."
Cons: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Cons: "Could not check in online"
Pros: "Late at the airport but they managed to get us all through and boarded on time"
Cons: "Too many steps especially at Birmingham"
Pros: "Crew was good, boarding was good. On time."
Cons: "All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros."
Pros: "The crew were helpful and friendly"
Cons: "Nothing to report. Very efficient"
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "The convenience of the route"
Cons: "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Pros: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Pros: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Cons: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Pros: "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Pros: "excellent legroom"
Cons: "Nothing. Superb flight."
Pros: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Pros: "Decent legroom"
Cons: "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Pros: "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Cons: "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Pros: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Pros: "- Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices"
Pros: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Pros: "Have drag A1 do great space, all in timd"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "Delay due to incompetence at Venice airport"
Pros: "Everything ran smoothly"
Cons: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Pros: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Cons: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Great service and food and smooth all the wsy"
Cons: "BiokAggrevation beforehand trying to book guaranteed cabin baggage"
Pros: "Convenient flights. Friendly staff. Excellent price."
Cons: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Pros: "Staff and process"
Cons: "No entertainment, pre booking hot food"
Cons: "This is a buckle and fine airline. I went to check in online the day before my flight and added a checked bag for each passenger. The website did not work well and it ended up booking 2 bags each and charging me for two each. When I arrived at the airport they said I had not checked on online and had to pay extra for checking in at the airport. I asked for a manager who said there was no record of me going online. That was odd because I booked and paid for my bags online the previous day while I was checking in.they said I had to write a letter to get back my extra baggage fees I was charged in error. I doubt I will ever see that money again."
Pros: "Good service and price"
Cons: "Poor food selection"
Pros: "Nice smooth process and good deal"
Cons: "You did just fine"
Cons: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."
Cons: "They do not offer free bags to America anymore."
Cons: "Not much legroom"
Pros: "The selection of movies was great. Boarding happened super fast and plane departed early."
Cons: "Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed."
Cons: "Dublin airport - huge lines foe transfers"
Pros: "Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride."
Cons: "Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!"
Pros: "Premium economy seats in front of the bulkhead from Charlotte to Dublin were very comfortable and worth the extra price."
Pros: "I liked the entertainment and all the close bathroom locations"
Cons: "The crew members would always pass me when passing out water or something It’s almost as if I did not exist or I was purposely looked over more than once Then I never got a smile and it seemed as if they wanted to quickly brush over me"
Pros: "Quick, short"
Cons: "Left late"
Pros: "Small plane, boarded efficiently and quickly. Friendly crew."
Pros: "On time and friendly"
Pros: "The crew was great once aboard, the food was well above average for airplane food, the drinks were reasonably priced and the entertainment options were great."
Cons: "Attempting to check in online the day before was a nightmare and after half an hour on two different sites and an hour of speaking to very rude customer service reps for both BA and Aer Lingus, we were told we just had to check in in person. The check-in line opened fifteen minutes late, the woman who checked us in didn't answer our questions because she was busy talking to her friend. Once on the plane the Airbus seats were truly awful and should not hold a person for 10+ hours. The wifi also never worked."
Pros: "Overall flight was fine."
Cons: "Sports equipment charge descriptions are vague, and not well understood by staff. They charged me for two additional bags Skis, and boot bag, one directions and for one bag on the return trip. A total of $300 extra total! I would either rented equipment, optimized packing, or selected another airline. In the end not a good airline to accommodate sports equipment. Be careful. Chicken dishes were bad."
Pros: "The staff was all very professional and the flights themselves were all really quite nice."
Cons: "In short, I was surprised to find myself on Aer Lingus as every travel doc and app had me on British Airways. Apps can’t handle international check in or multiple flights. There’s no point having an app or a website option of checking in if you can’t accommodate this service."
Pros: "Boarding and on time schedule"
Cons: "Seats, food and not enough beverages"
Pros: "More room on the Airbus on Aer Lingus. Comfortable temperature in plane. Easy boarding."
Cons: "It was fine, but once again, not able to choose or upgrade seats."
