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Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights.

They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it.

Food choice was limited. Entertainment choices were inadequate.

On our entire journey this leg had the friendliest crew. Surprisingly the A380 journeys had seats more cramped with poorer recline than this aircraft.

The food definitely needs to improve. It is slipping back to the cliched term of 'airline food' Albeit extremely courteous and caring the crew seemed overwhelmed and understaffed for there were delays in providing drinks or a blanket (although they profusely apologised)

AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. The staff was OK only. The entertainment was sub par. I recently flew Delta domestic flights and it had many newer English and Hindi movies than on this flight to India, go figure. I think even Air India may have newer and many more movie choices than this air line. I flew my sick father with Catheter business class but the restrooms in the business class were same small pigeon hole size. We could not even fit inside to empty out the bag. Don't buy business thinking of the luxury of space. It is a myth.

Good boarding procedure except flight was late. Good crew, comfortable aircraft.

Bangkok Airport is hot and unpleasant. Flight left about 20 mins late.

The food was very average. I have flown Thai Airways many times before and I remember the food being better.

great service

Tight seat space.

quick flight

na

Crew was very friendly and good service.

Crew was very friendly and good service.

Crew could have asked the passengers whether they need snacks in between.

Good reliable SQ service

I got the seat with communications box on the floor under the seat in front... no foot room :-(

Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again

Really nothing. I loved flying with them.

Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass.

Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others.

Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group.

Choice of movies was good

Changed flights in Dubai but there were not enough or easy directions. Could not hear boarding announcements due to announcement issues. Crew who served were rude and not useful most time, except couple of crew members. Ear phone not working, took a while after asking to get new one. Food was cold and poor - did not have second bite on most food. Crew serving was as if they were in training (must be) Cramped seat, which did not recline much, which was unusual for Emirates. Glad to be out of that plane.

It was an enjoyable flight

Airplane staff were good

Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost.

Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board.

The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal.

Crew was friendly and polite, both beverages and an excellent lunch was offered.

A delay was not ideal but nothing to worry about since the flight arrived on time.

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

Free wee cake.

Nothing in particular.

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier

As above

Boarding was smooth and the crew did a wonderful job.

The TV screen froze often and was hard to navigate because it responded so slowly.

The female flight attendants are all stunning in their bright orange uniform.

The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style"

Halal meal service was great.

Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days.

The plane smelled very bad, the on board tvs did not work, and the served pancakes were to hard to cut.

New, comfortable plane, good choice of movies, good food, great crew.

Bangkok Airport is a terrible transfer airport. The air-conditioning is insufficient so it is very hot inside the terminal and the food is over-priced. Boarding at Frankfurt Airport was a bit chaotic.

quick flight

na

great service

Tight seat space.

film choices, old or irrelevant or American.

Just a generic flight. Had nice movies but nothing special.

I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight.

The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery.

The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them.

Crew was very friendly and good service.

Crew could have asked the passengers whether they need snacks in between.

Food, movies, support, were all wonderful.

Not disturbed when i wanted to sleep crew was efficient

Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight

Bad food

The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this.

Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights.

They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it.

The flight attendants was nicer on this flight then the US to Doha flight

Seats were not comfortable

The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in.

Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats

Food was not up to par and seats could have been a bit bigger for the economy bracket.

Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern.

Flight attendants are not friendly and rude. Seat had a problem reclining.

Very Spacious between seats and very clean

New, comfortable plane, good choice of movies, good food, great crew.

Bangkok Airport is a terrible transfer airport. The air-conditioning is insufficient so it is very hot inside the terminal and the food is over-priced. Boarding at Frankfurt Airport was a bit chaotic.

film choices, old or irrelevant or American.

a crying 2 year old = no sleep, even with ear plugs

Good movie choices

Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints

Choice of movies was good

Changed flights in Dubai but there were not enough or easy directions. Could not hear boarding announcements due to announcement issues. Crew who served were rude and not useful most time, except couple of crew members. Ear phone not working, took a while after asking to get new one. Food was cold and poor - did not have second bite on most food. Crew serving was as if they were in training (must be) Cramped seat, which did not recline much, which was unusual for Emirates. Glad to be out of that plane.

It felt like home. =)

it felt too much like home. ;)

Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass.

Again very. Very badly treated by etihad people

Very uncomfortable seats.. Leg room was way too small.

Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights.

They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it.

short trip, crew was efficient, food was warm

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off

The staff was fast and curteous.

There is not anything to complain about besides the usual discomfort of travel.

Free wee cake.

Nothing in particular.

a crying 2 year old = no sleep, even with ear plugs

It was drizzling, as is often the case in the monsoon season. There were so many clouds and I didn't expect Himalaya mountains. However, I was surprised to find majestic Mt. Everest! It was a great farewell gift from Nepal! After being impressed with Himalaya, I could enjoy movies during the flight.

The seat pocket was broken.

The food was very average. I have flown Thai Airways many times before and I remember the food being better.

The experience starts in the Brisbane lounge. Thai Airways has the use of the Air New Zealand loung and it has to rate as one of the best. Modern, Open feeling well lot by natural light, comfortable chairs and so many electrical and USB outlets. The food is magnificent. The 787 to BKK has flat beds so it's very easy to get some sleep. Staff were attentive

The food was a little lacking in quality my beef tasted decidedly off! My stomach reacted accordingly 5 hours later.

There is very little space between seats from Dubai to Cochin flight. Didn't have space to eat without hitting the next person. Ran out of food of choice

Good movie choices

Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints

Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass.

It felt like home. =)

it felt too much like home. ;)

Again very. Very badly treated by etihad people

Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights.

They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it.

Not disturbed when i wanted to sleep crew was efficient

Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight

DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant.

On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight.

The food was OK, but there should be some snack for awaken passengers.

New, comfortable plane, good choice of movies, good food, great crew.

Bangkok Airport is a terrible transfer airport. The air-conditioning is insufficient so it is very hot inside the terminal and the food is over-priced. Boarding at Frankfurt Airport was a bit chaotic.

great service

Tight seat space.

It was drizzling, as is often the case in the monsoon season. There were so many clouds and I didn't expect Himalaya mountains. However, I was surprised to find majestic Mt. Everest! It was a great farewell gift from Nepal! After being impressed with Himalaya, I could enjoy movies during the flight.

The seat pocket was broken.

Crew and boarding, not much else to talk about. Late for take off, but made it on time

Late leaving and arriving.

The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal.

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment.

With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing.