Find cheap flights from Glasgow to Thailand

Pros: "Another confirmation of excellent QA service."
Cons: "Nothing."

Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Pros: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Cons: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Pros: "The crew was nice but never got the menu."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "I really appreciated that my bags were not lost"

Cons: "Qatar airline is one of the best ways to fly!"

Cons: "Excellent service and stuff"

Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("

Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."

Pros: "Great"

Pros: "Smoth flight"

Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Cons: "Too many security screenings including the airline’s itself.!!!"

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Cons: "Seat to LA was broken"

Pros: "great entertainment system friendly staff"
Cons: "very cramped flight, even when just partially full light food for an 8 hour flight"

Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."

Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "Ease of boarding process,"
Cons: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"

Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"

Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"

Pros: "Hospitality"
Cons: "Food"

Pros: "They make you feel like a person"
Cons: "Nothing"

Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Pros: "Actually I can't even explain everything is good"

Pros: "food and courtesy of the staff"
Cons: "nothing"

Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"

Pros: "Excellent customer service, smooth boarding, good food."

Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."

Pros: "Nothing"
Cons: "I am platinium and got treated that way!!"

Pros: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Cons: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"

Cons: "N/A"

Cons: "You do a sorry job of keeping couples in seated side by side my wife of 3 days wasn't even in the same row and there were at least three other couples that were done the same way y'all need to pay closer attention to the people that are buying your tickets"

Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."

Pros: "Excellent Service"

Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"

Cons: "Seating"

Cons: "I didn't get any food for my baby"

Pros: "Good entertainment options"
Cons: "More beverage services"

Pros: "Good seats"
Cons: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"

Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Cons: "Crew didn’t manage noisy passengers at business cabin"

Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"

Pros: "Everything"

Cons: "Nothing"

Cons: "Food worse quality than before. No snacks as well"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "Relaxing Cabin crew were awesome"
Cons: "Not that I can think if"

Pros: "nice comfortable flight"
Cons: "depaert on time"

Cons: "Too long of a wait for "parking" after landing"

Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Pros: "Outstanding and very helpful service"
Cons: "N/a"

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."

Pros: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
Cons: "The fact that this was the shortest flight of my trip - Wish my journey started this way."

Pros: "Didn’t get this flight as we were so delayed."

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "The big tv on the seat backs."
Cons: "The seats were too close to each other."

Pros: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Cons: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."

Pros: "Professional and friendly staff"

Cons: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Cons: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Pros: "crew"
Cons: "nothing"

Pros: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Cons: "On the whole everything was acceptable."

Pros: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"
Cons: "Seats not as comfortable as possible in coach"

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Pros: "Affordable price"
Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."

Pros: "Everything was Great !!"

Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."

Pros: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Cons: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."

Pros: "the entertainment was great and I love it."
Cons: "Too cold!!!! When asked for a blanket, crew members gave excuses to why blankets are not available; however, other passengers had multiple blankets. Due to the unorganization of the crew, I had to keep paging for attendent only to be forgotten again. Boarding was not controlled. Passengers gathered around boarding attendant which made getting through zones frustrating. For the amount of money paid, I was hoping for a much better flight."

Pros: "A380 Quiet airplane ride"
Cons: "Food was bland"

Pros: "Comfortable seats not packed"
Cons: "Nothing"

Pros: "Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles)."

Pros: "food and Boarding"
Cons: "seats, I flight entertainment jacks were not working"

Pros: "Movie starts as soon as seated"
Cons: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."

Pros: "Watched the entire Mike Tyson Mysteries box set."
Cons: "The ending of the Steve Jobs movie was a little pat."

Pros: "Everything"
Cons: "Nothing"

Pros: "Great food and lots of entertainment options. Friendly helpful crew."
Cons: "There was a delay due to technical issues. They had to switch planes, which took a couple hours. But they gave us a free meal at the airport, while we waited. Unfortunately, they immediately fed us lunch after we took off, so it was two quick meals. I guess it is better than too little food."

Pros: "The entire experience was excellent."

"The crew is really friendly"

Cons: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."

Pros: "Very accommodating staff"
Cons: "breakfast served was still frozen."

