Daily cleaning, installation of cabin HEPA filters on flights from Italy
Ryanair, British Airways and American Airlines have all waived their change and cancellation fees on flights from Italy to the United Kingdom. Confirm policies on booking site.
Alitalia does not allow booking a middle seat on flights from Italy to the United Kingdom.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Italy to the United Kingdom.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United Kingdom from Italy is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to the United Kingdom with an airline and back to Italy with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United Kingdom from Italy up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"
Pros: "Crew was amazing."
Cons: "First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future."
Pros: "Free service Food and coffee"
Cons: "Free service Food and coffee"
Pros: "It was incredibly quick!"
Pros: "Crew was great. Seats and leg room better than other airlines."
Cons: "price and reliability"
Pros: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Pros: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Cons: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."
Cons: "They took too long for check in. The crew was confused"
Pros: "The aircraft seemed new or renovated and it was fairly clean."
Cons: "The crew was talking with a passenger at the end of the corridor while laughing very loud. This caused many passengers to wake up from their sleep or just disturb them from their reading. Instead of telling the passenger to keep it down they were all cracking jokes to each other while the whole cabin could hear them."
Pros: "Crew was great, plenty of food."
Cons: "The announcements ran a bit long toward the end of the flight. Quite a bit long"
Pros: "Good service and crew."
Cons: "Seats were very very narrow."
Pros: "Crew was good. Cramped seating as usual."
Cons: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."
Pros: "The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat."
Cons: "I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault."
Pros: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Pros: "Meal service"
Cons: "Security at Heathrow. Check-in at b.s. was very v3ry slow. Charged us for coffee and tea flight from map to heathrow"
Pros: "Check in was a breeze, and the food was good!"
Cons: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Cons: "No free juice and water. Everything is for purchase. No seatback entertainment. No internet."
Pros: "Quick flight"
Cons: "Boarding ticketing had rude personnel"
Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"
Pros: "The on time arrival"
Cons: "That even non alcoholic drinks costs The gate agent provided misleading information"
Cons: "We were late..had issues with carry-on unnecessarily... They didn't even serve water"
Cons: "Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it."
Pros: "Flight was not to crowded"
Cons: "Seat are smaller than usual"
Pros: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Cons: "Everything was good , no complaints."
Pros: "Flight was on time. This allowed us to make our connection."
Cons: "Tickets & bags checking clerk was rude; not very helpful."
Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."
Cons: "The boarding process could be better"
Pros: "I got a very good price on this flight attendants were very nice transfer between concourses was much faster than the BA flight magazine lead me to expect"
Cons: "the entertainment screen was fuzzy - visual images unclear on video audio selections were good though length of concourse was ridiculous and lining up for boarding was chaotic"
Pros: "the Entertainment system"
Pros: "Timelines, crew attitude and onboard entertainment"
Cons: "Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt."
Pros: "For an hour and a half flight all went smooth."
Cons: "You can even offer your passengers a cup of water? We arrived three (3) hours before departing. Check in was so slow, and disorganized. We know it's a short flight but after a (2) two hour of check in, those Italians don't break a sweat so. offer just a cup of water!"
Pros: "We Arrived safely. The captain explained the situations well."
Cons: "We left late and arrived late. They ran out of one of the menu items."
Pros: "Basically nothing about this flight was good."
Cons: "We arrived almost 3 hours early for our flight, and STILL ended up running to our gate to make it because we waited over an hour and a half in the bag drop line. There were only about 10 people in front of us in this line, but the guy working the counter had no urgency and would frequently stop to make jokes and chat with his coworkers beside him. There was another woman in tears because she was about to miss her flight. Then, once we waited in another insanely long, slow line to board, our flight was delayed over an hour with us sitting on the plane, which caused about half the plane to miss their connecting flights (including us) in London. This then caused us to miss our final connection in the states, which happened to be a standby flight. When trying to rebook a flight to the states from London, we explained how difficult it would be to get another flight out of our original airport in the states since it was now the weekend. The customer service rep informed us that as long as British Airways 'fulfilled their contract' to get us back to the one destination, it wasn't their issue how we got another flight back home."
Pros: "I like the way they treat people. Each crew member was friendly and worked very hard to please everyone"
Cons: "I have no negative comments."
Cons: "Told there was meal and then asked to pay for it - show be clear when booking!"
Pros: "nothing really"
Cons: "Do not serve food or drinks without charging. Have to even buy water (bottled). The crew is not polite or friendly. I flew BA almost 20 years ago and swore I will never fly them again. I broke that promise as I booked a flight in Virgin Atlantic which had connections on BA. 20 years later the service still sucks and has gotten worst. No more BA for me ever."
