Find cheap flights from Glasgow to Dubai

Cons: "Nothing"

Pros: "Relaxing Cabin crew were awesome"
Cons: "Not that I can think if"

Pros: "very good as expected"

Pros: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Cons: "The headset didn’t work properly so had to listen to music and movies through half the earphones."

Pros: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Cons: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"

Cons: "Everything"

Cons: "hh"

Pros: "The ground staff at Gatwick was friendly, helpful and efficient."

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "Leg room is always great!! Also the staff a brilliant!!"

Pros: "Ice entertainment is great"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Cons: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pros: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Cons: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."

Cons: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

Cons: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."

Pros: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Cons: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."

Cons: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Pros: "Excellence !!!"

Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pros: "The food this time was amazing...The time of boarding was good. No delays"
Cons: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"

Pros: "crew food"
Cons: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

Pros: "Food"
Cons: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"

Cons: "Seat a little uncomfortable even with mattress. Food not great."

Pros: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Cons: "The leg room could be a wee bit better. Then again, I was in economy."

Pros: "The crew make Emirates great.....but the tools they have make the job easy."
Cons: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"

Pros: "Food nd entertainment"
Cons: "Boarding"

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "They boarded us very fast."
Cons: "The food is same"

Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"

Cons: "Baggage collection slow still waiting"

Pros: "Great entertainment. Crew was calm and professional."
Cons: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."

Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pros: "A380 Emirates get better every time"

Cons: "I have used Kayak many times but I am afraid I may not use it anymore. We booked tickets to India from Boston few months ago. We booked for Emirates. But we got the tickets issued through web jet. With the recent travel ban we wanted to reschedule our tickets. And then the whole problem unravelled. We called kayak to reschedule. Kayak team said its not their responsibility and forwarded me to Web jet. We called emirates directly but they said since we booked tickets via Web jet they will be able to help. So we called Web jet and they charged a hefty 250-300$ extra to what Emirates would have charged for difference in pay. They said its basically the processing fee. We were disappointed as the reason for postponing was not in our hands, and the fact that kayak passed the buck to Web jet in dealing with the issue. If we had bought our tickets directly from Emirates the process would have been very smooth."

Pros: "Everything"
Cons: "Nothing"

Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"

Pros: "Great entertainment options, crew is freindly and helpful. Early Check-in was easy, fast and convenient."
Cons: "Leg space, seat cushion needs to be more- it seems claustrophobic, timings for the flight- need some as a day time flight rather then being up all night, going through the channel of air bus to the flight...."

Pros: "i liked the neatness and welcome"
Cons: "i did not like the food"

Pros: "Everything was amazing."
Cons: "Nothing. Great flights"

Cons: "Crew was pathetic with no compassion towards customer."

Cons: "Us passengers are obviously an inconvenience to the crew"

Pros: "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
Cons: "Some stewardesses were in a bad mood and responded badly to passengers"

Cons: "food needs imporvement in EK in general"

Pros: "Nothing good to mention"
Cons: "Check in counter staff are more aggressive than their passenger. Dealing with the passenger/customer with respect and in a polite manner must be applied."

Pros: "The crew were good and attentive but I couldn't help but feel they were hopelessly understaffed."
Cons: "Despite the size of the A380 seats have been crammed in so that there is no real difference in comfort between travelling on one of them or in a low cost airline such as Jetstar. Unless of course you can afford First or Business Class."

Cons: "I didn't get food Jain veg. Please include it in your menue"

Pros: "good baby gifts"
Cons: "a bassinet brought for 40 minutes before landing. Forgot to feed. I had to demand a meal for me and the baby and toddler. In the cabin cold. With this flight crew the flight attendants did not like."

Pros: "Excellent"
Cons: "Excellent"

"Lufthansa is the worst airlines ever !! Very unprofessional I then booked another flight back to Dubai on Emirates"

Cons: "Everything went well"

Cons: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Pros: "Delayed bad"
Cons: "Keep time scheduled"

Pros: "The flight was fine, but there was not enough time to transfer between the gates in Frankfurt. That also did not give us enough time for our luggage to transfer."
Cons: "Longer transfer between flights in Frankfurt"

Pros: "The food was better than most other airlines"
Cons: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."

Pros: "the airplane was brand new. l really like it and the crew was nice."
Cons: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."

Pros: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Cons: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."

Pros: "Evrything"
Cons: "Nothing"

Pros: "Worst ever"
Cons: "Poor service"

Cons: "Delayed flight barely catch the next one."

Pros: "Comfortable seats, pleasant service"

Pros: "Crew was excellent"
Cons: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Cons: "Missed so there was none Spent night in Minic"

Pros: "A regular predictable LH flightqq"

Cons: "I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours"

Pros: "Everything is on tine"
Cons: "Food is very disappointing"

Pros: "Great cabin crew. Acceptable food and beverage es"
Cons: "Long delays and missed connections. Shoving more people than possible in airport bus. Disfunctional audio jack on passenger entertainment panel (same as last year (poor Maintanence)"

Pros: "Nothing"
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."