Pros: "Nothing"
Cons: "Everything."

Pros: "Seat back tv’s"
Cons: "Flight was delayed over 3 hours, food was mediocre at best"

Pros: "Great food and service."
Cons: "My seat did not recline. My movies did not play."

Pros: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Cons: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Pros: "Nothing!"

Cons: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Pros: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Cons: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Pros: "Friendly crew, tried their best to accommodate"
Cons: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."

Pros: "On time, clean plane, good service."
Cons: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Pros: "The crews are ok; hard working . Seat are comfortable too."
Cons: "I think that’s almost."

Cons: "Fight could have been on time! It was over 45 minutes late, because of the crew"

Cons: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"

Pros: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Pros: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Cons: "The boarding process is poorly controlled and kind of unpleasant"

Pros: "Crew and Food"
Cons: "DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND"

Pros: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Cons: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."

Pros: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"

Cons: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Cons: "4 good movies, regular water rounds, friendly staff, enough toilets"

Cons: "Had to run thru airport to catch plane, thn long wait to board."

Pros: "We liked it all. Great flight!"
Cons: "The big layover but even that worked out well"

Pros: "on time Family Check in that the flight was not booked out"

Pros: "Lufthansa did well with handling a very difficult situation with courtesy, attention, and offering of amenities."
Cons: "Through no fault of Lufthansa, because of problems at JFK, our flight was turned around and returned to Munich after two hours of travel."

Pros: "Service was efficient and non invasive."
Cons: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."

Pros: "great crew"

Cons: "Hamburg airport not prepared for winter weather. Delayed over 2 hours due to de-icing staff not ready. Airport did not see light snow on radar? Missed connecting flight. Lufthansa put us in hotel 45mins away from airport with no luggage. Switched us to a united flight and not together."

Pros: "Boarding was fast"
Cons: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"

Pros: "It was ok"
Cons: "Nothing"

Pros: "Boarding was ok. Crews not bad. Comfort ok."
Cons: "Food terrible. Please improve. If Lufthansa will like to continue carrying passengers from and to Nigeria they need to be giving the Nigerian passengers more than pester/spaghetti."

Cons: "Leg room on the 747 was ok. The service was average considering i had to keep asking the staff to atore my son's insuline medication in a cool place, they said they cannot at 1st but eventually they did. The entertainment system had to be rebooted 3 times during the flight which takes 15 to 20 minutes. So it took 3 hrs to finish the movie. The connection flight was a bit redicilous, 1 hr to walk to the other terminal in frankfurt, the 1 hr flight delay , the boarding was like a zoo, no initiative to take control and organize the boarding, the elderly and the children and crammed withe other passengers.."

Pros: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Cons: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."

Pros: "Ample leg room and comfortable seats."
Cons: "No complaints"

Cons: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Pros: "Very friendly crew, smooth flight ( great pilots)"
Cons: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pros: "Pretty much a standard commuter flight."

Pros: "Crew very NICE. Customer service means a lot and they were wonderful."
Cons: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."

Pros: "free wine."
Cons: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Pros: "The airlines gives the best flights possible."

Pros: "Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage."
Cons: "Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well."

Cons: "Too cold"

Pros: "Great food and nice to be offered wine with dinner and after dinner drink"
Cons: "Could not have been more uncomfortable on this long flight. I am a normal size/weight person who practices yoga and if I was miserable, I can't imagine others who are larger or not in great shape. Those seats are like being in solitary confinement...but with 200 other people. Ugh."

Pros: "The plan and crew were great"
Cons: "Our bags didnt even leave Detroit and the Spainish bag handling company was horrible. Didnt have luggage for 3 days in Spain. Our bags on the way back didnt make the connection. Whats the deal."

Cons: "Seats are very uncomfortable. Body wants to slide forward."

Cons: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."

Pros: "flight crew was very nice,"

Pros: "Crew inside the plane was lovely."
Cons: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."

Pros: "Loved having a "real meal", and the fact that they remembered that I am gluten-free. The frequent pours of good wine helped make the trip more fun! I was amazed by the quantity of movies of top quality that were offered, and was able to watch 3 on the flight that I had not been able to see in recent months. The crew were terrific, seats could have reclined a bit more, but there was great leg room, and I did not feel squeezed in. Altogether, terrific!"

