This flight was long and I am so thankful I had a seat in the back of the plane. As I usually must get up and stretch every hour . The crew were probably the most friendly I have flown with. Thanks and I will book again with Eva air. Food was ok too.
It was a pleasure to fly with EVA airlines from Taipei to San Francisco.
Amazing one of the best airlines i have ever traveled with. I live with medical issues called psoriatic arthritis and was in pain on the flight. The flight crew made sure I had fresh ice pack ever hour. Going above an beyond with service and care ⭐️⭐️⭐️⭐️⭐️.
Excess baggage fees are outrageous ($250 per bag). Flight crew and planes are nice.
Seats. there's no way to go to the washroom when you’re seated in the middle without bothering the person beside you.
Although the flight was slightly delayed, it was well communicated with the passengers. The staff are all nice and accommodating, the pilot are very good. I didn’t realize that the plane was on the ground already. It landed smoothly. I’ll for surely recommend EVA Air to my friends.
Service in BKK was very good at answering our question about our canceled flight from Taipei to San Francisco. Did like the lead time about the canceled flight from Taipei to San Francisco and was not given the best options.
The crews are very efficient. Other airlines should learn from them when it comes to boarding and departing from the airplane. They also display efficiency in serving meals. They don't keep the aisles blocked for hours like some other airlines. The food is poor. Generally the food was unrecognizable and poorly prepared. The only thing that made it better than US flag carriers is that there was a fresh fruit bowl with each meal.
Flight staff were very courteous and efficient. Aircraft (seats, lavatories, etc) was kept clean and replenished
I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. Oh and the seats were more comfortable, had more ability to lean and the headrest was much better for flight sleeping. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.
My Austrian Air flight from Montenegro to Vienna was delayed by three hours because their plane de-icer was broken and they had to wait for the sun to come up before the ice could melt. This meant we missed our United flight altogether. So I can't speak about United, but I was not impressed by Austrian Air. They made us check in two carry on bags for a 60% full flight, and the bags didn't find us in the US for ten days. The re-routing they arranged included an extra leg, a midnight taxi ride across New Jersey and New York, and a five hour sleep in a hotel. Not impressed.
Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Loved the courtesy and punctuality. Very professional and most importantly on time.
Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices.
Come on. A two hour, 7am flight and a small bottle of water and a tiny chocolate bar was provided. No coffee, no nothing. Poor.
The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!
We would have missed our connection from Munich to Boston but we had a van outside the plan that wisked us to our terminal. Much appreciated and we didn’t even realize that Lufthansa had done this until the announcement on disembarkation. Well organized airline! Will definitely fly Lufthansa again!!!
Food was much better than my outbound flight. On-time. Good service. I had a problem with my entertainment screen, but the attendant fixed it promptly.
All was good, except my USB charging did not work, so my phone got drained and I could not charge it. Same happened to my neighbour.
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
Nice people, efficient and professional, high quality, and well-run. Everything you want in a flight!
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
When I booked the flight with Cheap Flights I actually booked in Business Class. When I got the confirmation it showed that my flights had been purchased by Cheap Flights in Economy Class with an Upgrade to Business Class. At first I was surprised and then the problems started. If you are not a seasoned Traveller you would not have been able to handle the issues this created. 1: the lay over time for the connecting flight in Frankfurt was 45min, which is extremely short and even the slightest dealy would have resulted in me missing the next flight. 2: the checked baggage allowance in Buisness class is 2 bags/ ea, 32Kg., however, my ticket being booked in Economy with an upgrade to Business only allowed for 1 bag/ 23 Kg. when I did the online check in my Boarding Pass showed a checked in Luggage allowance of 1 bag/ 32 Kg. which was very confusing. I called the Airline and asked what my checked in Luggage allowance actually is and was told 1 bag/ 23Kg. Since I have a frequent Flyer Status with the airline my baggage allowance increased by 1 bag / 23Kg. When I arrived at the airport I asked to be booked on an earlier flight, in order to avoid the stress and possible missed connection and I was lucky that this was possible. If this had not been possible, I would have missed my connection due to weather and even I am not quite sure, if and what the consequences of my cheap ticket would have been. My point being: if all of the above would have happened to an unsuspecting/unseasoned traveller, this trip would have ended in a disaster. The issue with the pricing is that the alledged money my airline received and what I actually paid to Cheap Flights shows a $1,000 difference. In conclusion, I would stay away from Cheap Flights if you want a hassle free experience!
On board Entertainment and crew services were absolutely trash! Neither me, nor any of my 40 family/friends members are flying Lufthansa again!