Pros: "Free update to exit row = awesome"
Cons: "Plugins for headphones too old: no stereo sound. Paid for WiFi but it didn’t work."
Pros: "Friendly crew"
Cons: "Delayed by 30 minutes"
Pros: "Flight attendants were excellent."
Cons: "Food was so so. Entertainment selection was so so. Entertainment technology was substandard."
Pros: "Excellent service and courteous staff"
Cons: "I didn't like they charge for all drinks including water on a 2hour flight"
Pros: "Nothing to like"
Cons: "At Frankfurt Main airport there was only one person at the check in counter and the lines were very long. Maybe after 30 minutes they opened another counter."
Pros: "We got from Rome to Dublin"
Cons: "No food or drink included in ticket. Charges for all food and beverages including coffee."
Cons: "The aircraft was too old and poorly kept."
Pros: "Sat in exit row, so leg room was great. Entertainment: played 5 card draw with my wife."
Cons: "Aer Lingus' model is kind of no frills, so can't be upset about no movies, free drinks, etc."
Cons: "They airline left our luggage in Dublin and we still do mat have it. It's been over a day. 25 other people were impacted by this error. My daughters wedding is in two days. I have no clothes. My tray table was filthy. Had to ask the flight attendant for a wet napkin to clean the tray and my hands."
Cons: "Flight was delayed and ultimately canceled. what a chaotic experience coming and going to Ireland. poor service and customer relation"
Pros: "The staff was pleasant and welcoming. They directed us to the aisle for our seats. The staff at the airport were also very courteous and no question was too small to answer."
Cons: "I didn't like the fact that the person sitting behind me kept using his knees to make my ride uncomfortable because I reclined my seat too much. Instead of talking, he was rude in action. The stewardess did tell him that I had a right to recline when he motioned to her. I think the seats shouldn't be allowed to recline so much even though it is more comfortable for a long ride. The screen is very close to one's face when the passenger in front reclines all the way. The airport didn't have any compatible charging ports for iphones from the USA. But the plane had them. That's good. It would be good if mobile check-in boarding passes were acceptable."
Pros: "The crew was really nice"
Cons: "I was put on probably the oldest plane they have. No outlets to charge phones, none of the headrest TVs worked, apparently you have to request vegetarian meal options in advance (news to me, these are standard on most other airlines). Would not fly again."
Pros: "seat near handicap toilet"
Cons: "Nowhere to lift my foot on entire flight"
Cons: "- disorganized flight info from the moment it's booked. Was under the impression i was paying for a British airline flight, not Aer Lingus - feels like a budget airline at a premium price - broken everything from chair to very poor seat design and situating, bathroom door was broken and was exposed to the toilet the whole flight -flight attendant service and attitude was beyond lousy. - never will i book from kayak or webjet every again."
Pros: "I was satisfied with the ease of boarding, and the flight was relatively comfortable."
Cons: "I did not appreciate the airline encouraging us to pay for an upgrade on seats that did not merit an upcharge. The entertainment centers did not work well (or at all) on either leg of our trip. The crew was not generous with water and acted a little put out when we asked for anything."
Pros: "I had been thinking about whether or not I want to contact Aer Lingus or not on this matter. The Aer Lingus personnel never gave me my dinner until 15 minutes after everyone else received theirs."
Pros: "Speed of boarding from both the gate crew and the cabin staff. At that hour of the morning the last thing you want is hassle when boarding."
Cons: "It's a very very early morning flight."
Cons: "Small seats but overall a comfortable quick flight"
Pros: "Flight crew was very friendly. Seats were comfortable. Boarding went smoothly. You have to pay for food and drinks, but that doesn't bother me. It clearly mentioned this when booking. I would rather pay less for the flight and purchase my food at the airport or before arriving at the airport."
Cons: "I have no complaints."
Pros: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."
Cons: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."
Pros: "The flight crew was wonderful"
Cons: "inability to get seats ahead of time - sat in rear of aircraft - cramped. I would have liked ability to pay for upgrading seats for more room. In-seat entertainment was glitchy much of the flight."
Cons: "Most airlines do boarding by letting people who seat in the back of the plane first. Air Lingus let all people go in at the same time which causes chaos."
