Find Cheap Flights from Hong Kong to Tokyo Narita (HKG - NRT)

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Hong Kong Intl to Tokyo Narita flight information

Avg. flight duration 4h 45m
Flights arrive in Tokyo Narita
Flights depart from Hong Kong Intl
Flight price £164
Distance 1,840 miles
Airlines Jetstar Japan, China Eastern, HK Express, Vanilla Air, Peach, China Airlines, XiamenAir, Cebu Pacific, Hong Kong Airlines, Air China

Good to know

Low season:
October
Best time to beat the crowds
6%
expected price decrease
High season:
February
Most popular time to fly
19%
expected price increase
Average price:
£226
(avg. price over the last 2 weeks)
Good deal:
£204
or less (return)

When to Book Flights from Hong Kong to Tokyo Narita

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for £204 or less.
The cheapest flight from Hong Kong to Tokyo Narita was found, on average, 66 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be January, February and March. The cheapest month to fly is October.
Morning departure is around 16% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Hong Kong to Tokyo Narita Flights

How long does a flight from Hong Kong to Tokyo Narita take?
An average non-stop flight takes 4h 15m, covering a distance of 1840 miles.
How many flights are there between Hong Kong and Tokyo Narita?
There are 568 (non-stop) flights between Hong Kong and Tokyo Narita per week, averaging 81 per day.
Which airlines provide the cheapest flights from Hong Kong to Tokyo Narita?
In the past 3 days, the cheapest return tickets were found on Jetstar Japan (£164), China Eastern (£171) and HK Express (£172).
Which airlines fly most frequently between Hong Kong and Tokyo Narita?
Cathay Pacific (15 times daily), Japan Airlines (13 times daily), American Airlines (11 times daily) are the most frequent flyers on this route.

Book cheap flights from Hong Kong to Tokyo Narita (return)

Airports
Origin
Hong Kong
£164
only
£164
Destination
Tokyo
£164
only
£164
Tue, 14 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Tue, 21 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£164
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 53 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
OKA
KIX
Mediocre 2.3

Pros: Price was ok, but they then charge you for every little thing.

Cons: They would make long announcements in Japanese, most of the time followed by a 2-word translation in English, if they translated at all. We brought drinks on the plane which were then taken by the crew before takeoff. Seats were very uncomfortable and I could feel the knees of the person behind me.

HKG
NRT
OK 5.0

Cons: 1) to not even offer water for free on a five hour plus flight is ridiculous (you might as well just charge an extra $1 or $2 on the flight tickets 2) every hour or so, (or more often!!) the flight attendants would wake everyone up to listen to sales promotions about saving a pittance on flight duty free purchases, like 100yen on this and that. Every time I slept, I was woken up! Why the aggressive/annoying campaign!?

MNL
NRT
Good 7.0

Pros: Feel asleep immediately and woke up upon arrival. Efficient and smooth journey.

Cons: Typhoons close to flight path

HKG
NRT
Excellent 8.6

Pros: It was a very good flight.

NRT
MNL
Mediocre 2.3

Pros: Nothing

Cons: Checking process was horrible. Had to wait in 4 seperate lines

Sat, 9 Mar
HKG
Hong Kong Intl
NRT
Tokyo Narita
7h 25m
Tue, 12 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
8h 10m
£171
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,879 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
SFO
PVG
OK 5.6

Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai

Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.

PVG
LAX
Good 7.6

Pros: Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests.

Cons: Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen.

NKG
HKT
Excellent 8.0

Pros: We were well looked after by the cabin crew. They came through many times with food and beverage services as well as water. Seats were comfortable enough and there was plenty of room for our carry on luggage. Boarding was on the tarmac and a little chilly but very orderly. Moving through security and customs/immigration at the Nanjing airport is a bit disorganized for in transit passengers but we were patient and the ground staff were very organized and helpful once we were taken to check in.

PVG
YVR
Good 6.0

Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!

