Daily cleaning, installation of cabin HEPA filters on flights from Inverness to France
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Scores according to KAYAK customer reviews
Cons: "Nothing. Flight was amazing"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Cons: "The plane is so old..,"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Delays, took my hand luggage into the hold,"
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Lovely crew, very helpful"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "old screens and entertainment system leg room to small"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Customer service"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "Helpful and smiling cabin crew."
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Pros: "Good seat"
Cons: "Free food"
Cons: "Best flight and touch down ever."
Cons: "British Airways neither a budget airline nor a lux airline. Doesn’t know what it is."
Cons: "My window seat didn’t have a window"
Pros: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Cons: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"
Pros: "Everything went like clockwork. Great service and flight."
Cons: "Nothing to dislike."
Pros: "New plane."
Cons: "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."
Pros: "It was a quick boarding process and a quick flight! We were early!"
Cons: "I didn’t get any snacks, and no entertainment."
Pros: "It was short. The crew was friendly."
Cons: "The drinks and snacks were not complimentary."
Pros: "Staff were friendly."
Cons: "Heathrow’s use of buses to move passengers around is ridiculous for a modern airport. No water offered on flight exacerbated by dehydration from previous flight. All refreshments for a fee. I will not fly BA again if there is an alternative."
Pros: "Quick, smooth flight and a polite captain"
Cons: "Late leaving and arriving and baggage took forever to be delivered to belt."
Cons: "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."
Pros: "It was cool in the plane on a hot day."
Cons: "Nothing to report, all was normal. The safety video is awful."
Pros: "Provided vouchers for being bumped"
Cons: "Airline over booked and we were the lucky couple to be bumped off due to their business decision to over book!! Not a nice way to end a vacation in the Outer Hebridies"
Pros: "Ease of boarding"
Pros: "It was a short flight"
Cons: "There is a charge for beverage service."
Pros: "Crew was very nice and helpful, even for such a short flight"
Pros: "Not yet done."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"
Pros: "Arriving in Paris"
Cons: "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"
Pros: "The trip was short flight and on time"
Pros: "Love BA airlines. Just be on time get on the plane and they will get you to where you want to go."
Pros: "Lucky enough to get an empty seat next to us."
Cons: "Forced to gate check a bag for no reason; there was plenty of room and other similar bags were allowed through."
Cons: "My previous flight was delayed at the start and further in flight so I missed my connection. LHR makes too much use of buses."
Cons: "You charged me for coffe after flying all night"
Pros: "Every thing on time no Daly"
Pros: "everything went smoothly"
Pros: "Organized boarding process."
Cons: "I couldn't quite understand if the beverages were free and if they weren't, that seems unfair. Also, even though it was a short flight, a little entertainment/distraction is always appreciated."
Pros: "We made it safely"
Cons: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."
Cons: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."
Pros: "I had extra leg room."
Cons: "The TV screen was in a stick and it had been used so much that if I didn't pull it forward all the way it would not stay up. Then when you try to put it down it hits the wall in front of you and doesn't tuck in."
Pros: "The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet."
Pros: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Cons: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"
Cons: "It has been a week and British airways still hasn't delivered my suitcase."
Pros: "Good food Welcoming and friendly flight attendants Amazing selection of movies, TV shows, games Excellent customer service Comfy seats with ample legroom"
Cons: "My seat did not recline at all. When notifying the flight attendants during the meal/beverage service, they said they would note down my seat. However, nobody ever gave me any assurances that they would really inform maintenance to resolve the problem. Half way through the flight, my screen froze. Nothing would start it up again. After waking up hours later, I informed the flight attendant and she was able to reset/restart my screen individually. Everything worked perfectly afterwards"
Pros: "Cabin crew always professional. The cabin was fresh and new."
Cons: "the leg room In club Europe is appalling. No premium feel at all."
Pros: "My flight boarded easily,left on time."
Cons: "The food. Portions were made for a child. Nasty tasting. The ideal was throw gravy on it and it will taste alright. There's no effort at all. Asked stewardness. Twice for water and never got it."
Cons: "Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever."
Pros: "Saved 5 hours by being changed to a non-stop for the same fee."
Cons: "Working with Iberia to get accessible seating took ten irritating phone calls."
Pros: "got there alive"
Cons: "booked British Airways, got American Airlines. I didnt want American airlines. I would have booked American Airlines if I wanted American airways. there was no indication that the flight would be operated by any other than British air until I got to the check counter at British airways, and they sent me to the excruciatingly long check in line for American."
Pros: "That it got to my destination, eventually."