Pros: "Not much"
Cons: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."
Pros: "Some of the flight crew."
Cons: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."
Pros: "Crew was good. They were a bit slow with the drinks and food though."
Cons: "The seat in front of me was broken so every time the passenger in front of me reclined, she was basically in my lap."
Pros: "Aer Lingus' international flights have a while's way to go before it can rival that of Singapore Airlines (in terms of food & comfort), but overall it was good for the price. It was spacious enough for my 12" MacBook to be used, but as is the case with all flights, it gets crammed when the front passenger reclines."
Pros: "Smooth flight....nice crew...clean"
Cons: "Outdated entertainmant systems, older plane....too many ads about buying goods on the plane....wine is bad and the food is just ok."
Cons: "Long delay along with abysmal customer service--they forced an elderly woman in a wheelchair to climb mutliple flights of stairs without assistance, which caused her very evident pain."
Pros: "Aer lingus in New York finally resolved problem"
Cons: "Needed to add my infant son to return leg of flight. He did not need a seat (lap infant) just a ticket. Neither JustFly or Aer Lingus (Dublin) could/would do this. Each said it was the others job. Eventually Aer Lingus office in New York added my son to flight. There seems to be a disconnect / confusion between airline and booking company regarding this matter."
Cons: "Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!"
Pros: "Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals."
Cons: "Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive."
Cons: "Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold"
Cons: "Baggage reclaim very slow"
Cons: "Last flight of the night always running late"
Pros: "Boarding was fast."
Cons: "Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane."
Cons: "It could have been on time."
Pros: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Cons: "Lack of updates regarding the flight delay was frustrating."
Pros: "Crew good and flight on time"
Cons: "Food options more for vegans."
Pros: "Seating fine, staff friendly"
Cons: "More help with descending from aircraft to bus for less able passengers with bags, not everybody needing help comes under the category of disabled"
Pros: "The cabin crew were excellent. The flight was very smooth."
Cons: "It was one of the best flights ive been on and would recommend easyjet."
Cons: "Very slow baggage reclaim at Bristol Airport"
Pros: "quick check in information given in good time regular messages about potential disruption friendly staff"
Cons: "some times cabin staff were a bit too business-like al few people skills would be good"
Cons: "Excellent flight, only issue was flight information from Captain was spoken too fast and it was hard to understand what was said...please ask them to slow down their speech on the in flight announcements, cabin staff were fine"
Cons: "Chaotic boarding zero food and drink"
Pros: "Crew were polite and efficient. Pilots got us there effectively. We left on time and arrived early. All good."
Cons: "Instant coffee!"
Pros: "On time and boarding witoutvchas"
Pros: "quick flight staff excellent"
Cons: "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."
Pros: "Great crew and pilot"
Cons: "Terrible check in / bag drop, long queues, no smiles from staff, jobs worthy- go by another airline"
Pros: "We got to our destination, crew were polite and helpful"
Cons: "Delayed flight by an hour, airplane smelled like body odour as we boarded. Leg room was insufficient (5ft 11, not a huge traveller). Cramped bus to get on aircraft, overpriced food and drink so did not buy any."
Cons: "40 min departure delay due to Stanstead airport unable to allocate the usual landing slot before we left Glasgow."
Pros: "Very quick and pleasant journey"
Cons: "Nothing all good"
Pros: "Staff were great at accommodating us. Passengers also. Eventually I was able to get my twin girls to sit together so they kept each other's spirits up."
Cons: "EasyJet website failed to allow us to checkin my wife's itinnery meaning we had to queue for boarding passes, despite having no luggage to check only to find out the flight was oversold and at least one of us was on standby. Fortunately, we all got a seat in the end, but my family of 5 was scattered all over the plane, with 3 of us in the exit isle, which would have been great if our kids weren't all < 12."
Pros: "Nothing really"
Cons: "Long lines, long delay, non comfortable seats, no entertainment"
Pros: "Speedy boarding"
Cons: "Flight was delayed from 2040 to 2230"
Cons: "More than 60 min delay!!!!!!!!!"
