the seat is quite narrow compared to others. entertainment and food were very good
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.
Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.
Over - amazing. The aircraft is somewhat old on this route.
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
Everything was great but the food portions and quality was awful
First time and very memorable, the finest flying experience ive ever had
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
I have difficulties to book wheelchair for my parents returned flight
I was in a middle seat where I felt a bit too cramped otherwise the trip was good
The usual excellent experience with Singapore Airlines. The airplane was on time and actually early to Haneda Airport. The onboarding experience was pleasant with no delays, perhaps owing to the fact that the flight was not full. Nevertheless, the air crew were their usual outstanding standards in serving the passengers.
Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.
Food could have been better. Too many passengers getting up and down all the time.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks
Good. It would be great if comfort seats were available
My flight was delayed. I was rebooked twice and even the second flight that was additional connection in London was delayed too, so I ended up spending more than 24 hours flying between four different countries and to be honest I’m not sure whether I ever want to use this airline again. My luggage is still delete. It’s been more than 48 hours now so to be honest, I’m not even sure how to describe the level of frustration I have.
I wish the leg room was better for Economy especially for the outbound flights to India . The outbound flight to US and Qatar was good
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
The staff was great and probably that's the single most thing that distinguished this particular Qatar flight from my average typical experience. They genuinely wanted to please you and do their best.
The Achilles heel of the experience with Qatar Airways is the Doha Airport, especially for travellers arriving into Doha and not transiting. This airport suffers from being ambitiously big and the immigration into Qatar being overly time taking. At the end of my particular flight in which my travel was ending in Doha, the plane parked at a very remote terminal, from where it took me 30 minutes to arrive just at the immigration counter, with fast paced walking and the time on a train inside the airport. Then, at the immigration counter it takes up to a minute or more to process each tourist visitor,due to time taking face and finger scanning processes and langugage barriers if there are questions or information to be exchanged verbally with the officers. If several planes have landed at the same time, it is not unusual that one has to wait 45 to 60 minutes in the immigration queue. In short, the frustration of arriving at Doha takes away all positive vibe of the airline, as the airline and the airport are heavily intertwined and are marketed together.
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
Will never book any flight from Kayak and will never travel ithad airline
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
Same problem place in the middle so small Im 1,85 m so not good 👍
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
Boarding was excellent except they did last call 30 minutes earlier .
It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.
I had a terrible experience checking in at the airport for my flight. I booked my ticket initially through Kayak while it was promoted as a ticket that offers a carry on and 2 suit cases. (I have a screen shot as a proof of it) I selected it to buy three tickets and paid online. Couple of minutes later airfare assist which is the OTA offering the ticket called me saying My card declined. So I used a different card that went through. I was surprised that they increased the price ticket by a $167. They said the ticket no longer exists and because my card declined I had to buy a new one. So I did. The day my family and I were traveling I could not check in and when I went to the airport I was shocked to be told my ticket had no bags allowed and must pay $200 per bag for three people 6 bags mean I have to pay $1200. I called the travel agency as I feel I was scammed the confirmation didn’t say anything about the bags and they never told me the new ticket doesn’t not include any bag so they changed it after I selected it on your app without informing me. Very sneaky. The travel agency said they will reimburse me only for one bag person. Which means I still paid $600 I still feel very disappointed to pay such an expense. I have always used Kayak to buy my flight tickets and telling everyone how good your rates and app are however after this I feel I was mislead and paid more for something I should not have to. You allowing such an agency on your platform will surely hurt your reputation and level of integrity. I have all the proofs from the screen shot to the confirmation email from them, the or email offering to reimburse o e bag per person and the $1200 bag fees receipts that I paid on the desk. I must be refund the full amount and I look forward to your response.
Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.
Flight was delayed due to slow boarding process by etihad. Update food options and movies as well.
The crew was not helping us in the airports ..Very bad experience..the washrooms are not meeting the expectations..need more good service... The hotel service was good but there is a very long wait time which wasted time to go through..
Our first flight was delayed and when we got off that plane, nobody was really helping to direct us to the next gate. It was very frustrating. One staff simply said hurry, which wasn’t helpful. We had to go a long way to get to the next gate. Another issue on the plane itself was the bathrooms were disgusting and filthy and it didn’t seem like anybody was checking on them were cleaning them and it was a long flight. There was urine on the floor and they stunk. Also, the screen in front of my seat did not work, and I tried different headphones and still had no sound. You would think somehow those things are reviewed occasionally for working order.
They only gave us 30 minutes to make an international connecting flight. We didn’t make the connection but they did do a good job rebooking us despite the chaos. Our bags didn’t make it back and their process for customer support is pretty bad when it comes to luggage.
POSITIVES The hostesses were mostly pleasant, NEGATIVES The full flight wifi was horrible, hardly able to use it. My charger port was not working which made me use my neighbour's port which resulted in an accident which ruined her flight. During dinner, meat ran out when the cart got to us forcing us to eat vegetarian which was not great. We watched everyone around us eating meat. My wifi did not transfer to the second leg of my trip as they promised as they changed the plane. I was thrown off the window seat I booked for the 2nd leg of my journey as they changed planes, all done at my expense. This was not a cheap flight ($2600) which i hurriedly had to book to attend my mother's funeral who passed away suddenly. I was honestly disappointed with the whole saga as I heard Ethiopian Airlines was one of Africa's best.
The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.
Delays delays making us miss or next connection to IAD hence having to stay additional 24 hrs in Addis Ababa
It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.
The flight is packed and it feels like the space per individual has gotten smaller. Excruciating for a 14hr flight.
The hygiene was super bad. Smells bad and air refreshment is highly advisable. The crew made some one else sit in my spot and no one is checking seat number and people are jumping to sit on other people’s allocated seat.
worst was delayed luggage. could see luggage was still in Singapore but they insist I wait till all luggage are unloaded before filing a report. took 2 days to arrive and I had to collect it myself from the airport