Cons: "We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up."

Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."

Pros: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."

Pros: "Flight was on time; food pretty good"
Cons: "Mishandling of an online upgrade request caused major headaches and an hour at service desk - final boarding passes were misprinted and, bottom line, our luggage was not loaded on our flight and arrived about 36 hours after us! Premium Economy seats were pretty nice but I don't like the tray-in-the-arm configuration. Extra recline just meant the jerk in front of me was in my face the whole flight."

Pros: "The crew made meangry"
Cons: "The air host is rude bcos we are black. He needs training on how to be nicer. He is a racist."

Cons: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."

Pros: "Not a good experience overall."
Cons: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Pros: "Was no flight"

Pros: "The flight crew were very friendly and helpful. Excellent service."
Cons: "The entertainment interface us slow and kludgy."

Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"

Pros: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Cons: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."

Pros: "Excellent service....very comfortable."

Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"

Cons: "Not enough space in between seats"

Pros: "the bathrooms - so many and downstairs. smooth flight. plane seat layout - 2-3-2"
Cons: "meals were served at odd time but were good. passenger behind me was upset when my chair was leaned back. an extra charge for seat assignment. 30 minutes on the tarmack before take off"

Pros: "Entertainment food and friendly crew! Alles gut!!!"
Cons: "Small seats"

Pros: "excellent flight crew, and entertainment options. My husband lost his boarding pass in between connections and staff was able to help him out and even was able to arrange that we sat next to each other."
Cons: "Transferring flights it was difficult to make it to our flight on time. More snack options would be nice."

Pros: "Nothing"
Cons: "Cancellation"

Cons: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."

Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."

Cons: "Blankets needed to be washed"

Pros: "Beautiful aircraft!"
Cons: "They ran out of meals, later got business class food and it was really bad even if served on ceramic plates , and real flatware, need to improve the food!!!!!!,"

Pros: "The service was friendly and helpful. The ride was smooth, the plane was clean and comfortable and everything was in top notch shape."
Cons: "Nothing"

Cons: "Food was not satisfactory compare to other airlines like BA Everything was excelent."

Pros: "My flight from Dubrovnik to Munich was pleasant. The chairs were comfortable, I had plenty of room, the snacks were fine, the staff was friendly."
Cons: "Online check in was difficult."

Cons: "The AC was set to way too high temperature. Very uncomfortable. Sweaty and smelly Lufthansa style. I asked to adjust the temperature - the flight attendant said she would . Maybe they fixed it next flight. The temperature is set up by sections. All othe sections were ok except the one with the row 79 in it."

Pros: "I liked the service on the long flight. Hot towels after a meal, wow! I would choose Lufthansa if we had an over sea flight again."
Cons: "I wish I could have slept better. Seats are small to sleep in."

Pros: "We arrived at our destination on time"
Cons: "Computer problems at airport. Waited about 45 minutes in line to check our bags. Plane left late. Very cramped seating."

Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."

Pros: "The service is always excellent, the crew is always friendly and very helpful and I love the meditation tape!!!! Great for anxiety"

Cons: "It's KLM. What else do you need to know."

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Pros: "The crew."
Cons: "The time between flights."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Cons: "Information on arrival time was not correct"

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "Just as I expected. And I made my last connection easily."

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "Good for both."
Cons: "Bigger seats."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "old screens and entertainment system leg room to small"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"

Pros: "Great service"

Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."

Pros: "Short-hop flight, fit for purpose."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Great crew service. Among the best ever."

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Easy airport business"

Pros: "Free wee cake."
Cons: "Nothing in particular."

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pros: "delayed"

Cons: "Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again"

Cons: "Crew could have reprimanded people not wearing their masks or not covering their noses. The airline could have kept middle seats open to instill more confidence in flying."

Cons: "Nothing!!! It was a great flight!!!"

Pros: "Good enough amount of leg room. Easy to checkin online."
Cons: "Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle."

Cons: "Size of the seats"

Cons: "Better drink selection"

Cons: "Flight left late from London."

Cons: "For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture."

Cons: "Just wish there was another few inches width on seats"

Pros: "Friendly, helpful and professional crew."

Pros: "Nothing"
Cons: "Crews service"

Pros: "The crew were pleasant and helpful"
Cons: "The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens"

Pros: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."

Pros: "Excellence view of London performered by the pilot. Very please with that."
Cons: "All good except for the seat, let my neck with a bit of pain."

Pros: "On time"

Pros: "On time departure and arrival"

Pros: "Helpful and friendly staff"
Cons: "Filth plane"

Pros: "Crew very friendly"
Cons: "No free coffee."

Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."

Pros: "No hassle and all straight forward"

Pros: "Check in and crew were very nice"
Cons: "Baggage was slow But everything was fine Pilot kept us informed"

Cons: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."

Pros: "I was very well looked after by crew."

Pros: "Short flight"
Cons: "All baggage lost. Wasn't put on the plane because they didn't have enough containers. Ground crew at London was courteous. Luggage had to be sent on to the US the next day. No free bags on this flight so all of the luggage lost had been paid for piece by piece. No free drink service; even a soda had to be paid for. No food, of course. Originating 10hr flight from Los Angeles to London was also uncomfortable, with small, packed coach seats, no air nozzles and poor headset connectors. I was very happy to get back on American Airlines for my return to Los Angeles. Wouldn't use BA again."

Pros: "On-time departure and arrival. Courteous efficient crew, both on land and in the air."
Cons: "My main gripe is that if you want a plain cup of coffee or a bottle of water, you are charged for it and can pay only with a credit card, but only if that card is chip and pin, and my US card isn't. Yes, it is high time that the US move into the current millennium and get chip and pin cards, but that is beside the point. I also flew BA from London to Seattle (part of same trip) and the on-board meal & drink service was PHENOMENAL - the best I have had on an airline in years, and I did not get charged for anything, including alcoholic beverages. How can this be the same airline?"

Pros: "Usual efficient BA"
Cons: "N/a"

Pros: "Not much, flights were on time is the only positive"
Cons: "Turbulence (other airlines went out of their way to avoid it, by BA didn’t seem to care), BA has got rid of in flight services - so what am I paying so much for? - and made me exit and re-enter through security despite the fact that I’d checked in for a connecting flight. Overall not a positive experience and don’t think I’ll be rushing to fly with them again."

Cons: "For some reason we were boarded and ready to go and only then did they think to send for a de-icer. A 40 minute delay on a 1 hour flight. At the other end we then had to wait 20 mins to get off."

Pros: "Service and price"
Cons: "Nothing"

Pros: "Crew, funny safety instructions with Gordon Ramsey"
Cons: "Delays"

Pros: "everyone was very nice-thank you"

Pros: "On time"

Pros: "Service"
Cons: "It was very cold! Too much air conditioning."

Cons: "I have to pay for water?????"

Pros: "Boarding seemed simple, no zones were called except for priority, we just all boarded and it seemed to go quickly and smoothly. BA is all pay onboard for any food or drinks."

Cons: "The cost to check in a bag was 65 pounds. We are a family of 3 and so that was 195 pounds. It is unreasonable to charge that much to check in a bag and ridiculous for ticket pricing to not be clear about this."

Pros: "Left on Time"
Cons: "Food costs money and not even water is free."

Pros: "We got to our destination safely which is always the most important thing."
Cons: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."

Pros: "The cabin crew were friendly and service was excellent"
Cons: "Keep the complementary snacks and drinks made the flight great after a long day"

Pros: "Nice plane, and quick flight to Heathrow from Glasgow. The plane had to leave late due to weather but the pilot kept passengers informed and made up time in the air so we were only 15 minutes late. The crew was available to discuss implications for connections."
Cons: "No entertainment options but this was a small plane and quick flight, so I didn't expect anything."

Pros: "Punctual on time"
Cons: "A measly bar for breakfast, even Michael O Leary would laugh at that."

Cons: "There was a massive delay and I stood in line 6 hours to rebook. Because of the long rebooking line, I missed multiple other potential alternative flights that day and had to spend an unscheduled night in the suburbs of Glasgow. Had rebooking been more efficient, I could have returned home the day scheduled. Very disappointed."

Cons: "late on two occasions first one 20 mins second and the n an hour. Not told why. Then boarding passes had to be reissued with different seats ..whole thing a shambles"

Cons: "M&S Food menu is limited as it is - they then also run out of most items and couldnt serve passengers on a 5 hour flight.."

Pros: "Crew was friendly, food was good, tv entertainment has a lot more choices now, decent leg room, smooth landing and take off,"
Cons: "Flight being late 2 hours and we had to sit in the plane for that amount of time, they didn't their refreshment service early"

Pros: "Happy stewards"

Pros: "All was fine ......cabin crew, pilot updates, seat comfort . Keeping hydrated is a well-known health fact. Why BA does not offer free water wa a shock to me . Yes a kind steward let me supplied with tap water, but I find it appalling that the corporate office does. It consider customers health important."

Cons: "Cabin luggage is too big for regional aircraft. Size limits need to be imposed more strictly."

Cons: "Boarding process was a bit chaotic. Announcement s needed to be clearer. Also all old movies on the IFE."

Pros: "The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence."
Cons: "I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! And only had very old movies to watch"