Cons: "No information, deley after deley and no reps or updates."
Pros: "Boarding was quick, flight was smooth, captain kept us updated throughout the flight, cabin crew was friendly and polite."
Cons: "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"
Cons: "Enourmous queues at immigration again with excuses of 7 planes arriving."
Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."
Pros: "I liked being able to check in 2 weeks in advance. Cabins and toilets are clean."
Cons: "Boarding is a bit random"
Pros: "Cheap flight, polite assistants. Had no problems with them although we were very aware of the luggage restrictions. They were fast and helpful."
Cons: "Small stiff seats that don't recline, no entertainment and food or drinks only for purchase. But for the price of the ticket you cannot ask for more..."
Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Pros: "As always good service with EasyJet, ignore all the extras they try and tempt you with it’s a plane with seats I just want to get there in one piece I’m not worried about boarding first I’d rather be in the bar ! or extra legroom either the plane will still be there when I arrive"
Cons: "Some of your flight staff need to cheer up a bit at times , why when you are already ripping us off for a small can of beer for £4.50 it’s warm at least chill it for that price , why is it as soon as the plane stops people have to grab their luggage first and block up the aisles your not going to get there any quicker"
Pros: "Crew was nice and polite"
Cons: "Boarding process was an absolute mess."
Pros: "Staff were very helpful and friendly."
Cons: "The food wasn't that great but it was reasonably priced to not the end of the world"
Pros: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Cons: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"
Pros: "No problems at all"
Cons: "It was appalling. 2 hour delay. Good reminder why I never fly them usually."
Cons: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"
Pros: "Spacious seats for an airplane! And the takeoff and landing were so smooth."
Cons: "Being from the US, we weren't familiar with the boarding process (no gate # until almost time)- but that was our challenge, not anyone else's. we really enjoyed flying Easyjet."
Pros: "The crew were amazing, and had a lot to deal with,"
Cons: "That we late, but it was understandable, could have explained why whilst waiting"
Pros: "We were kept well informed about the delay. Appreciated the captain coming out to explain very quickly what the problem was."
Cons: "Thought I'd got a window seat at the back instead very claustrophobic seat with no view."
Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"
Cons: "Drink /food trolley didn't make it to row 18 during the flight"
Cons: "the Madrid - Bristol connection is a mess. Grossly delayed on the way up and down, which in the case of a night flight can let you stranded in the airport to wait for the next bus to the southwest for a couple of hours, like it happened to me."
Pros: "Departed punctually in both directions. Just a 25 minute flight so there's not much more I can say."
Cons: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."
Pros: "It got me to my destination"
Cons: "Over an hour's delay on an evening flight explained as a 'technical issue' via the app but no reason given at the airport."
Pros: "Crew was very polite and professional"
Cons: "Nothing i can think of to be honest"
Pros: "Not comfortable"
Cons: "Really rude staff member getting people through to plane. Food I ordered came to me as something totally different because they had run out of what I ordered they didn’t ask me if I wanted it instead so had to refuse it as I can’t eat cheese so I ended up going without."
Pros: "Was reasonably on time"
Cons: "Lagguage took for ever to come out."
Cons: "Very unorganised, one person checking in luggage, long queues, two flights mixed together. The boarding gate was really badly organised, passengers being held in a very small space to wait for a bus, the buses were late. Priority boarding wasn’t being checked so everyone was being sent through into the holding space which was about 3 metres by 7 metres standing room only. The plane was late."
Pros: "Flight got me home..."
Cons: "Tatty magazine/menu that was passed round passengers, unclear cabin baggage sizing and almost made to pay extra fee for something that fit!"
Cons: "Plane late, seat uncomfortable, horrible"
Pros: "Great to have cheap flights so must be remembered"
Cons: "Boarding was slow, stuck in hot bus on tarmac."
Pros: "Reasonable price. Effortless"
Pros: "Clean, comfy, practical. Just as you expect of low cost flight."
Cons: "Staff were tired and although not rude looked like they'd had enough."