Cons: "The co-flight wasn't made clear to me. This was an American Airlines flight as is my return. Beyond the brand and gate confusion that resulted from this, the flight was delayed a couple hours and the plane looked like it hadn't been refurbished since the 70s."
Pros: "The customer service people were very helpful after we missed our flight but it would have been better if they were proactive in helping passengers who had limited time to get to their transfer gates."
Cons: "Reactive rather than proactive staff ... They should have informed us of a fast track lane if there were any but too many were standing around not helping. But the system was terrible ... Maybe it was just that particular day."
Pros: "Crew and food were great as always between LHR and CDG."
Cons: "No leg room in business class. Normal LHR air traffic control delays."
Pros: "Good choice of entertainment."
Cons: "Thd boarding was delayed. The food was terrible. Thd breakfast was barely edible. For such a long flight, our flight attendant didn't even check on us after serving the meal and appeared bothered to even be there. In all fairness this was an AA flight not British Airways."
Cons: "I booked a british airways flight and found myself boarding a partner company plane of American Airline with not personal screens, with a very chaotic boarding and had a 40 minute delay."
Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."
Pros: "Crew was friendly and helpful. Flight smooth."
Cons: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."
Pros: "For a reasonably priced flight the comfort and free drink/snack were above average and very much appreciated."
Cons: "BA's online check in let them down though; the server kept crashing. They also wanted to charge £15 to pick one's seat, even at point of check in, a tacky ploy to pad profits. Forgiven on this instance as the flight was only 50 min, but would make me think twice for any longer distances."
Pros: "Direct airline"
Cons: "Delay, as usual on this rout because the airplane is too old and always have michanical problems From the inside it looks too old"
Pros: "My brother get injured .... They did not assist him whith any help to go to the hospital"
Pros: "There were free snacks. Not much, but since free snacks are almost non-existent on flights in the US,, something is better than nothing."
Pros: "Very little to like flying like this"
Cons: "This is a cut rate airline and if that is what you want and nothing else available this is your flight"
Cons: "on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport."
Cons: "Easy Jet is not available to check in on a Kiosk in Venice and you have to go to another floor to find it. Once there the staff were less then helpful and all passengers seemed confused from a total lack of communication. Will not take Easy Jet again if other options are available."
Pros: "Very clean and comfortable cabin."
Cons: "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."
Cons: "Some attempt at better customer service"
Cons: "Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off."
Pros: "On time departure, professional crew and comfortable seat for flight duration."
Cons: "30 min delay on arrival due to stand occupied by another easyJet aircraft."
Cons: "We were waiting in the bus for a very long time"
Pros: "Didn't need to worry about my bag being larger than a handbag"
Cons: "Why is it always my flight that's delayed????"
Cons: "Very slow baggage reclaim at Bristol Airport"
Cons: "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"
Pros: "Clean, functional, fun"
Cons: "Nothing really, it is very good value for money"
Pros: "Arrived on time!!!"
Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Cons: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Cons: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Pros: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."
Cons: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Pros: "Well organized and friendly cabin crew with smooth flight. Didn't order food on flight so I couldn't say how it was. It was a basic flight so no entertainment either."
Pros: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Pros: "The fact that the flight was cheap and somewhat on time"
Cons: "We had to walk for a very long distance to get to the gate for boarding and has to pay base on different kg"
Cons: "They charge you for a carry on and Budapest AirPort everything is very complicate so you can not pay for the suitcase when you check in you have to go to other office and then come back were you started. At the plane they don’t give you nothing no water, nothing. They are no kind."
Pros: "Liked the easy check in"
Cons: "Didn’t allow me to take bagpack and my carry on at the same time"
Pros: "I don't recall liking much of anything."
Cons: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."
Pros: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Cons: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."
Pros: "Liverpool airport is really easy to arrive at and get to your gate. easyJet have some relaxed Liverpool staff and with Liverpool airport and easyJet Liverpool staff you have a relaxed combination."
Cons: "Check in was dreadful. Staff was not helpful. We were running late due to a connection and the employee told us to wait in line bc there was plenty of time. 15 minutes later and 15 minutes before boarding I went to front again where another woman said yes you need to check bags. Your site is not clear on baggage but that is pricey and should be stated more clearly. The range you state is nonsense. They charge the highest rate listed. There is no range. We boarded a bus to the plane which was also dreadful. We were in very last row. The only positive was that the flight was short!"