Pros: "Very nice airplane and pleasant crew"

Cons: "Bigger seats the new ones are way to narrow"

Cons: "It's KLM. What else do you need to know."

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Cons: "Flight got delayed 30 minutes"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Awful"
Cons: "Everything"

Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "All good"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "The service"
Cons: "The seats"

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Everything excellent. Comfortable seats in business."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pros: "Short-hop flight, fit for purpose."

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pros: "On time."
Cons: "No negative"

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Free wee cake."
Cons: "Nothing in particular."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Pros: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "everything"
Cons: "nothing"

Pros: "Crew and food"
Cons: "Seat"

Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."

Pros: "Staff was excellent. Entertainment options pretty good."
Cons: "Seems very dated. Business Class felt cramped and not very luxurious."

Pros: "Flat bed seats 747 upper deck"
Cons: "Lost my luggage for 7 days"

"Flight was missed and now we have to catch one the next day"

Pros: "Great crew, on time, could get a good nights sleep"

Pros: "Not a lot."
Cons: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Pros: "Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time."
Cons: "Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing."

Pros: "Great service and yummy food."
Cons: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Pros: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Cons: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Pros: "Crew was great and welcoming"
Cons: "Some features on screen did not work, also seat handle wasnt possible to lower"

Pros: "A350, smooth and quiet. Nice plane"
Cons: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Pros: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Cons: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Pros: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Cons: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Pros: "Flight was good with no turbulence. Crew was professional and courteous."
Cons: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."

Pros: "Seat, new plane, service"
Cons: "Amenity Kit could be improved, food was very good but could add more appetizer choices."

Pros: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Cons: "Just long flight in general."

Cons: "My luggage did not make it despite the long layover in Helsinki."

Pros: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Cons: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Cons: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."

Pros: "Super quiet and comfortable flight, dedicated service, punctuality."
Cons: "I liked it all."

Pros: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Cons: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Pros: "Food on this flight was delicious."
Cons: "WiFi didn't work."

Cons: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."

Pros: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Pros: "Crew is very nice and helpful. Food is just fine."
Cons: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Pros: "Great service, staff and punctuality"
Cons: "The food was soggy and overheated"

Pros: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Cons: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Pros: "many choices of films to watch was great too! Like that you served Finnish food!"

Pros: "Nothing"
Cons: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Pros: "Very nice flight"
Cons: "Food was too salty"

Cons: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."

Cons: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Cons: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Pros: "Blueberry juice. Ok flight."
Cons: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Pros: "crew, food"
Cons: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Pros: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Cons: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."

Pros: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Cons: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"

Cons: "There was no entertainment"

Pros: "Friendly staff"
Cons: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."

Pros: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Pros: "Good service, on time, friendly and helpful flight attendants."

Cons: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."

Pros: "Not much."
Cons: "Loading was like a cattle car. Drinks were slow to be offered. No drinks until after food was served more than one hour into the flight. No one ever seemed to check if I needed anything. When I did, there was no call-button. Seats were from the 90's and VERY narrow. I would NEVER pay for First/Business class on Finnair again. It was very poor."

Pros: "The energy of the crew was upbeat despite the lock of enertainment they tried their best by accommodating my various wishes."
Cons: "They were no snacks available except the ones that we had to pay for - which in fact I thought was a bit pretentious towards the passengers."

Cons: "We paid extra for seat selection which was supposed to be a window seat and ended up in middle seat... not acceptable..."

Pros: "Clean plane, nice crew. I'm a very happy and relaxed traveler"

Pros: "I was not well and at the check in the lady was kind to change my seat ..."
Cons: "I order a special meal ....no meal for me on the plan ."

Pros: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Cons: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."

Pros: "The flight crew were professional and friendly."
Cons: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"

Pros: "I have a BA - Gold card- BA lounge was good."
Cons: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Pros: "Nothing"
Cons: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Pros: "Seats were comfortable with plenty of room."
Cons: "Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film."