Cons: "The seats could have been more comfortable. Lots of people were separated from their party because they refused to pay to book their seats. One man had two small children and his wife was seated in the rear section. Some common sense when organising seat allocation please!!"
Pros: "Nothing stands out"
Cons: "Width of seats was far to small, the seats covers are dated and gruby, the queing process for standard and fast track was a shambles. Checking in was slow due to there being only 1 desk open for a full flight."
Pros: "The Ariel view of Malta through Gozo and the smooth landing"
Cons: "Crew consistently trying to sell you everything"
Pros: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Cons: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"
Pros: "Cabin temperature was comfortable. Flight attendants were friendly. At check-in I was given the option to add a second cabin bag and have priority boarding for only €7. Ryanair sent me a text message reminder to check in on-line, or else I would have had to pay extra at the airport."
Cons: "I do not like the bus connections from the gate to the airplane. It is always a hassle and people are packed in the buses like sardines. I understand that Ryanair is a budget airline, but they should offer free beverages."
Pros: "Short and comfortable flight"
Cons: "Setting off time delayed by 40 minutes"
Cons: "1hr 30 delay Gate change Queue moves Late baggage"
Cons: "Mucho desorden, poco puntuales"
Cons: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"
Cons: "Flight delayed, so usual knock on effect with lifts, people coming to meet."
Pros: "Check-in / boarding etc was all fine."
Cons: "Some noisy passengers behind us who swore a lot and the cabin staff did nothing to quiten them down sadly. Not much legroom."
Cons: "We were not told the reason for the delay. We were not given an estimate of the length of the delay. No update information was given. We all understand there can be problems; but just tell us what they are? Then, we were all called forward to board, but I was still standing 45 minutes later in the queue. Let us wait in (relative) comfort in the terminal (restrooms, drinks, wider seats etc), don't start to board us ridiculously early."
Pros: "On time and fairly quick baggage retrieval. Being able to check-in before you leave UK is very useful."
Cons: "I booked through Kayak and although it does warn about extra charges for baggage, I feel I was duped because I booked for 3 check-in bags at additional cost thinking that would mean for outbound flight and return but once the booking transferred to Last minute on completion it turned out I only had check-in baggage for the outbound flight (different airline) and not for the Ryanair return flight. Ryanair charges more if you book check-in baggage after the original booking so the flights were much more expensive than I had thought. Kayak did not help with this issue. I would not use them again."
Pros: "All boarded easily and managed to take off a little early from PIK which also meant landed early in IBZ. No probs on the flight."
Cons: "Had to dust off seats of spilled Pringles from previous flight. And floor was covered and hadn’t been hoovered or even a dustpan. No biggie but wasn’t as clean as it could have been."
Pros: "Cheap fare"
Cons: "I didn’t receive an email confirmation for my flight. When it was time to check in at the airport I was greeted with a scowl and was told I needed to pay 80€ per ticket because I didn’t check in 2 hours before. In all my flying I have never heard of this kind of policy. They were uncompromising and rude. They also demanded an additional charge of 50€ for my checked bag which should have been 1€, apparently, had I complied with the unknown terms."
Pros: "Everything went very smoothly and was well organised."
Pros: "Cheap efficient flight."
Cons: "Only two toilets were working. Big queues. Flight delayed by a passenger vomiting with chest pains as we left the standing. She refused to disembark until the captain insisted! Not Ryanair fault."
Cons: "Too expensive for what you get. Bad landing! Oh dear"
Pros: "Punctual flight. Pleasant cabin staff"
Cons: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."
Pros: "I was able to take my guitar as hand luggage, which is very important. Even though guitars exceed the hand baggage limits, many professionals need to be able to carry on their instruments. Priority boarding is essential."
Pros: "Once boarded it was very smooth"
Cons: "Over 3&a half hours delay was sooooo painful"
Cons: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"
Pros: "It was on time"
Cons: "The cabin was freezing. Also, most passengers were made to check cabin baggage at the gate, reason given as 'a full flight. but once on The plane, there was many empty seats (6 alone in the two rows around me) and the overhead lockers were about half full."
Pros: "the price"
Cons: "the departure gate was never posted on the airport monitors. Someone close to us told us the gate was announced over head."
