|Flights arrive in||Los Angeles|
|Flights depart from||Glasgow Intl|
|Airlines||Aer Lingus, British Airways, KLM|
Pros: Very comfortable seats and excellent onboard entertainment. Friendly crew
Cons: The breakfast burrito was not good quality. Also, gluten free options would help me
Pros: Surprised it was as good as it was having read so much negative news about what British Airways had become
Pros: Comfort of seats
Cons: No service even water
Pros: The food
Cons: Crew bare minimum service entertainment not functioning properly check in difficult flight operated by aer lingus
Pros: Nothing since I’m still in dublin
Cons: There was minimum help. Wait actually, in Manchester there was none. No one at the gate until 2:15pm when the flight was already 20mins late! No one updated an incoming flight with passengers needed to make connections.
Pros: Service and entertaiment
Cons: Delayed 1.5 hours and a few people missed connections.
Pros: Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full.
Cons: Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked.
Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.
Cons: A plane that was over four hours late costing me an entire day in Germany.
Pros: Crew was also nice.
Cons: I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight.
Cons: Still waiting to board after missing this connection had to be booked on another airline
Pros: Staff very pleasant
Cons: Evening snack was not the greatest breakfast was pretty food
Cons: Very slow service at checkin, was not even available when I arrived at the airport
Pros: Face recognition was amazing
Cons: Too hot on plane
Pros: Great service
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