Pros: "Not much."
Cons: "The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed our connecting flight."
Cons: "Rude employees, flight attendant actually kicked my partners leg on purpose. No beverage provided at all."
Pros: "The flight was on time and the tripulantes were nice and helpful."
Pros: "Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane."
Cons: "Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other."
Cons: "I originally purchased a round trip ticket thru Kayak to be in Italy from 3/31 thru 4/12. I arrived 3/31 and a few hours later received messages that my son had passed away from a heart attack. My wife had been in Italy for a week at this point at a conference. We had to purchase tickets on very short notice to get home. I was charged over $2700 per ticket, nothing credited for the tickets we already had to return to the US on 4/2. So not only were we deeply upset at the loss of my son, we were pillaged by the airline with for very expensive tickets to sit in the last row of the jet. I certainly will remember this regarding future flights on British or American Airlines"
Pros: "Nothing notable"
Cons: "Nothing is complementary"
Pros: "Good seating & service"
Cons: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"
Pros: "The crew was not grntle"
Pros: "Flight was smooth"
Cons: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."
Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"
Pros: "Peu de place pour les jambes Équipage très sympa"
Cons: "Plus de place pour les jambes mais vol rapide donc Ok"
Pros: "The site was convenient and comfetable"
Pros: "nice crew on the Rome to US leg"
Cons: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"
Cons: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"
Cons: "Alitalia is the worst airline company"
Pros: "All was well but missed my bag and one opened"
Cons: "Missed my baggage and one was opened and wrapping removed"
Pros: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Cons: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"
Pros: "Pleasant normal flight."
Cons: "In-flight announcement was very very quick and hard to understand."
Cons: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."
Pros: "Crew was pleasant"
Cons: "Boarding started 20 minuets late"
Pros: "Good flight"
Cons: "Too short time between the flights, almost lose the connecting flight."
Pros: "Nice crew"
Cons: "Nothing special"
Pros: "Muffin distribution and the cushion"
Cons: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."
Cons: "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."
Cons: "Let you die of thirst until they finally get around to serving something"
Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."
Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."
Pros: "legroom and quick"
Pros: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Cons: "The plane looked old and dirty"
Cons: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."
Cons: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"
Pros: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Cons: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."
Pros: "Entertainment options"
Cons: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"
Cons: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."
Cons: "Read above."
Cons: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."
Pros: "pretty comfort seats, and they give u a neck pillow!"
Cons: "One of the entertainment systems was in disrepair. The headphone jack was jammed and the USB charge port was broken."
Pros: "Entertainment choices, boarding efficiency, helpful staff"
Cons: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."
Cons: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"
Pros: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"
Pros: "fast boarding"
Cons: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."
Pros: "Food was ok"
Cons: "Almost 4hours delay, messy boarding, even worse connection, not all crew speaks English on the long haul..."
Cons: "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"
Pros: "The crew was great. Very attentive"
Cons: "No entertainment. Food was ok. Seats not comfortable for business class."
Pros: "Crew was good."
Cons: "No food served. No coffee. Just coca cola and water."
Cons: "90 minute delay on a 110 minute flight!"
Cons: "My flight was cancelled and didnt get information from the hungarian ground staff about the reason. They just changed it for Austrian Airlines but I don't like Austrian Airlines and i had also an Insurance for this ticket. After a long conversation I could fly by Lufthansa with stopover in Frankfurt."
Pros: "In Business, staff excellent and hot food okay."
Cons: "Connection time in Milan airport. 45 minutes from landing to departing. Only 10 minutes from landing to be at departing gate!"
Pros: "The crew was very friendly and efficient."
Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"
Pros: "Landing in Rome. Hotel after missing connection flight."
Cons: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"
Cons: "LUCKY IT WAS A SHORT FIGHT!"
Pros: "Crew was friendly"
Cons: "I was a 1 hr delay due to a late asigned time for take off"
Cons: "Too long standing around for boarding as the plane was delayed and needed cleaning"
Pros: "Very kind and helpful crew"
Cons: "Boarding process with a wheel chair passenger should be better organized"
Pros: "From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you"
Cons: "The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit"
Pros: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Cons: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"
Pros: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Cons: "seat too tight even for person not big"
Cons: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."
Cons: "Efficient, friendly at every step and on time."
Cons: "Flight delayed by 73 minutes for take-off"
Pros: "I was very impressed first time user and will use again"
Pros: "The crew were lovely and took care of us."