FRA
PVG
Excellent 10.0

Pros: The flight attendants were very nice and helpfult

Cons: That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member.

Wed, 8 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Wed, 15 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
£172
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 11 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
HKG
REP
Excellent 10.0

Pros: Everything

Cons: Nothiing

HKG
KIX
Mediocre 2.0

Pros: Nothing

Cons: The flights was canceled till now no refund

REP
HKG
OK 5.0

Pros: Reasonable fares but given the issues encountered may pay more for a better airline next time.

Cons: 1. Flight was over an hour delayed with no comment on the cause of the delay 2. Once the flight was boarded the crew made no apology for the delay 3. Once the flight landed in HKG it was parked in a remote bay and every one was crammed into a single bus 4. Checked in bags were not delivered for over an hour after landing (all bags delayed)

HKG
ICN
OK 5.6

Pros: Comfort

Cons: I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.

NRT
HKG
Excellent 8.0

Pros: On time

Mon, 13 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Sun, 26 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
£186
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
6.6
Comfort
6.0
Crew
7.4
Entertainment
4.8
Food
5.5
TPE
NRT
Excellent 8.6

Pros: No complex boarding process

Cons: 20kg baggage limit on checked bags. US carriers max at 50lb and that’s what I packed for. Had to shuffle some items to carryon.

NRT
OKA
Good 7.0

Pros: The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

Cons: The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

NRT
HKG
OK 5.2

Pros: Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Cons: Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

HKG
NRT
Mediocre 2.0

Cons: 1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

CEB
NRT
OK 4.3

Pros: Flight was on time and boarding was easy

Cons: Crew wouldn't allow me to use open seats even though no one was using them.

Tue, 26 Mar
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 20m
Mon, 1 Apr
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£274
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 27 Feb
HKG
Hong Kong Intl
NRT
Tokyo Narita
13h 15m
Sun, 3 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
12h 00m
£308
Trip: 5 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 54 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.9
BKK
OKA
Excellent 10.0

Pros: We loved the price, timeliness, communication and friendly service

Cons: The terminal at OKA, it was confusing to find and to get to.

CTS
KIX
Excellent 8.0

Pros: Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers.

Cons: The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it.

OKA
TPE
Good 7.0

Pros: Great crew

Cons: No entertainment.

OKA
NRT
Excellent 8.0

Pros: the price

Cons: you get what you paid for

KIX
OKA
OK 4.0

Cons: Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future.

Fri, 31 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
7h 45m
Sun, 9 Jun
NRT
Tokyo Narita
HKG
Hong Kong Intl
10h 25m
£312
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,219 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
RGN
TPE
OK 5.0

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

TPE
LAX
Mediocre 3.0

Cons: The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass.

TPE
HNL
Excellent 8.3

Pros: When booking my ticket I chose a non-middle seat but when I did online check in my seat got changed to the middle/sandwiched and wasn't able to chose a either aisle or window seat due to open seat availability issue.

Cons: Water or juice wasn't served/offered for the 2nd meal. Only tea and coffee were offered.

TPE
LAX
Excellent 8.0

Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

TPE
SFO
Excellent 10.0

Pros: Love China air. Comfortable. Lots of movies. Food okay

Fri, 1 Mar
HKG
Hong Kong Intl
NRT
Tokyo Narita
24h 20m
Mon, 4 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
21h 45m
£312
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 469 reviews
Overall
6.9
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.7
FOC
TSN
OK 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

XMN
LAX
OK 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

TPE
XMN
OK 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

SZX
SEA
Mediocre 2.0

Pros: Nothing

Cons: Late

XMN
SIN
Good 6.0

Pros: No problems for the price

Cons: Ok no problems for the price

Sat, 27 Jul
HKG
Hong Kong Intl
NRT
Tokyo Narita
23h 20m
Sun, 4 Aug
NRT
Tokyo Narita
HKG
Hong Kong Intl
11h 45m
£318
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 502 reviews
Boarding
6.6
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.5
HKG
MNL
Excellent 10.0

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

MNL
SYD
Excellent 8.0

Pros: Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific.

