budget airline, not a lot of amenities but perfectly priced for a 3.5hr flight. Crew/Pilots were great, communicative, and overall provided a great experience for the price point. Have flown with Norwegian when coming in/out of Norway for the past x10 years now!
Unfriendly staff at boarding gate. Unclear announcement at about gate change. Low cost airline with no amenities on board. Bring your own water.
Terrible communication about cancellation of flight. Put on a flight the day after our departure day even though there were seats the following day
…not even a power outlet. Nothing but uncomfortable seating with unhelpful staff.
Overall flight was fantastic.i really enjoy the whole journey .
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Short flight, some waiting to board, but no issues and no frills.
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
They lost my luggage and there is no update, no luggage and no hope that they will find it. It has been 26 hours since we landed
My daughter always gets sick when we order the gluten free meal option. Internet didn’t work as advertised.
Nothing to answer your questions appropriately. It was just a 2hrs flight from London Heathrow and we were served a cup of tea only. So the questions about food aren't relevant and also, there's no entertainment on these short haul flights. Overall, the flight ✈️ was okay.
The seat in economy are comfy, with some legroom and shoulder room. The food was above average. The plane was newish.
Excellent crew members, but my seat and food wasn’t the best
All went smoothly. That's what I want on a long flight.
I expected more, but they will nickel and dime you for everything. I did not enjoy flying with this airline.
Very uncomfortable and cramped seating. Only 1 bathroom for entire economy section, most of the plane. No food provided for a 5.5 hour flight. Bad experience
I wish they have given us explanations for the delays. And the rebooking process in Copenhagen was too long. I had to wait about 4 hours before they assign me a hotel. From there the handling process (accommodation, transportation and meal) was excellent.
Since our earlier flight was delayed, we missed this flight and were rerouted on Lufthansa 2 days later.
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
Although our departure (DUB) was slightly delayed we reached our destination (LBA) ahead of schedule. The price was very competitive too (around €100 return). Plus, the departure times for both legs were very good: 13:05 and 15:10, respectively. I gave a neutral rating for Food and Entertainment because I didn't avail of either.
Dislike standing for 30 minutes waiting to board. Coffee disgusting, hot sandwich almost inedible. Staff cheerful. Flight early.
Notified as to why there’s a delay with our flight.
Easy short trip from Faro to Cardiff. Exceptional staff. Early landing and straight through airport in 15 minutes from touch down.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Delay in boarding with no explanation why. Stood for about 40 mins waiting to board
Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this
Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Whole way through - far more professional and slick than I expected
Good news was that Bag Check was open two and a half hours before the flight, which is essential with the chaotic immigration process. Flight was okay, but sitting at the back of the aircraft, 3 overhead bins on both sides were filled with crew bags and other misc items, so we couldn't put our cabin bags anywhere near us. To add insult, twice the crew managed to drop items that they were taking out of the overhead bins onto my wife's head, who was sitting in an aisle seat.
You need to make signage at Berlin Airport clearer. Having checked in online we had our boarding passes onlour phones. You do not make it clear that you need to check in again to receive a printed luggage tag. You get to baggage drop off and it says you can only do it with a luggage tag BUT not how to get this.
We were bumped despite seats existing on flight While checkin attendants were helpful Easyjet management was not. Only after threats were we allowed on plane at last minute. The online help desk was useless and waste of time (over an hour of useless chats)
It was good except they could offer free water and tea/coffe
Sitting on the last row in between the aisle and a massive person, all people going to the bathroom bumped into me including the flight attendants.
Sat at rear of aircraft and was very cold. As a frequent flyer for many years, this is was the coldest I have ever been. Other passengers and some crew were complaining how cold it was. Sitting near the doors always risks being colder, just the way the aircraft works - but this was exceptional, bring a good jumper. Everything else was pretty standard easyJet - good value low cost carrier.
The best budget airline in Europe. Flight was on time, crew friendly and worked hard during flight and were able to meet our needs. Only downside (not the airline's fault), there were no rear steps.
It was transportation nothing more. I will give a positive rating over Ryanair. We missed our Ryanair flight the night before and received rude and unconcerned treatment from the Ryanair customer service. It was late. We were very tired and stressed after doing our best to get to the airport. The so called customer service ladies were completely unconcerned from the start. Aside from that, the flight to London seemed to be their opportunity for advertising. No time to relax as attendants were constantly in the aisle selling. I will never fly Ryanair again!!
Boarding and disembarking were smooth. Not offering free water was cheap ... I've never encountered that before on a flight.
This was a special trip so we booked first class. It was obviously an old plane as the seats weren't that comfortable or spacious. We were delayed 45mins taking off as the "little engine that starts the big engines doesn't work". The powered divider between myself and the next seat in first class didn't work and my electrically powdered seat didn't work so I had to move seats to try and get some sleep. Food and drink were good, crew were great. But I'll never fly with BA again.
Service and food was amazing. Aircraft configuration is weird - stare at a stranger at take off and landing, during flight someone is crawling over your seat. It was lame.
The plane was a long way from departure lounge. The plane looked tired but got us there.
BA Canceled this flight and put us on a flight leaving Aberdeen at 8:00 PM, delaying our return to the states by a full day. The cancellation caused us expenses in both Aberdeen and London and BA was completely unhelpful on the phone and at the airport.
First time flying with them! Loved it! Specially the schedule from Miami and being able to come back directly to New Orleans :)
They lost my luggage on my way to Namibia (I was unable to review that flight as I was in the bush/off line) It took 3 days to get my bag and I had to pay $375.00 to have it transported to my location as it was over 100 Kilometers from that Airport and the local Airlink carrier would not got that far.
Unable to check in online until the morning of flight. No early baggage check available nor any BA personnel present. Poor customer service.
Boarding process was chaotic. Confusion over Boarding gates: gate 55 or gate 56 ???. Unnecessary standing in long lines to board. Better to call out Boarding groups one at a time and everyone else to sit. Airline only has 2 Boarding groups 1-3 and 4-9. That causes over crowding and chaos
Lady next to me was coughing profusely the entire flight, other lady moved seats because of it, 8 hours of that during an overnight flight is a bit much.
The flight was ok. The seats are so small. The free wifi for members was not an option on this flight. The one flight attendant, older woman with straight white/grey hair, was very rude. The gentleman next to me asked about the wifi since he was a member as well. He stated, accurately, that the option to enter the idea number was not available. Her response was, "I don't know what to tell you" and walked away from him. The rest of the staff was wonderful. I asked another flight attendant about the wifi, she said the free wifi was not enabled on that flight (true or not- at least she was friendly). It was also pretty dirty. When I opened the tray table it had mushed crumbs and there was a dirty used pair of ear buds in my seat pocket. Lastly the air vent above my head was working but stuck so I was unable to move it to face me when it got warm. I fly American often but this really was not a great flight.