Cons: "No information why flight was delayed. Left standing on shuttle bus for 30mins with no information. Leg room non existent on plane. Seat bolt upright all the time. Staff pleasant enough but definitely "cattle class""
Pros: "I needed a glass of water as soon as I boarded to take some tablets as I was starting to feel unwell. The crew accommodated this immediately and were very pleasent."
Cons: "Why people don't just pay if they want to sit together. It is that way now so go with it rather than main and play chess on the plane, asking people if they will change seats. Sort it out your adults. Surely you can cope for a few hours?"
Pros: "They are al so helpful"
Cons: "The 1.5 hour delay with no info. We're told that there was a problem that had been affecting the flight all day, they ccould have forewarned us as a matter of courtesy."
Cons: "i tried to check in online but could not do so on the website. i added the app and checked in. The app informed me that this was not a mobile boarding pass which I could oinly get from the web site which wioud not work on a smart phone. At check in counter, I was charged 100 Dirham ($10) to get a hand scribbled boarding pass. I got a series of anxiety inducing emails before the trip which were completely unnecessary."
Cons: "CHAOTIC. Found the Ryanair booking site difficult to log into with my booking number constantly not being recognised. Once I'd booked it was pay, pay, pay for luggage and seats making the flight expensive. Biggest insult was they took my money for a transfer, return email saying it was accepted. A later email saying it was cancelled with no refund of money. A 12 month credit note ( not seen yet ) which I can't use in 12 months. Now feeling ripped off Will not be flying with Ryanair again."
Pros: "Price was good. Staff are good in general but felt that the cabin crew lacked professionalism - a tough job noted however. Overall very happy with the service - please note my comments."
Cons: "Why did I pay for a priority que ? The point being exactly what ? The herding of customers into a cattle gate affair ? Last call 45 mins before the flight. Cheap flight - cheap organised. I note below someone has stated crew were professional and VERY entertaining ...... thatnis not professional I am afraid. A crew that is busy entertaining the passengers is a crew that lacks focus on the primary role of the cabin safety ... Human Factors !"
Pros: "It was a quick flight."
Cons: "When I bought the ticket, i was not clearly informed that we HAD to check in online before arriving to the airport. This was a huge issue. I held off checking in because I wasn't sure if my bag would fit in the overhead bins as I didn't have a tape measure. So I figured, like with every other airline, my wife and I would check in at the desk and pay for the extra checked bag if necessary. Well we ended up having to pay €50 EACH to the airport administrator to get a boarding pass. I went through all the documents I received from the airline, and nothing states that we had to check-in before we arrived. They said they sent me a text message to my hotel, which was the contact number I had put when we bought the ticket. That didn't do anything to help. We will be fighting this with the airlines, discussing our bad experience, and never flying with them again."
Pros: "Price only."
Cons: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."
Pros: "The flight was on time and the pilot landed without any ear discomfort for the three of us as he kept his decent not too quickly"
Cons: "The food supplied by Ryanair is very expensive rubbish"
Cons: "Delayed flight , loads of drunks onboard and very noisy"
Cons: "Charging 45 gbp just to check in in person when your website wouldn't let me check in beforehand was completely absurd. Not sure if I'll be flying Ryan air again."
Pros: "The price was very good, new plane crew were efficient and no hold ups brill."
Pros: "Speed of boarding"
Cons: "Ran out of tea and coffee after first 3-4 rows so most of us had none."
Cons: "Ryan air staff attitude and lack of efficiency."
Pros: "Good connection and price"
Cons: "Plane was late and we had no information from the staff -- we just all stood waiting for over a half hour past the time to board w/ no explanation until boarding"
Airlines flying from Glasgow to Bristol have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Glasgow to Bristol
Masks required on board, masks provided on flights from Glasgow to Bristol
Social distancing seating
Middle seats unavailable to book on flights from Glasgow to Bristol
Testing for antibodies, testing for symptoms for flights from Glasgow to Bristol
Waiving of change fees. Search flexible flights from Glasgow to Bristol
Cheapest flights to Bristol from Glasgow found in 2021