Cons: At least a small meal and drinks on a 8.5 hour flight.

BKK
MNL
Excellent 10.0

Pros: Crew were very friendly

MNL
HKG
Mediocre 2.0

Pros: nothing

Cons: customer service

MNL
DXB
Good 6.0

Pros: Host clearly and ver friendly helped me.

Cons: Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.

Thu, 28 Feb
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 15m
Mon, 4 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
£336
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 10 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.2
Food
6.9
HKG
NRT
Good 6.0

Cons: Food is not good!

YVR
HKG
Mediocre 2.0

Pros: Still have not flown out of Vancouver...24 hours later. Flight was delayed because of fog apparently but all other planes were landing and my connection had just landed in it. They did a terrible job updating everyone, no announcements were made so people individually had to go up to the counter. Finally after 2.5 hours of delays they said they just decided to cancel the flight and there would be another one at 7am the next morning. Once everyone got to the check in counter with their luggage they had 2 people dealing with everyone and the line up was all the way down the airport. All they needed to do was gift hotel information which was alittle slip basically saying try one of these 3 hotels. The staff member I dealt with was so confused as to why i had my checked buggage eventhough all 100 people in line had theirs and we were told it would have to be rescheduled and tagged for the morning flight. Seemed crazy how someone who worked for the airline was very confused, I spent 5 minutes explaining it to her then she ran away for 5 to speak to her coworker and came back to say I was correct. They then told everyone who was connecting in Hong Kong to call this 888 number to book their connection. The number tells you to leave a voicemail if you’re basically not calling for accounting or finance! I left a voicemail...of course no call back. You can also reschedule online it says, so I tried and it tells me that my ticket number isn’t correct eventhough it is! It’s the same one on my boarding pass and on my electronic boarding ticket. I decided I’ll just have to wait till I’m at the airport for my 7am flight...wake up to go for the 7am flight and they have delayed it AGAIN until 4pm. We are staying at an airport hotel and you can here planes consistently flying in...not sure the issue. Overall, experience has not been a good one. Staff is confused and communication is poor. I’m feeling doubtful we will ever make it to Hong Kong and Bangkok at this point.

Cons: Only positive thing was that they put us up in a hotel because of the crazy delays.

MNL
HKG
Good 6.0

Pros: It was fine.

Cons: They didn't have my vegetarian meal request.

HKG
LAX
Good 6.3

Pros: We had a 3 hour delay on take off. However they did give us a lunch voucher. They also made up some time in the air so we were able to make our connection.

Cons: They were friendly and gave good service

AKL
HKG
Excellent 8.3

Pros: Very professional operation, no hidden costs (eg pay for movies, drinks, whatever), all staff were lovely, and my mother’s gluten intolerance was noted, double checked, then catered for.

Cons: Unfortunately, the food was not great tasting, though breakfast was okay. Apparently the vegan hypoallergenic plate was way worse. Space wise, not the roomiest either.

Sun, 10 Mar
HKG
Hong Kong Intl
NRT
Tokyo Narita
7h 25m
Sun, 17 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
8h 10m
£171
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,879 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
HRB
HGH
Excellent 10.0

Cons: I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?

SFO
PVG
Good 6.0

Pros: There were a lot of empty seats around

Cons: If there were so many empty seats maybe allow people to spread out more

JFK
PVG
Excellent 8.0

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

LAX
NKG
OK 5.0

Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible

PVG
DEL
Excellent 10.0

Pros: For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating.

Cons: Nothing

Tue, 14 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Sat, 18 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£174
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 53 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Good 6.0

Pros: Courteous employees from check in to landing. Seemed like a good airline fare, until I found out about all of the extra charges... Even water on a 4 hour flight!

Cons: Flight from Honk Kong to Tokyo was approximately 1 hour late in departure and arrival.