Cons: "Absolute worst experience in 15 years of frequent travel. EasyJet flight was cancelled from Paris to Nice incurring and additional 417 euro flight with Air France and 250 euro TAXI from Toulon to nice. Absolute absurdity as there were no other flights to Nice for 2 days. Easy jet then OVERBOOKED me from Nice to Paris. I had to fly Air France AGAIN, an additional 380 euro and I missed my connecting flight from Paris to jfk costing me an additional $800USD. How is this even allowed? WORST company to have ever existed, they must go out of business, contacting BBB and getting the word out on this disgusting company."
Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Pros: "Crew are friendly and helpful."
Cons: "All beverages and food are for purchase. Not much of services."
Cons: "My wife and I were traveling to Paris for our Honeymoon. Due to traffic, an accident, and a flat tire, it took us 3 hours to get to the Airport, even though it was a 1 hour ride. We were not allowed to check our luggage on to the plane because we were 1 minute late. Our flight was scheduled for 18:00 and the cut off for the luggage check was at 17:20. The EasyJet employees were very rude telling us we were late, despite the fact that there were people checking their bags on to that flight as we spoke. We will never again use EasyJet. Completely ruined our Honeymoon."
Pros: "Quick flight, great take off and smooth landing"
Pros: "Going through security it was easy"
Cons: "The person now their policies their equipment most of all their personnel rude."
Pros: "The agent that helped me check in"
Cons: "The flight was delayed, the doors were open and even when Iwas seated it was cold and I could smell fuel. I found it difficult to breath. I am very disappointed with the service"
Pros: "AWESOME would do it again!"
Cons: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."
Pros: "Ticket price"
Cons: "Bag fees added to price and agents at the airport made mistakes and we got overcharged, had they simply told us it was too stuffed we could have paid less at check in."
Cons: "When we get there they told us flight was overbook and there is no seat for one of us and we may need to get a day after flight. Having too much stress on my vacation and on danger to loss at least 1 day of staying in Paris. They gave us seats at the end but never flight with Easy Jet again,"
Cons: "My flight was delayed over an hour so I missed another flight on another airline now I am stuck at the airport for 24 hours until the next flight"
Cons: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Cons: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Pros: "the plane was clean"
Cons: "the whole boarding process is so bad. There are no clearly marked lines. People get in the priority line unknowingly and then get sent the back of the economy line because they didn't know. Not knowing the gate until 60 minutes before the flight is also annoying - you walk through security and then it can be 1 of 90 gates. Checking in is ridiculous too - you can wait in line and then be told 'we are checking people in for this flight yet'. But there are no signs saying what flights can check in. the baggage restrictions are ridiculous too. We saw several people have to check their bags even though they easily fit in the overhead. All in all - easyjet is a cheap flight but you get what you pay for. I will mostly likely never fly with them again."
Pros: "price of flight was very good"
Cons: "Carry on baggage policy restrictions for non-members. High price of checking carry on baggage at airport. Only one person at customer service window who also served as cashier. We could not pay your fees at check-in counter although we already stood in line once."
Cons: "We were a family of 4 traveling to Paris from Barcelona and had minimal luggage, yet the attendant singled us out and made us pay 60 Euro per bag to stow our carry-on bags. We had small book bags/purses and I tried to explain that they were our purses. She wouldn't listen. Our luggage was taken, we paid 60 Euro for 3 pieces to be stowed. Once we got on the plane, there were at least 14 people that boarded with a small roller carryon (like ours) and a backpack purse or small backpack. There was also plenty of room in the overhead bins as the flight was not full. In addition, one of our carry-on bags was torn apart by the time we arrived in Paris---the wheels were broken off and it would no longer roll. I am not sure why we were singled out when others had the same or much bigger luggage on the plane. Disappointed."
Pros: "nothing. being late is a nightmare"
Cons: "I was late to connect with another flight and I spent a night in the airport."
Cons: "Delayed and over-zealous ex-RAF types on security"
Pros: "On time. Luggage fast."
Cons: "Sudden discovery we had to pay an exorbitant fee to Check our bags and had to go to a different counter across the airport where it took nearly forty minutes and there were only five people ahead of us. Long wait in bus before being let out to get onto plane."
Pros: "Good flight! comfy easy worked great!"
Cons: "I flew with them twice in a matter of a week, and both times were not pleasant experiences. Very rude staff that seemed to be very annoyed at having to do their jobs. I will not fly with them again going forward."
Airlines flying from Inverness to France have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Inverness to France
Masks required on board, masks provided on flights from Inverness to France
Social distancing seating
Middle seats unavailable to book on flights from Inverness to France
Testing for antibodies, testing for symptoms for flights from Inverness to France
Waiving of change fees. Search flexible flights from Inverness to France
Cheapest flights to France from Inverness found in 2021 and 2022