Cons: "The delay was over an hour and we just sat on the plane."
Pros: "Arrived on time."
Cons: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."
Pros: "Fly leaves on time"
Cons: "Seat too small and did not move, no entertainment and no food"
Pros: "Easy boarding and quick to receive baggage in Gatwick"
Cons: "Late opening of check-in. 2 desks allocated so 2 long queues. 20 mins into check-in the queue I was in changed to priority boarding. This necessary information should have been indicated in advance as 90% of the passengers were in the wrong queue. As for aircrew 1 of the female crew was miserable as sin and unhelpful to most passengers"
Cons: "Why make you board the plane and then tell you there is a 45 minute delay"
Pros: "Staff were excellent. I felt valued as a passenger. EasyJet seem to try to improve their process continually."
Cons: "Nearly every EasyJet flight I take is delayed. I know this can be beyond their control but I think scheduling is a bit tight. That said they keep you updated often and delay times go down as well as up."
Pros: "I did not like, I must pay 60 euros, that is no fear! Por mi maleta de mano."
Cons: "Ni un solo vaso de agua nos dieron, eso es una grosería"
Pros: "much more leg space room then on other flights i have fly recently."
Pros: "Delayed, ushered throuh"
Cons: "Dealing with being overweight Seating was a bit tight"
Pros: "I arrived"
Cons: "I arrived late, uncomfortably, expensive for what is given."
Pros: "Price. Professional approach."
Cons: "Bags not included into price. Needs better clarification."
Cons: "flight was delayed"
Pros: "Everything was perfect."
Cons: "Long wait time for luggage to appear on carousel"
Cons: "Late and the crew wasn't helpful"
Cons: "Being late on both journeys! With no explanation"
Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Pros: "The crew was polite and friendly"
Cons: "It was delayed like the previous flight with easyJet to the holiday destination"
Cons: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"
Pros: "Was meant to be a 21.40 flight that was delayed until midnight"
Cons: "Arrived at gatwick after public transport closed with no assistance offered"
Pros: "Pilot's way of explaining delays & diverted route"
Cons: "FRANTIC at Marseille Airport Easyjet security check area Then after unexplained delays, at gate entrance my hand luggage was refused even though it was organised the same way as my outward journey and that was OK. Aggressive checker said it couldn't have been Easyjet - I don't lie, and my outward journey was Easyjet. Had to repack & so spoilt some contents. We were left standing in gate area for ages without explanation."
Pros: "I like the EasyJet app and the ease of getting through security at Malpensa"
Cons: "I did not like that my flight was delayed two and a half hours, and EasyJet's idea of compensation was €4.50. I had meetings this morning that I had to cancel; Transportation into London is very challenging at 2:30 in the morning - we were supposed to arrive before midnight; and now one day, of my THREE day trip is pretty rough because I couldn't get into London until 04:30."
Pros: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Cons: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"
Cons: "Decompression before landing was awful."
Pros: "The price for the ticket"
Cons: "No free fondo"
Cons: "Just fckin everything"
Cons: "It was delayed 5 hours. Landed at 3am."
Pros: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Pros: "Nothing.overcharged for luggage."
Cons: "Worst airline I ever used."
Cons: "Stupidly long wait"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "The check-in/security was very efficient and pain free especially at Gatwick. The return leg flight was delayed, but time was made up and information was good."
Pros: "Everything but the constant delays of these flights on Sunday evening . Last Sunday had the same problem and the invoked cause was traffic are barcelona airport."
Cons: "Recurrent delay"
Cons: "There wasn't enough space for most people's hand luggages and after searching the plane up and down a few people had to put them on the hold. They should have planned ahead and marked oversize bags to be put straight in the hold, so it wouldn't have delayed take off"
Cons: "The chairs dose not move. So it's not very comfortable to sit on"
Pros: "rate & on time"
Cons: "nothing to complain, you received what you paid for"
Pros: "The special EasyJet terminal at Bordeaux is a nightmare. Lots of construction, nowhere for anyone to sit, and like 3 layers of one-way checkpoints."
Pros: "I went airport for boxing pass they changed 165 £ if some one dnt no"
Pros: "never ever use this Momondo again"
Cons: "no customer service"
Pros: "Politeness of the staff"
Pros: "Online booking was nice and easy."
Cons: "Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather."