NRT
KIX
OK 4.0

Pros: Crew did their jobs well.

Cons: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.

HKG
NRT
Good 6.0

Pros: Staff were friendly and attentive. But lacking in flight entertainment

HKG
NRT
Excellent 10.0

Pros: Great flight and wonderful customer service!

HKG
NRT
Good 6.6

Pros: Crew was great and spoke fairly good English so announcements were easy to understand. Boarding was fine and the plane was as comfortable as expected. Price was good too.

Cons: Although it was a 5 hour international flight there were no complementary snacks or beverages provided. Food and drink options for purchase are really limited and way overpriced (¥500 for a small sandwich and ¥600 for a hotdog??!)

Tue, 14 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Sun, 19 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£200
Trip: 6 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
6.6
Comfort
6.0
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
HKG
OK 4.3

Pros: I purchased a “seat relax” once I got in my seta it did not reclained only extra leg room. How come can you relax ina 4 hour trip ina vertical position and paying more for it. In their site does not disclosure that.

Cons: To get my money back

NRT
HKG
OK 4.0

Pros: arriving 30 minutes ahead of schedule even though we had late departure.

Cons: The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

CTS
NRT
Mediocre 2.0

Pros: Nothing

Cons: Seat pitch too small and I'm short (163cm) so would be very uncomfortable for person of average height. This was our return flight from Niseko to Tokyo - we missed the flight there by only 5 mins and they showed no compassion whatsoever despite it being the last flight of the day and our delay was due to lost baggage (my 7yo lost her backpack at one of the train stations). We arrived to check in 20 minutes before the plane departed so not impossible to get us on. i was left stranded at the airport with 2 young children at 6pm. No refund either so lost $800 in plane fares and another $800 lost in our accommodation that night at Niseko. Was a very distressing experience - we were all in tears as we had run all the way from tonal 2 to 3 and the staff did not help us in any way.

NRT
OKA
OK 5.0

Pros: Better than other low cost carriers.

Cons: I know I get what I pay for. So, no particular complaints.

NRT
CTS
Excellent 8.5

Pros: crews are so nice.

Sun, 12 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Thu, 16 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£202
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 11 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
HKG
ICN
Mediocre 2.3

Pros: Nothing

Cons: Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat.

HKG
ICN
OK 5.0

Pros: It was a short flight.

Cons: Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.

HKT
HKG
Mediocre 3.6

Pros: I just want a seat in a high season!!!!!!!!!!

HKG
HKT
Mediocre 2.0

Cons: Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.

HKT
HKG
Mediocre 3.0

Pros: The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger.

Sun, 19 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Sat, 25 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
£186
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 53 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
KIX
FUK
Good 6.3

Pros: Ground and air staff helpful & friendly. Everything was reliable.

Cons: Seats a bit tight; on board food limited in range.

KIX
HKG
Excellent 8.0

Pros: On Time KIX Terminal One

Cons: Limited leg rooms Lack of pockets at seat back

HKG
NRT
OK 4.6

Cons: They charge a large fee for check in bags. What the agent failed to explain was that I could have gotten 1/3 of the fees refunded as a tax refund. I paid over $100 US dollars for 2 carry on size bags and 1 medium sized bag.

NRT
OKA
Good 7.3

Cons: No pillows on the flight, nothing to eat, was a delay on the flight

HKG
NRT
Excellent 10.0

Pros: Good & friendly staff service

Cons: Good price & good customer service

Sun, 25 Aug
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 35m
Wed, 4 Sep
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 40m
£188
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 53 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
KIX
HKG
Excellent 8.0

Pros: On Time KIX Terminal One

Cons: Limited leg rooms Lack of pockets at seat back

KIX
FUK
Mediocre 2.0

Pros: Nothing

Cons: We didn’t realize there were two airports in Osaka, and returned to the one we flew in on... we asked information, were put on a bus to the correct one, but had missed our flight by then. While most airlines are understanding, and will just put you on another flight when there’s space, Jetstar told us that we needed to purchase another ticket, and would even have to pay a second time for our luggage. It’s obvious even as you approach the line that they are the type of airline that lures you in with the cheaper ticket, but then screws you in every way they can think of once you are committed to flying with them. This was easily the most costly mistake we made on this trip... and while it was technically our fault, I’ve missed flights before, and never been treated like this (the actual employees were very nice, I’m talking about corporate policy/philosophy). Do not get suckered into giving this airline money.

