Great if not for the boarding by bus at Heathrow terminal 3. Medieval disappointing time-consuming and very hard on handicapped flyers. It was awful
Positive: It was refreshingly easy and polite check-in and boarding staff. Flight was on time and Helsinki is a very well-signposted airport. Shopping was nice as well. Flight was not full and I had lots of space in economy. Flight was perfectly on time. Negative: Food and drink not very good, but that it is normal on any airline. Didn't expect anything else.
Business seating is soooo uncomfortable. You can sit straight up or lay down. You need pillows behind you because the back doesn’t lay down. Those are need to “prop” you up. The chair has no padding whatsoever. Food was gross. I’ve eaten on Finnair before and the food was exceptional. This time it gave 2 people in our party diarrhea. It was the chicken dish. I took 2 bites and didn’t eat anything more. The flight attendants were nice. You needed an additional lounge in Terminal D at DFW Airport. After waiting 40 minutes to enter, we finally gave up and went to a bar across from the club doors. I’m unsure if I’ll ever book a Finnair flight again.
Very good seat, very comfortable, good food, and good service.
It was a good flight, very comfortable seats for sleeping in business class. Probably the most comfortable business class seat I've ever had (20+ times in business class on various airlines). Service was good, but the only downside is my screen didn't work and it had to be reset multiple times to get it to shut off. I had to block my eyes because the screen was white almost the entire flight and I wore an eye mask when I slept. But when eating and reading in my seat, my eyes hurt because the only way to turn the screen off was reset it and the screen would only be off for a few minutes at a time.
Everything was wonderful! AirBus seats are more comfortable to sleep in as compared to the Boeing planes.
All reviews good because...flight from BWI to London ,economy seats was miserable. I usually book 1,step up from economy but this would have added 1500 bucks 1 way. Bit the bullet and upgraded for retun flight, otherwise all ratings would have been rock bottom.
Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly
It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.
Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.
Everything could have been better. What needed to be wrong with United went wrong
Very good, i got two seats for myself, and was comfortable with the blanket i got
Very good. Comfortable and I felt well taken care of from start to finish
boarding and flight very smooth. Crew very friendly and efficiant. Everything worked well
We exited from a plane from LAX TO MUC containing 853 passengers. Passport control was packed and very slow as they fingerprinted and photgraphed everyone. After finally getting though we ran to the gate listed on our boarding pass. We made it just as boarding was suppost to begin. No one was there. We started running again and found a Lufthansa gate open and spoke with them. We were told the gate had changed and they called the correct gate that we were coming. We started running again, but needed to wait for the train to get to the correct terminal. Running again we made it to the gate. The plane was still there but they said it was too late. So we went to the Lufthansa help desk, they told us it was our fault for missing our flight and that if we didn't buy a new ticket from them for €256 each our return trip to the states would be cancelled. Needless to say this was very disapointing to find out on the day before Christmas that we had to pay an extra €512 to complete our trip we had already paid $3344 for. We were left with no choice. No Christmas spirit there. Unhappy custumers.
..it was short.. I didn't like that my red bag went out completely stained with black stains..That's probably some airport staff bad handling but still
Hectic boarding process. I upgraded to business class which was no different than economy except for the food service. Totally not worth it.
Flight LH760 from Germany to New Delhi, the food was excellent, the crew was fantastic, the seats in economy are usually tight these days, so I can say that the seats were Ok, the entertainment was OK because for some reason the sound is not very clear, overall I enjoyed this flight, compared to the flight (UA 962) I took with united from San Francisco to Frankfurt in this trip, that flight was horrible. Thank you Lufthansa.
Smooth Flight, Friendly crew, food offering on board was limited.
Food was great but they didn't clear my meal tray for 3 hours. You'd think they could check though the cabin now and then.