Cons: "App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting"
Cons: "Worst plane seat of all carriers. No leg room, to close to seat in front no where to put anything , no usb charger. My local bus is more comfortable & better equipped. Same as 90% of people only fly Ryanair as a last resorts. Friend tried to down load boarding pass in the morning of flight was not able as need to be done 24hrs before. 50 euro to get printed at airport outrageous. Perhaps you could Justify £10 but 50 euro!! Why do they try so hard to rip there customers off at every turn"
Pros: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Cons: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."
Pros: "The prices were ok. I’m short (5,4) so I can’t complain about the leg space. The cabin crew were pleasant, I can’t say the same about al the workers in the airport, ruining your mood before a holiday is slack - especially after"
Cons: "Not all of your staff are polite, I’m not sure if it is because we were in a country that does not accept or respect people of “colour” but I could see that there was definitely a heavy line of different treatment to other races - sadly from a very well known brand. I did feel the luggage prices were slightly tacky, and extra for on cabin prices. Also, cleanliness is clearly not a priority for all either."
Pros: "Very chip flight but expensive tricks about luggage paid my cabin bag but not allowed to check them I will never flight with Ryanair air."
Cons: "Very bad service. Everything is bad"
Pros: "Trip went well easy check in Know problems"
Cons: "The stay was too short would like to have had more time in Copenhagen"
Pros: "Great to have cheap flights so must be remembered"
Cons: "Boarding was slow, stuck in hot bus on tarmac."
Pros: "boarded the plane to find it looking like there had been a kids party. food all over the seats and floors, rubbish under the seats. pilot was barely competent making a harsh fumbling landing"
Cons: "disgusting plane"
Pros: "Very cheap"
Cons: "The seats are not very comfortable"
Cons: "Delayed for three hours then they gave us a 5eur/£3.50 voucher which we were only allowed to use for pizza and WATER. No other soft drink. The delay was ridiculous. The allowed us to board and be seated for about 15 mins before telling us that there was a problem with the aircraft. DONT YOU CHECK THIS BEFORE PASSENGERS BOARD?! Priority was a waste of money we all got on at the same time anyway. Rubbish service, rubbish airline and my £26 flight turned in £60 easily with all the extras which were a waste of my money."
Pros: "We made the flight!!"
Cons: "Notification of which Gate!! All the steps Down to the tarmac then up the plane steps!!! Priority- didn't seem to mean anything- everybody boarded the same!! The Cabin crew- Rushed announcements!! And worked as I feel robots!! But definitely got Value for Money!!!"
Cons: "The service overall"
Pros: "Spacious seats with leg room"
Cons: "Too much talking over intercom"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Pros: "Cabin baggage management"
Cons: "Hold baggage took over half an hour to arrive. Loot enough seats in gate at airport of departure"
Cons: "Gates announced too late"
Cons: "Need a pocket at the back of the seat!"
Pros: "Arriving on time"
Cons: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Pros: "1 hour late"
Cons: "I miss my transport connections"
Pros: "Friendly service."
Pros: "At least this time was on time"
Cons: "Everything else"
Cons: "The departure lounge was horrible"
Cons: "Poor customer service specially in Berlin"
Cons: "Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous."
Pros: "Getting off the plane after we landed."
Cons: "The plane was dirty"
Cons: "The process is set up to extract exorbitant fees."
Cons: "Late departure"
Pros: "Generally the whole experience was very good. I'd use Ryanair again."
Cons: "Acoustics in both the airport and airplane were very poor. I understood almost nothing in French or in English."
Pros: "Availability to change seat if one is open"
Cons: "No leg room"
Cons: "7 hour delay"
Pros: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"
Pros: "not crashing"
Cons: "being treated like a dispensable inconvenience at every turn"
Pros: "Nothing. It was all mediocre."
Cons: "You need to serve food or at least water. Airplanes are very dry. It makes you seem like a rip off."
Pros: "on time"
Cons: "For the price was fair"
Pros: "Fairly quick and efficient service"
Cons: "It was a cramped and dated plane"
Cons: "Delayed for over an hour"
Pros: "Planes are new."
Cons: "Ryaniar uses questionable practices to charge for services that are free on almost all other airlines. What is most offensive is not the fact that they charge but they make it difficult for passengers to reduce or avoid such fees."
Pros: "Was much shorter than i thought"
Cons: "Nothing really"
Cons: "Service was terrible. Employees were rude. Charged for everything."
Airlines flying from Italy have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Italy
Masks required on board, masks provided on flights from Italy
Social distancing seating
Middle seats unavailable to book on flights from Italy
Testing for antibodies, testing for symptoms for flights from Italy
Waiving of change fees. Search flexible flights from Italy
Cheapest flights to United Kingdom from Italy found in 2021 and 2022