NRT
OKA
Mediocre 2.0

Pros: Nothing, the flight was terrible the whole time

Cons: Everything, the pilot could not even keep the plane straight

HKG
NRT
Excellent 8.0

Pros: The online customer service was great. We could not log in to "buy" our luggage allowance the day before. When we got to the airport they wanted $1000 US for our luggage (online it was about $180 US). They said since we didn't do it online, too bad. We called and the customer service rep was HORRIBLE. No help. Basically said too bad. We then tried the online "chat" on their site. That rep, allowed us to pay the $180. So don't call, go to their web site and chat.

Cons: That you have to buy the luggage allowance before you get to the airport. Sometimes, we don't know how much luggage we will have or what it will weigh before hand.

NRT
KIX
Excellent 10.0

Pros: Efficient boarding process.

Cons: Weighing scales when boarding.

Wed, 10 Apr
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 05m
Mon, 29 Apr
NRT
Tokyo Narita
HKG
Hong Kong Intl
22h 50m
£463
Trip: 20 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,076 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
JFK
PEK
OK 4.6

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

PEK
CGK
OK 5.3

Pros: The crew was great.

Cons: The seats could gave been more comfortable.

MAD
GRU
Mediocre 2.0

Pros: It didn't crash

Cons: 1. The website didn't work so I could not choose my seat upfront, had to seat next to the bathroom, it was hours of torture 2. Absolutely grumpy flight attendants 3. No electronic equipment allowed, even in airplane mode (?? nonsense) 5. I will never, in any case, ever fly Air China again in my life

DXB
PEK
Excellent 8.0

Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.

Cons: Be prepared for some pushing and shoving by the other passengers.

BOM
PEK
Mediocre 2.0

Pros: Nothing

Cons: Its a piece of junk

Wed, 6 Mar
HKG
Hong Kong Intl
NRT
Tokyo Narita
15h 30m
Mon, 11 Mar
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
£213
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,879 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
HKG
PVG
Excellent 10.0

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

DEL
PVG
Mediocre 2.3

Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...

Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster

PVG
JFK
Excellent 10.0

Pros: Left the airport on time, arrived on time, good flight, good service onboard.

FUK
PVG
Excellent 8.6

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

JFK
PVG
Excellent 8.0

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Fri, 10 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Mon, 13 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
£213
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Boarding
6.6
Comfort
6.0
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
HKG
OK 5.2

Pros: Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Cons: Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

NRT
HKG
OK 4.3

Pros: I purchased a “seat relax” once I got in my seta it did not reclained only extra leg room. How come can you relax ina 4 hour trip ina vertical position and paying more for it. In their site does not disclosure that.

Cons: To get my money back

NRT
OKA
Good 7.0

Pros: The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

Cons: The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

HKG
NRT
Mediocre 2.0

Cons: 1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

CTS
NRT
OK 4.6

Pros: Cheaper than other airlines

Cons: Carryon luggage policy.

Sat, 11 May
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Thu, 16 May
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
£216
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 11 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
HKG
DAD
Good 7.0

Pros: In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it.

Cons: I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course). My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms

HKG
KIX
Mediocre 2.0

Pros: Nothing

Cons: The flights was canceled till now no refund

HKG
REP
Excellent 10.0

Pros: Everything

Cons: Nothiing

ICN
HKG
Mediocre 3.6

Cons: Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all

HKG
HKT
Mediocre 2.0

Cons: Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.

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