As per usual when you Hit the UK it's a slow process through customs Not as efficient at Thailand for sure
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
It was really nice journey i personally recommend klm flight
Empty seats next to me - wish it had been for a longer flight!!
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
The immigration hall in Amsterdam was understaffed, so passport checking was slower than it should be for a major airport. They need to get the automatic readers up and running for non EU passport holders. Waiting in line after a long flight feels a bit abusive.
Ad experience - been flying many years with them but they are losing out to other carriers with their service and bagage / seating policy. My 2 12-yo kids were not placed with the parent. Absurdity.
On time. Great service, friendly crew. Great food. Everything went without a hitch. We will not hesitate to fly Turkish Airlines again.
It was great. The service was excellent and the timing was very good.
On time, great food, good drink selection! Only down was alcohol-free lounge. Lufthansa had a much better offering!
Seat assignments for family traveling with 2 children. Loud crowd during sleep time
It was crowded… the bathrooms dirty and smelly. The seats have been made even smaller.
delayed to take off from detroit by 3 hours lost baggage in istanbul and now in venice without baggage
I missed the flight during my lay over in Istanbul, due to health condition. Customer service was awful. It was a nightmare. I had to purchase a new flight to my destination and was told that my return flight is compromised due to one segment of the trip being missed. NOBODY responded to my numerous calls and emails. I will never use Turkish airline in the future.
I like Turkish airline, but the food sucks. None of my children eat the food, including me, and it was really hot and
The food menu was impressive but the actual selection limited. That said, the food was excellent. The seat cushions are less than comfortable for a 12 hour flight. Space i8n economy was very good. One first leg the layover was too short. Added with a delay in arrival we could barely made the connecting flight - but the luggage did not make it. It was sent in the next flight so in the end it was a mini=or inconvenience.
Great staff/service on board. Check-in/boarding staff are very good, but overall supervision of their passenger intake processes needs attention.
Not great!!! Seats in Business class were horrible; no cushion!!!
Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
I liked everything BUT the temperature. It was freezing and now I am sick.
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!
Flight was late arriving. So, we left 25 min late. Pilot made some time up during the flight. Therefore, we arrived alittle past original time.
One one boarding scanner was working to scan 400+ passengers to an Airbus 380. Food in premium economy was mediocre.
The plane was late (as was my flight out from Birmingham the day before)
Expect Business Class seating to be 2 passengers per 3 coach seats, with center blocked. This is typical for flights within Europe on most airlines. Service was excellent!
Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.
Waiting area not big enough for all the passengers, no airport lounge.
Very comfortable flight and simple and directed one way and back. Amazing price.
We loved our flight attendant, Emma from Scotland, the meal and entertainment offerings were wonderful, the flight was smooth, and enough leg room to stretch. We would fly with you again!
Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.
I liked that we got there safely. I disliked long delays, gate and ticket agents incompetence and apathy and having my luggage lost. Five days later I've yet to get anything more than a generic apology from British Air. Luggage yet to be located, much less returned.
Long line with check in at the DIA British Airway counter.
The flights were on time. Cabin crew were nice. The food was terrible! Checking in was not easy using my phone.
Crew were fantastic and the aircraft was extremely comfortable, but outdated. Headphone jacks were worn out and sound normally only came out of one ear unless positioned just right.
No problems except for a completely full flight. But we were add one because of a previous delayed flight.
